Weston Volvo - Service Center

Great Experience Had been a Weston Volvo customers over eight years and my service account manager Luis Gonzales has always been great, very professional and friendly. Had been a Weston Volvo customers over eight years and my service account manager Luis Gonzales has always been great, very professional and friendly. He was a mayor influence when I purchase my second Volvo from you. Thank You for the great atmosphere.. More

Excellent service & relaxing waiting area Joe Mariner is an asset to Weston Volvo’s dealership. The recently renovated customer lounge area is like a relaxing living room, and the complimentar Joe Mariner is an asset to Weston Volvo’s dealership. The recently renovated customer lounge area is like a relaxing living room, and the complimentary latte & breakfast snacks do win me over too. More

Pleasant surprise! I originally called to make my service appointment, but was told I could not get a loan vehicle while the service was being done. I booked the service I originally called to make my service appointment, but was told I could not get a loan vehicle while the service was being done. I booked the service online instead, and opted to rent a vehicle at a cost of $35 since I could not wait 2 hours at the dealership. Upon arrival to drop my car off I was met by Adam, my service guy, who proceeded to put me in a loaner free of charge. Now saving $35 is no big deal, but seeing someone go out of their way to make your life easier is priceless. A very happy surprise, and a very grateful customer. More

Excellent service Excellent Customer Service, attention to detail. Very friendly. Grateful to take care of the customer. Will recommend to anybody. All the way of t Excellent Customer Service, attention to detail. Very friendly. Grateful to take care of the customer. Will recommend to anybody. All the way of the process are willing to help More

excellent Everything works well and in time , very happy with the service and the attention at the front desk . Volvo service is always very good. Thanks Everything works well and in time , very happy with the service and the attention at the front desk . Volvo service is always very good. Thanks More

Great Staff and Service Just moved from Virginia and car needed 40,000 mile check up. Price was $125 less than what I would have paid in Virginia. Staff was knowledgeable and Just moved from Virginia and car needed 40,000 mile check up. Price was $125 less than what I would have paid in Virginia. Staff was knowledgeable and personable. Going back to get new tires and alignment. Price is very reasonable. More

Thank you Luis, as always was very friendly and helpful. Luis Gonzalez and Weston Volvo are always very good, they respect your time and they always fulfill my expectations on the quality of service they giv Luis Gonzalez and Weston Volvo are always very good, they respect your time and they always fulfill my expectations on the quality of service they give to the customer and the work they do to the car as well. I will always go back to Weston Volvo and Luis Gonzalez. More

Again, Weston Services treat their customers disrespectfully Again, employees of Services Center Weston Volvo treat their customers disrespectfully. About 6 weeks ago I bought my fifth (yes my fifth) Volvo at W Again, employees of Services Center Weston Volvo treat their customers disrespectfully. About 6 weeks ago I bought my fifth (yes my fifth) Volvo at Weston Volvo. And I've had to go back for service issues 5 times for 3 problems. The issue is that when I went to look for my car I found scratches on the front of it and they initially denied the incident, and they maltreated me. But they didn't have any register from these scratches in the "Services Greeting Procedure Form" also they try to found the problem in the video surveilled systems, but after one hour they offer to pay for repairs. The point is not the repair is how they treated me. Really Luis Gonzalez was rude, even aggressive. His manager Joe Mariner did not control the situation. The position of director of the service is too big for him. Not only that, when I returned for the repair again the same subject. Luis Gonzalez was aggressive, and yet Joe Mariner did nothing to control the situation, and Adam was quiet in the place. And this is not the first time you spend these things with them. Weston Volvo has to renew its customer service staff quickly if you want to stay in business. You can see the cameras for more details. I also have my recordings in case. More

Service Luis was attentive to my concerns. Was not distracted to others and provided exceptional services. Luis came across pleasant and someone that takes pr Luis was attentive to my concerns. Was not distracted to others and provided exceptional services. Luis came across pleasant and someone that takes pride in his position. More