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Westown Ford Lincoln
Jacksonville, IL
1,795 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,795 reviews
June 20, 2021
We received great customer service. Employees were easy and nice to work with. Relaxed atmosphere especially since we had a toddler with us. We are very happy with our experience. and nice to work with. Relaxed atmosphere especially since we had a toddler with us. We are very happy with our experience. More
by hmf
Verified CustomerEmployees Worked With
Wes Cook
June 18, 2021
Won’t buy anything from them again don’t honor there trucks somethings goes wrong they think you should be responsible for it not how it works trucks somethings goes wrong they think you should be responsible for it not how it works More
by fishmanpate
June 18, 2021
Awesome bunch of service people! Give that Jeremy Kaufmann a raise. He is always friendly and gets me my quotes back in a timely manner. He wares nice shorts! Kaufmann a raise. He is always friendly and gets me my quotes back in a timely manner. He wares nice shorts! More
by jkauf44
Employees Worked With
Jeremy Kaufmann
June 18, 2021
I was told it cost 2000 for battery cable I had call to check price before I brought it in it was 325 00 they need to know the cost better check price before I brought it in it was 325 00 they need to know the cost better More
by bholy1962
Employees Worked With
June 18, 2021
called and got my appointment for my recall. Made appointment at a certain time got there early didn’t have to wait very long for work to be done appointment at a certain time got there early didn’t have to wait very long for work to be done More
by pdeloche
Employees Worked With
June 18, 2021
As always, it was easy to set up an appointment. The crews were ready and my truck was being worked on within 10 minutes of my arrival. Service was complete and I was provided a report on the condition crews were ready and my truck was being worked on within 10 minutes of my arrival. Service was complete and I was provided a report on the condition of my truck. All personnel did a great job!! Thank You!! More
by Donk
Employees Worked With
June 17, 2021
My experience with Westown was very enjoyable, I never felt pressured or rushed to purchase a car, everything was talked in detail, better than expected felt pressured or rushed to purchase a car, everything was talked in detail, better than expected More
by dallasdaleballard1
June 16, 2021
Very friendly service and ease of making appointment for work needed to be done. Friendly ride home while they worked on car. Prompt in picking us up when it was done. work needed to be done. Friendly ride home while they worked on car. Prompt in picking us up when it was done. More
by Barb
Employees Worked With
Other Employees :
Brad Reese, Chris Meyer, Jeremy Kaufmann, Anthony McGee
June 11, 2021
Mikki is the BEST! She knew what price range we were wanting to stay in and didn’t try pushing us to spend more. She was able to find what we wanted and this was the easiest trade/buying experience we h wanting to stay in and didn’t try pushing us to spend more. She was able to find what we wanted and this was the easiest trade/buying experience we have ever had! More
by Mandy M.
Employees Worked With
Mikki Galloway
June 10, 2021
The service dept was Fast, polite and knowledgeable. I The service dept was Fast, polite and knowledgeable. I will use them again and would recommend them to my friends in the future. The end The service dept was Fast, polite and knowledgeable. I will use them again and would recommend them to my friends in the future. The end More
by Lslater8181
