Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
Responsive, caring, listens Whether on the phone or in person Jeremy and all the Westown staff take care of us person Jeremy and all the Westown staff take care of us More
Everyone was friendly and helpful. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. More
Knowledgeable staff but service is way overpriced. You need a detail department in your building. You need a detail department in your building. More
Awesome we love everyone there! Nick runs a tight ship. We love Pete and all the guys! Nick runs a tight ship. We love Pete and all the guys! More
My experience with this dealership was strictly by phone. Daniel was very helpful in conversation and letting me know appointments. The only thing was time was overshot and that they had to replace lug nuts Daniel was very helpful in conversation and letting me know appointments. The only thing was time was overshot and that they had to replace lug nuts to check the brake recall but broke the lug nuts and charged me. I think the charge should have been to Ford due to the recall. More
The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car t I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car to take on that visit. I didn’t have to wait and go afterwards. Than meant a lot. The work on the car was done quickly and with excellence. All said they made me want to do business with this dealership even though the location is a bit out of my way. More
The best in the area Everyone very caring and explain things throughly They are through things throughly They are through More
They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. More