Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem staff. Service department is very will trained to look for anything that could be a problem More
Not happy that I can't make an appt ahead of time for service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not have 1 or 2 days a week set aside for people wanting to schedule appts? More
It is good when the service team includes people like Daniel work with the customer to solve problems! Thank You for providing such a great team!!! Daniel work with the customer to solve problems! Thank You for providing such a great team!!! More
Excellent customer service! Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the r Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the road! More
Love our salesman, Peter. He and Jim are always so helpful and make things easier He and Jim are always so helpful and make things easier More
The front brakes were replaced when I told them the problem was with the back brakes. Then parts were on back order for back brakes. Parts were replaced and the back roters still make a terrible noise. problem was with the back brakes. Then parts were on back order for back brakes. Parts were replaced and the back roters still make a terrible noise. I was told my vehicle went through over a 100 point inspection before purchase. If this was truly the case, then the problem should have been identified and resolved!!!! Very disappointing More
Made me feel like they cared! Very professional in explaining everything that they did and why. I feel assured that my truck is ready and safe. Very professional in explaining everything that they did and why. I feel assured that my truck is ready and safe. More