Weston Kia - Service Center

Start to Finish From the time my family walked in looking for a new vehicle we have received nothing but great customer service. The service team is always cheerful a From the time my family walked in looking for a new vehicle we have received nothing but great customer service. The service team is always cheerful and attentive. Scheduled appointments are handled in a timely manner and services that are needed, outside of the reason of the appointment, are offered but not not forced. I would recommend Weston Kia to all of my family and friends. More

Oil change and interior and exterior coating. Joe our salesman arranged the services and obtained a loaner car. Thanks to Joe for his outstanding service and the team that performed the services. Joe our salesman arranged the services and obtained a loaner car. Thanks to Joe for his outstanding service and the team that performed the services. More

Friendly and Helpful as Always The Service department has great customer service! Kris is super helpful, honest, and always treats us like part of the Weston family! This is the onl The Service department has great customer service! Kris is super helpful, honest, and always treats us like part of the Weston family! This is the only place we trust to service our Kia! More

Great Service I didn't get the name of the guy who helped me because it's all about me, but he was awesome. He made sure I understood all of the checks they did and I didn't get the name of the guy who helped me because it's all about me, but he was awesome. He made sure I understood all of the checks they did and didn't bother me with filter nonsense (since the car only has 7500 miles on it). This was also my free initial oil change. You simply can't beat that price. As Arnold said, "All be Bach..." More

Great service Always friendly, always do the job right for a reasonable price We’ve been taking our vehicles to Weston for service for 13 years, and always will i Always friendly, always do the job right for a reasonable price We’ve been taking our vehicles to Weston for service for 13 years, and always will in the future More

Shalina and Weston Working with Shalina was terrific. She has a very positive and friendly attitude. She knows her stuff and gets the job done right. Weston’s pricing Working with Shalina was terrific. She has a very positive and friendly attitude. She knows her stuff and gets the job done right. Weston’s pricing was very fair and the work was completed in great time. I drive from Beaverton to Gresham, bypassing at least two GMC locations to deal with Shalina and Weston. Thanks; Bob More

Window motor replacement Weston’s service department staff is great, efficient, kind and helpful!!!! Love the service they provide, Thank you!! I have never had a bad experien Weston’s service department staff is great, efficient, kind and helpful!!!! Love the service they provide, Thank you!! I have never had a bad experience at Weston Kia!!! I am a repeat client/customer :) Chris is amazing!!! More

Very accommodating Everyone was very nice and being my first time there helped me through all area. Thank you for your kind service. We only came here for the recall Everyone was very nice and being my first time there helped me through all area. Thank you for your kind service. We only came here for the recall. We live up the gorge and get our service done there. More

Horrendous customer service If I could give zero stars I would. I bought my car here brand new in 2015. By March of 2019 it had just shut off twice while driving with no forewarn If I could give zero stars I would. I bought my car here brand new in 2015. By March of 2019 it had just shut off twice while driving with no forewarning whatsoever, once going 65 mph on the freeway. Once I got it to the dealership they said I need a new engine and it would not be covered under warranty because I do not have every single oil change record. I ended up having to pay $5k for a new engine and Weston Kia was nothing but rude, disrespectful, and unprofessional throughout the whole process. I would call and call multiple different employees to try to work things out and could never even speak to someone on the phone. The employees, and even the owner, Jacob Weston, would only respond with text messages days later, full of typos and improper grammar. I’ve never seen anything like it in a business setting in my life. You’d think when you are handing $5k to someone they would at least be respectful but I was still met with rude and disrespectful service employees when I went to pick my car up after two months without it (I was still paying $450 a month on it in the meantime). I even had one employee think I was on hold on the telephone while I wasn’t, and he called me a “difficult customer” to another employee. I will definitely go out of my way to spread the word to not shop at or trust Weston Kia, and not to buy a Kia in general. More

They always tske care of my service issues! I have been a customer of Westons since 1996 and cannot recommend their Service Dept enough! Their employees always do a super job of correcting what I have been a customer of Westons since 1996 and cannot recommend their Service Dept enough! Their employees always do a super job of correcting what ever issue I am having with my vehicle! They are the only GMC dealer I would do business with due the excellent service I have received since 1996! More