2,739 Reviews of Weston Kia - Service Center
Excellent customer service. Kris is always available to give excellent customer service and advice. He deserves a big fat raise for the exemplary, personable and knowledgeable customer service he ALWAYS pr give excellent customer service and advice. He deserves a big fat raise for the exemplary, personable and knowledgeable customer service he ALWAYS provides. More
Always quick to diagnose/repair/explain.Weston takes Always quick to diagnose/repair/explain. Weston takes care of its customer with excellence! Thank you for the timely repair of my flat tire, getting Always quick to diagnose/repair/explain. Weston takes care of its customer with excellence! Thank you for the timely repair of my flat tire, getting me back on my way quickly. More
Angela & Dana went out of their way and worked overtime to see that I understood what work was needed on my car & Chris in sales was friendly. to see that I understood what work was needed on my car & Chris in sales was friendly. More
Reanna was awesome : ) My visit yesterday 01.23.20 was very pleasant. This was the first time dealing with Reanna (very nice and communication was right on)! ***Have My visit yesterday 01.23.20 was very pleasant. This was the first time dealing with Reanna (very nice and communication was right on)! ***Have always enjoyed the service staff*** My vehicle was completed in a very timely matter and I made my trip home (75 miles) with no problems. As always, I will be in touch if any problems occur! Thank you, Kathleen More
This dealership always does a great job. They are friendly, courteous and knowledgeable. I would not take any of my cars anywhere else.. Great job. friendly, courteous and knowledgeable. I would not take any of my cars anywhere else.. Great job. More
Good work . Car always clean inside when done. Very nice staff. Helpful and friendly. The showroom and service center are always very clean. Seniors get a discount at the service center. Highley recomend W staff. Helpful and friendly. The showroom and service center are always very clean. Seniors get a discount at the service center. Highley recomend Weston More
Awesome people and great services and all very helpful and friendly. I have highly recommended them to friends. The service on my car was done great. Wonderful 100% and friendly. I have highly recommended them to friends. The service on my car was done great. Wonderful 100% More
Absolutely terrible service experiences. Turns out one the Kia service advisors, Jorden, wasn't pulling the manufacturer service actions and including the repairs as warranty work, as required by Kia. My the Kia service advisors, Jorden, wasn't pulling the manufacturer service actions and including the repairs as warranty work, as required by Kia. My car went years without the repair work because of this. Apparently, he doesn't work there anymore and current employees indicated they were not surprised he wasn't correctly servicing my vehicle. I asked why I wasn't informed once the dealership realized he wasn't doing his job and nobody could answer. I asked to speak to the service manager, Dan, and never got a call back. I will be reporting this dealership to Kia Consumer Affairs. The new service advisor, Angela, was very helpful but I won't be returning here again because of the poor management. More
I was treated as a valued customer even though I did not purchase my vehicle from Weston. My concerns were addressed politely, thoroughly and quickly. purchase my vehicle from Weston. My concerns were addressed politely, thoroughly and quickly. More
Great customer service! The Service department went above and beyond for me! I had just bought a 2020 Kia Telluride and tire had a screw in it and they replaced tire. When I got my vehicle they had put the s and beyond for me! I had just bought a 2020 Kia Telluride and tire had a screw in it and they replaced tire. When I got my vehicle they had put the spare tire back and all my stuff back into the storage area above the spare tire! I was so surprised they took the time to put everything away so that I came back to a clean suv! It's those kinds of things that make me feel valued and a loyal customer! More