Weston Volvo

Happy Customer Orlando is very knowledgeable and always tries to help his customers understand and find the best deal for them. He explains and is very thorough with Orlando is very knowledgeable and always tries to help his customers understand and find the best deal for them. He explains and is very thorough with all the final details that have to do with your purchase. More

Great product, poor service department Very disappointed with their service department. This is my first time ever leasing a car and went today to service my car for the 2nd time. I called Very disappointed with their service department. This is my first time ever leasing a car and went today to service my car for the 2nd time. I called twice to schedule the appointment and was told by the receptionist on both occasions that the service department was on the phone and they would call me back. Never received a call back. I made the appointment online and saw that there was a charge but figured I would deal with it when I arrived to the appointment. When I arrived for my appointment, I spoke with the gentleman at service named Joe. I had my 7 month old daughter with me in her car seat and was told I had to wait 1 1/2 for the service. For those who have small children, you know that sitting and waiting is not a pleasant situation. When I asked for a loaner, I was told very curtly that this needed to be arranged weeks in advance. I know that this is not so because when I went for my first service, 5 months pregnant, I was offered a car for the remainder of the day. In fact, I came back earlier and my car was still being serviced. That first service was definitely not an hour and half job. I was quickly dismissed by the service tech with no regard of the inconvenience of having to load my daughter in her car seat around. I also expressed that my key was not working and the tire pressure was low. His response was "Deal with it when you return to service your car" and walked away to deal with another customer who happened to have a more expensive Volvo. As I left, I called the general sales manager named Guillermo and expressed my concerns. He said he'd research the situation and call me back. I'm still waiting for that phone call. I am honestly upset at the disregard the sales "professionals "had for someone who made an appointment and could not be taken care of. When one leases, these perks are expected. Unfortunately, I did not receive this and recommend that you go to another Volvo dealership for assistance. Fantastic product, but the service department shows no customer service. More

Didn't feel pressured I was helped by a sales person, Frank Martinez. He was really knowledgeable and friendly. I didn't feel pressured to lease the vehicle. I would def I was helped by a sales person, Frank Martinez. He was really knowledgeable and friendly. I didn't feel pressured to lease the vehicle. I would definitely recommend Weston Volvo. More

Third times is a charm! First, it was a nicely cared for older Volvo for my mother last year. Runs like a charm. Then, a 2015 Nissan Altima for my son's graduation. Now, just First, it was a nicely cared for older Volvo for my mother last year. Runs like a charm. Then, a 2015 Nissan Altima for my son's graduation. Now, just for me a smoking hot 2016 XC 90 Volvo. That's how much trust and honestly I got from Pedro. Would I recommend him? Absolutely! I never once felt pressured. He presented the facts and then some comparisons. The decision was always up to me. I never had a gut feeling like I was going to be taken advantage of. Awesome job Weston-Nissan-Volvo for such a dedicated employee with patience to see the sale through. Even months after the sale, Pedro called to keep in touch and see how my cars were doing. That's how business is taken care. Love you guys and thanks, Rossana More

Excelente Service provided Frank Martinez is a very experienced Sales advisor, very decent and amiable, he conducted me to the most convenience option, primarily. Very patience Frank Martinez is a very experienced Sales advisor, very decent and amiable, he conducted me to the most convenience option, primarily. Very patience person showing and describing all the details and features of my new SUV XC90. he explained with examples when we were driving the vehicle so he made easy for me to understand all the apparently complexity of the car, ending in a very ease way to drive car in a safer manner. More

Awesome Customer Service I changed my car from a VW Beetle to a S60 2017. When the process of getting a new car comes together with a wonderful customer service, it turns the I changed my car from a VW Beetle to a S60 2017. When the process of getting a new car comes together with a wonderful customer service, it turns the experience even better. If you ever go to Weston Volvo, I recommend you to look for Frank Martinez. He is an exceptional sales consultant, very knowledgable, respectful but ultimately, passionate about his job. You can tell this by the way he treats you and work with you, to understand your needs, interests, budget and also for you to understand the car that you are getting. I love my new Volvo! And I will definitely come back to the Weston location. More

Very professional, best deal and great process It was fast, smooth, free hassle....100% recommendable, I will come back definitely...for so many reasons: no playing around, understanding your reque It was fast, smooth, free hassle....100% recommendable, I will come back definitely...for so many reasons: no playing around, understanding your requests, working with you to get your deal done! More

Professional service Frank Martinez is very professional and provide very good service for me to lease a new Volvo XC 60 and trade in the old. He is very patient and help Frank Martinez is very professional and provide very good service for me to lease a new Volvo XC 60 and trade in the old. He is very patient and help me a lot and work long hours to get the deal through. More

The best deal and customer service Frank Martinez you are the best, no joking around in my option the best car sales person with his knowledgeable and negotiation skills I went to expl Frank Martinez you are the best, no joking around in my option the best car sales person with his knowledgeable and negotiation skills I went to explore my options and came out with and excellent car and deal More

Effective job: I get what I need . Vinnie Cubito was the salesman. He listened my needs and then looked for my options. He walked the extra mile answering all my questions and walking m Vinnie Cubito was the salesman. He listened my needs and then looked for my options. He walked the extra mile answering all my questions and walking me through the process of buy a new car. Definitely I will recommend my friends to use his service. More