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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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January 18, 2024

Excellent service Keep us informed with the progress of the work being done Rate a 10 More

by ginger81
Recommend Dealer
Yes
Jan 18, 2024 -

ginger81 responded

Thank you for the service on our truck

January 18, 2024

Very friendly Very friendly inviting found us a very nice car for my family alway there to help More

by Kelsea waldron
Recommend Dealer
Yes
Employees Worked With
Cierra
January 18, 2024

Went fine not to long of a wait Done Your pushing it now By now More

by 56ronr
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
January 17, 2024

Outstanding Vicki has always been extremely supportive from the moment we met her & purchased our first Lincoln Aviator from her. More

by Celia Marie
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
January 17, 2024

Service department overbooks customers. Doesn't consider customer time as having value. Doesn't let customer know service will take SEVERAL HOURS not maybe 1-2 hours which was expected for More

by wolfpack12
Recommend Dealer
No
Employees Worked With
Service department
January 17, 2024

They go above and beyond to make the customer happy while doing what needs to be done and not cutting corners. I greatly appreciate the service departments work and my salesman corey helping me get a loaner More

by Brianna
Recommend Dealer
Yes
Employees Worked With
Corey grinkey
January 17, 2024

Hassle free and quick I bought there because of Wade Local dealership and local service More

by Robbemudd1964
Recommend Dealer
Yes
Employees Worked With
Wade
January 17, 2024

5 Your employees are very knowledgeable and trustworthy they help you no matter what you are there for you. Everyone at Westown Ford treats you like family that's what we love about it More

by Daflynn62
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
January 17, 2024

Everyone was nice and polite. Vicky, who sold me my car, offered me a ride back to work while my car was getting worked on. Plus, my car was done before the end of the time frame More

by marshumak13
Recommend Dealer
Yes
January 17, 2024

They were friendly and efficient They checked everything out and let me know Thank you More

by flossiefloriene8@att.net
Recommend Dealer
Yes
Employees Worked With
Service dept
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