Weston Kia - Service Center

My visit to Weston Kia was a good one.Everyone was nice that I talked to.The girl that took my keys explained to me that I would also need a new filter,and she showed me the old one.So I did that along wit that I talked to.The girl that took my keys explained to me that I would also need a new filter,and she showed me the old one.So I did that along with my oil change. I was out the door in less than a half an hour,with my free car wash certificate. I would recommend Weston Kia to family and friends More

The oil change and fuel filter change was as expected. I was disappointed that tire rotation was an additional charge and the car wash was a voucher to a “Washman”. I typical go to Carr GMC in Vancouver whe was disappointed that tire rotation was an additional charge and the car wash was a voucher to a “Washman”. I typical go to Carr GMC in Vancouver where they provide these services without asking and free of charge. Since I’ve been working from home, I thought I would try Weston. I felt both your service department and sales department including Brad was more in the moment instead of thinking of creating a long term relationship. Maybe I am being over sensitive, but I buy a new truck every five years and always get my trucks serviced by the dealer. I understand that it is a dealer/sellers “market” at the moment, but we all know how the industry cycles. More

Chris is the best great service all the time had no issue I’m very satisfied with my service I will continue coming back 100% I’m very satisfied with my service I will continue coming back 100% More

I was told my service would be about a hour do at almost 2 hours Inwent and asked what was taking do long and the person working on my car went to lunch and my car was done the whole time I was not happy at 2 hours Inwent and asked what was taking do long and the person working on my car went to lunch and my car was done the whole time I was not happy at all More

Work was on time according to schedule. Technician did not reset oil/life monitor?? Service rep Michael Turley reviewed the checklist with me and answered any questions. not reset oil/life monitor?? Service rep Michael Turley reviewed the checklist with me and answered any questions. More

While I was there having a recall issue taken care of, I also had my tires rotated. This is the second time my tires have been rotated and I was charged for it? I have purchased many vehicles from dealershi also had my tires rotated. This is the second time my tires have been rotated and I was charged for it? I have purchased many vehicles from dealerships and have never been charged to have my tires rotated. Needless to say my husband was pretty upset about it and does not want me to return More

I made a service appointment over two weeks ago for the replacement of a part in a recall. I came in for my appointment, sat around for 45 minutes, and then was told that you did not have the part in stock replacement of a part in a recall. I came in for my appointment, sat around for 45 minutes, and then was told that you did not have the part in stock. How about some proactive planning on your part, and calling me prior to the appointment to reschedule??? More

The personnel are beyond helpful.I will service my car through them for as long as I can drive. Thank you all for a wonderful experience! through them for as long as I can drive. Thank you all for a wonderful experience! More

My back passenger window will or go up. Went for service. The window was up. Fell down again a few days later. Parts were ordered. 3 weeks out. Had family with a year old baby. Had to borrow a car. Could not The window was up. Fell down again a few days later. Parts were ordered. 3 weeks out. Had family with a year old baby. Had to borrow a car. Could not help put it up on Saturday or Monday. Only one tech. Rained seriously in Oregon. No concern from service rep. Going to show up on Wednesday June 9, 2021 with a blanket rolled up in my window. Hopefully I will get some service. Very disappointed. Should you not care if a window won’t roll up? I am a senior citizen. Loved my Kia. Now looking for a different new car. My poor 1 year old granolas freezing. You should care if I am driving around with a blanket rolled up in my window? More

Great service, people were attentive and very laid back. The wait wasn't too long and people were very kind and respectful and ready to help. The wait wasn't too long and people were very kind and respectful and ready to help. More