2,739 Reviews of Weston Kia - Service Center
We have been blessed greatly by Weston over the years. We have purchased 3 used and 2 brand new from Weston. Always such excellent customer service. We have a friend in Weston for sure. Thank you all so v We have purchased 3 used and 2 brand new from Weston. Always such excellent customer service. We have a friend in Weston for sure. Thank you all so very much. More
Recommending this dealership is a Maybe not a definite yes. We brought our vehicle in, there were quite a few things that needed to be taken care of. The needed repairs/maintenance was taken care of. I yes. We brought our vehicle in, there were quite a few things that needed to be taken care of. The needed repairs/maintenance was taken care of. I picked up the vehicle, drove it for a day, and noticed something unusual but could not tell what was wrong. I thought maybe a tire was hitting something in the wheel well. My husband was out of town and did not drive the vehicle until 2 weeks later. This car is not our primary. We had to bring it back in to get it fixed. When we brought the vehicle in it did not have this issue, but did when picked up and job completed. When we came back in we wanted to make sure that we were not going to be charged for this. The response was "well don't count on it" It came back in on a Tuesday early am, had not been looked at until Thursday late afternoon, after several calls to see what the status was. We did need this vehicle as our son was coming in from out of town and uses the car. We got a call late Thursday that it was Weston's error, and would be looked at by the mechanic that did the repair the next morning. The vehicle was ready and done by Friday afternoon. I picked it up, I had asked to speak to the customer service person that handled our account. I never did hear back from him. I have several concerns, It did not indicate on the repair invoice that the car was driven to make sure it was driving well, etc. That is not good practice. We spent over $4300 on the repairs etc. I wanted to know what the Quality control practice is for Weston. It appears that there is not a QC policy. The car is driving well and fortunately we were not charged for it. More
This family owned business treats people with respect and honesty. They were able to get me back on the road after what could have been a catastrophic failure. Highly recommend. honesty. They were able to get me back on the road after what could have been a catastrophic failure. Highly recommend. More
The employees are always so friendly and helpful when I need to bring my car in for service. They take care of my car and let me know what services I need. need to bring my car in for service. They take care of my car and let me know what services I need. More
Good service writers and usually no wait to get my vehicle in for oil change or warranty repairs. I have had Jade, Jay and Meta at entry to the shop assist me. vehicle in for oil change or warranty repairs. I have had Jade, Jay and Meta at entry to the shop assist me. More