Weston Kia

You have wonderful friendly and efficient service people. Denny Joseph has been a pleasure to work with, very knowledgeable. Your company should be proud of your hybrid Niro. Denny Joseph has been a pleasure to work with, very knowledgeable. Your company should be proud of your hybrid Niro. More

They seem to be a good dealership to get service work done on my Kia Sportage. They have a clean waiting area and a few snacks available for you while you are waiting. done on my Kia Sportage. They have a clean waiting area and a few snacks available for you while you are waiting. More

I love Weston Kia, I recently moved to the Clackamas area and I still make the drive to Gresham, for the amazing service I always receive. and I still make the drive to Gresham, for the amazing service I always receive. More

Our second purchase through Weston. Great job. Went the extra mile to get the vehicle that we wanted. The sales staff and financing went way above. extra mile to get the vehicle that we wanted. The sales staff and financing went way above. More

Relaxed and Comfortable I went in to install additional accessories on a 2018 Kia 5 ( it's my baby ). As I walked in an talked with R. McKinnon I was completely confident I w I went in to install additional accessories on a 2018 Kia 5 ( it's my baby ). As I walked in an talked with R. McKinnon I was completely confident I was leaving my Baby with Professionals. Everyone was very helpful and polite in a relaxed atmosphere. I am always suggesting Weston Kia to all family and friends. More

Great service Friendly greeting when entering service area. They always explain what needs to be done on your vehicle. Comfortable waiting area with complimentary w Friendly greeting when entering service area. They always explain what needs to be done on your vehicle. Comfortable waiting area with complimentary water bottles and snacks. More

Great dealer! Weston Kia goes above and beyond for their customers. They truly want their customers to be happy with their choice of cars. We are repeat customers a Weston Kia goes above and beyond for their customers. They truly want their customers to be happy with their choice of cars. We are repeat customers and for a good reason. Art, Mike, Hector, sales Mike, Anthony, Joe, Jen, and Lori made this happen...teamwork. That’s what makes this dealer awesome! We highly recommend them! More

Routine maintenance Excellent service I arrived earlier was greeted at my car was told I’d be next in line to get my service done. Within 45 minutes my service was comple Excellent service I arrived earlier was greeted at my car was told I’d be next in line to get my service done. Within 45 minutes my service was complete. Overall great service!! More

Let down After doing plenty of research, my husband and I decided to come here to buy our first new vehicle. We walked away as the first owners of a 2019 Niro, After doing plenty of research, my husband and I decided to come here to buy our first new vehicle. We walked away as the first owners of a 2019 Niro, which broke down unexpectedly six months later (after getting serviced at the recommended time.) We got the car towed into the dealership for repair, where it remain for no less than four months while we continued to make the car payments on a car we did not have. While no one could have predicted this, the dealership hardly did the bare minimum to make us feel cared for. It took me hiring an attorney and showing up to the dealership unannounced to speak with the service manager before any consolation was offered for our experience. I was verbally offered compensation for the extra gas money I had to spend since the rental had lower gas mileage (never happened), and when I requested a new rental car, they did not allow us to work that out until a month later. They at one point offered for us to gas up for free at the dealership, but I work nearly two hours from home and could not practically make use of this benefit as the station would be closed on nearly every occasion I showed up for gas. Since my initial chat with the service manager (which occurred past 30 days of our car being in the shop), the communication back and forth with us regarding the vehicle’s progress was patchy at best. I would request a write up of what had been done to the vehicle and never receive an answer, until very late in the game when I got a sparse email with the vague details of what had been discussed over the phone. I would hear a different story from the service officer and the service manager. I would be promised one thing and it was never delivered on. I was made to feel like a burden for using the dealership-paid rental car, which I had every right to, by being told the number on the bill. We are a single car family, and our new car unexpectedly stopped working, so I don’t know why I was made to feel bad about the cost of the rental car on the dealership. Corporate Kia seemed to be the root of the problem of progress in much of this, but I find it a real shame that this business prides itself on customer service when we, first time purchasers, gave them our business and feel utterly looked over. Shame on you, Weston Kia. I will never recommend anyone go here. If you are looking to buy a car, and especially if you are a young family who would depend on that car that you buy, stay away from Kia, and steer clear of Weston. They have made our first car buying experience an absolute nightmare. More

excellent experience courteous and informative. A thorough inspection. I was kept updated the entire time of my service visit. Customer satisfaction is a priority here and courteous and informative. A thorough inspection. I was kept updated the entire time of my service visit. Customer satisfaction is a priority here and the waiting area is first class. More