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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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February 03, 2024

They were polite and timely. Just ten more words... hmm let's see... keep up the great customer service More

by ydnolb76
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
February 02, 2024

Like the way they help you out. Second car I have bought and been treated right on both of them. More

by Shoemakersteven6
Recommend Dealer
Yes
Employees Worked With
Michael McLauglin
February 02, 2024

Nice crew. Communication was fluid and often. The staff was responsive and polite. All calls were answered promptly and updates came often. More

by jjkowalewski
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
February 02, 2024

We have always had good experiences with the people we work with at the dealership. Very knowledgeable and friendly. More

by gurnsey
Recommend Dealer
Yes
January 31, 2024

Oil change I can only say i was okay with my service even though prices jumped More

by ejcritchelow
Recommend Dealer
Yes
Employees Worked With
Service
January 29, 2024

A very good experience with Jeremy Mr McLaughlin was very kind also Excellent and happy More

by msduffy1955
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 29, 2024

Service department was quick ,helpful and easy to understand my concerns Very helpful and understanding More

by bjdfarms
Recommend Dealer
Yes
January 28, 2024

Customer oriented And willing to spend their time to ensure a positive experience for me, the customer. More

by bruce.selway
Recommend Dealer
Yes
Employees Worked With
Peter in Sales and Michael in the shop
January 28, 2024

Good attention to detail Correctly identify the problem in timely manner Great Service TU . More

by joseph_3568
Recommend Dealer
Yes
Employees Worked With
Mr. Baptist
January 25, 2024

We purchased our used vehicle for our son last year from Wade and always have had wonderful service with all our interactions. This time was no different as Jeremy (service department) was able to find tim More

by Angel_Wings7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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