Back

Weston Volvo - Service Center

Davie, FL

4.8
2,930 Reviews

2,930 Reviews of Weston Volvo - Service Center

Sort by
February 09, 2025

I am disappointed in the lack of transparency of this dealership. I was charged over $900 for labor with the part costing only $ 85. The job took less than 2 1/2 hours. The labor costs should have been r More

by carolynrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department- Randy
Feb 11, 2025 -

Weston Volvo responded

Hi Carolyn, We’re sorry to hear that you’re unhappy with your experience. Transparency is very important to us, and we strive to ensure our customers are fully informed before any work is performed. Our service advisors go over the total cost of repairs, including parts and labor, before obtaining approval, and we regret if there was any miscommunication along the way. We’d love the opportunity to address your concerns and ensure clarity moving forward. Please reach out to us directly so we can discuss this further and see how we can make things right.

February 08, 2025

Always top tier service provides to me as a customer whenever I visit. My concerns are immediately address with great concern to find a solution. Randy was amazing like always and service was completed More

by PRECIOUSA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Feb 08, 2025 -

Weston Volvo responded

Thanks so much for the 5 star review of Weston Volvo! Randy and the service team appreciate your business very much.

February 06, 2025

I’ve been buy Volvos at Weston Volov for over 25 years. Wonderful services Very pleased More

by larry190504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Weston Volvo responded

We're glad to hear how satisfied you have been with Weston Volvo.. Wow! 25 years being our customer. Thank you so much.

February 06, 2025

Juan provided me with excellent customer service and kept me informed about the process during the service More

by IdaniaBenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Weston Volvo responded

Thank you for trusting your car to the Weston Volvo service department. Our staff always does it's best to provide top notch service. Thank you for the 5 star review.

February 06, 2025

Good service from manager. Transparent, well explained and good customer care. Good service. Thank you More

by Isoroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Weston Volvo responded

Thank you for your kind comments concerning your recent visit to Weston Volvo. Our service team was happy to help you out.

February 05, 2025

The experience was great! I was greeted when I pulled up and my advisor took good care of me. I was in and out of the facility under 1 hour. More

by shannengraham88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Weston Volvo responded

We are so happy to hear how pleased you were with the Weston Volvo department. Glad we could get you in and out quickly. Thanks for the 5 star review.

February 03, 2025

Great, easy service, My service assistant/manager was great, very knowledgeable and got me in and out quickly as I needed More

by TAMI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Palenzuela
Feb 04, 2025 -

Weston Volvo responded

Thank you for choosing our dealership for your service needs. We appreciate it.

February 03, 2025

Service was excellent. They cared. Even arranged for transportation while they fixed my car. Thank you Nick More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Palenzuela
Feb 04, 2025 -

Weston Volvo responded

Thanks Ian for trusting our team to get your vehicle repaired!

February 03, 2025

I always have the best customer service in Weston Volvo, i highly recommend this dealership. More

by Daluan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Meir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Palenzuela
Feb 04, 2025 -

Weston Volvo responded

Thank you for making Weston Volvo your go-to dealership, Daluan.

February 03, 2025

Still waiting for my car to be fixed. I have been at least 3 times and they are unable to fix a very new car, very disappointed More

by Cesar & Alejandra Saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Billini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Palenzuela
Feb 06, 2025 -

Weston Volvo responded

We understand your frustration, and we sincerely apologize for the delay in resolving your concern. The issue requires a software update from Volvo, and as soon as it becomes available, we will reach out to schedule your visit. We appreciate your patience and are committed to ensuring your vehicle is properly taken care of.

...
4
...