Weston Kia

Michael M. Is a fabulous salesman. His customer service is excellent. He really listens to your needs and wants. Michael works hard to stay in your budget whi Is a fabulous salesman. His customer service is excellent. He really listens to your needs and wants. Michael works hard to stay in your budget while still finding you the car of your dreams, new or used. In fact, I think so much of Michael I've purchased 5 cars from him over the years - all from Weston Kia. On Halloween 2024 Scott found just the car he was looking for and Michael got us a great deal. When I buy another vehicle I'll go back to Michael Mosier. More

After a dismal experience at Beaverton Kia, my experience at Weston was enjoyable from start to finish. I found the 2025 Sorento Hybrid that I wanted and at a great price. I worked with Cameron Scruggs who w at Weston was enjoyable from start to finish. I found the 2025 Sorento Hybrid that I wanted and at a great price. I worked with Cameron Scruggs who was very friendly, knowledgable, and patient. He is true class all the way. I received an acceptable offer on my trade, and there was no upselling of any other product or service, though I did purchase an extended warranty along with protection packages but was not pressured to do so. The gentleman who handled the financial transaction (I’m ashamed to admit that I forgot his name) treated me like I was an old friend - conversational, light hearted, but also very informative. To summarize, I drove home with a smile on my face in a vehicle I love. Isn’t that the way it’s supposed to be? 👍😃👍 More

Weston KIA is beyond the worst car experience I have ever had in my life. I took my car here over a month ago because it was stolen and recovered, so the ignition and radio/back up camera needed to be replac had in my life. I took my car here over a month ago because it was stolen and recovered, so the ignition and radio/back up camera needed to be replaced. During this month I heard nothing back from them on an update on my car, despite leaving messages and emails. My insurance rental coverage then ended, because their policy was to cover a rental for 30 days, and having still heard nothing back from Weston KIA, I had to begin paying for a rental out of pocket. (Over $500 down the drain and out of my own wallet) After a month of no replies, I finally get one short email that they were still waiting on parts, with no list of the parts or any estimate of completion. (So it takes them over a month to get parts…ok, sus and very much want to see the receipts of these and when they were in fact ordered) After waiting one more week and again, paying for a rental out of pocket, I simply couldn’t afford to wait any longer- I finally got absolutely fed up at not receiving any ETAs for when my car would actually be complete so I had a friend drive me to talk to someone in person to get actual answers and check on the status of my vehicle. All of a sudden all the parts that they were waiting for for “so long” had miraculously arrived just a couple of days ago and my car would be done in two days. (Also very suspicious my car was still in the exact same parking spot it had been when I left it there over a month ago, almost as if it hadn’t been moved at all during all this time) It wasn’t. Instead, I was finally called back and told that my car would be done the next day at 4pm- they ensured me this would be true. AGAIN- IT WASN’T. As of right now my KIA has been at the Weston KIA dealership for a month and two weeks. The repairs were a new ignition and radio/backup cam- and it took them OVER A MONTH to get parts. Supposedly. I cannot even explain to you how shady this place is. Don’t go here, literally just save yourself the heartache of being completely lied to and ignored. Weston KIA is like if your most toxic relationship was a dealership. They promise, they’ll do better next time- I promise you, they won’t. Dump them and never come back. More

I would buy a car every week if it meant I get to work with Darshay. She is knowledgeable, fun, thorough, patient, and amazingly generous and supportive. I drove a fine used car off the lot yesterday and with Darshay. She is knowledgeable, fun, thorough, patient, and amazingly generous and supportive. I drove a fine used car off the lot yesterday and couldn't get it to turn off last night. Darshay, bless her, 1) answered her cell phone at 9:30 pm, 2) tried to coach me over the phone to deal with my incompetency, and 3) when that didn't work, jumped in her car and drove 25 minutes to my home to straighten it and me out. A house call from a car salesperson? Unheard of. Find a reason to buy a car and go get it from Darshay! More

If I could rate this dealership minus stars, I would, based on our recent aborted sales experience. We put a deposit on a Hybrid Kia Sportage SX Prestige that the dealership's representative wrote was at based on our recent aborted sales experience. We put a deposit on a Hybrid Kia Sportage SX Prestige that the dealership's representative wrote was at the port of Tacoma and would be at the dealership in a couple of days. By text, we agreed to the interest rate of 1.9% and a sales price for the purchase of the vehicle. That car went elsewhere. Our deposit was then moved to another vehicle that was to be delivered several weeks later around July 4th on the same financial terms. The vehicle was not delivered. We waited until July 19th when the vehicle arrived at the dealership. Once physically at the dealership, the dealership representative advised us that he could not honor the interest rate we had agreed upon both in initial texts and all along the wait period, and increased the interest rate considerably to around 6%. When we decided to purchase the car in cash instead of financing at the much higher interest rate, the dealership representative increased the sales price of the vehicle significantly over the sales price that we were promised at the onset of the agreement - terms that were to convey, according to the dealership representative to the end of our sales transaction. We left the dealership without the car. The next day we purchased a Hybrid Hyundai Tucson Limited from an honest, reputable and transparent dealership. More

Service department has been horrible to us have only had to bring the car back for recall issues every time they touch it something else goes wrong that was working when we brought it into them. Love our K to bring the car back for recall issues every time they touch it something else goes wrong that was working when we brought it into them. Love our Kia Sorento no issues with the vehicle when we take it in it's running fine we get a recall notice schedule an appointment go in and low and behold they broke something or caused additional damage and trying to get them to resolve that has been horrific. The text do not always seem knowledgeable in the basics of Kia one couldn't get the vehicle started when the key fob battery was dead which they were going to replace when I instructed him on how to do it he said oh yeah I forgot Kia does that another time they weren't able to get the fueling latch opened and had to show him where the button was in the back those are very basic things I'm not a mechanic I'm not mechanically inclined by nature and was able figure these things out. And customer service has been horrible from the get-go but they're always willing to recommend that maybe we should upgrade our vehicle again we love this Sorrento and have no intention of trading it in upgrading it etc and it's insulting when we go in for a problem to be resolved and they're like oh maybe it's time to upgrade if we choose to do that it wouldn't be from them. Unfortunately our vehicle was on the seized engine recall they had the vehicle for 30 days we were provided a loaner no real issues there however they did damage to other areas of the vehicle the AC primarily when this was brought to their attention they did not fully resolve it took it in recently for a new recall the hgcu fuse and when we left the steering wheel is shaking and it's making a weird noise on the driver's side the hecu is part of the anti-lock braking steering system from what I've reviewed and now we're going back to figure out what damage has been done now mind you it was running perfectly fine when we took it in to have the hecu fuse replaced and now it is not spent all day of a Monday there and will be spending all day of this next Monday there no loaner car provided which for my review on all recall issues key is to provide you with a loaner car I will be following up on that this next Monday they offered me a shuttle within 7 miles of the dealership we don't live within 7 miles of the deal dealership unfortunately so just really frustrated somebody was supposed to call us back after 2:30 on Tuesday heard nothing left a message on Wednesday heard nothing went in on Saturday which was our next day off the vehicles just been sitting luckily we have a second vehicle but we have two vehicles for a reason we have different schedules so not all that convenient just frustrating and mostly with the service department the people behind the desk have been fine don't really get to talk to the text I did speak with the service manager he assured me everything would be taken care of however he's gone when you pick up the vehicle not there on Saturday no follow-up call from him if we were satisfied or not received a text message thanking us for bringing our vehicle in for service that was received over a week after the fact and it's an automated because we're still not satisfied and the vehicles still not fixed and the text message says let us know if we can be of any further assistance this is actually a little insulting if we had our choice once this recall issue is resolved we plan on never returning to Weston Kia service department I need to follow up because on the recall issues normally they want you to take it back to the dealership I don't think West and Kia service department would stay in business if Kia owners weren't forced to return to the dealership for service because honestly Beaverton Kia service department is no better and I think it has to do with job security because owners have to return to the dealership for certain things to be covered if we could go elsewhere we would More

What a breath of fresh air in car buying. The sales manager was transparent and very responsive. I received honest, straight forward answers...no games. They were able to get the car I wanted The sales manager was transparent and very responsive. I received honest, straight forward answers...no games. They were able to get the car I wanted and I got a great deal on it. Everything went very smoothly, More

No pressure to buy, very helpful and had a lot of info. Very busy day, recommend not going on a Saturday afternoon Very busy day, recommend not going on a Saturday afternoon More

I recently had a fantastic car buying experience at Weston Kia. Keith was friendly, knowledgeable, and highly stylish. He helped me find the perfect vehicle for my needs and made the entire process smo Weston Kia. Keith was friendly, knowledgeable, and highly stylish. He helped me find the perfect vehicle for my needs and made the entire process smooth. The process was straightforward and easy. This is the BEST experience I have ever had purchasing a vehicle. I highly recommend Weston Kia to anyone in search of a new car--ask for Keith Stokoe. More