Westlie Ford

Car Repair Jennifer was very helpful in getting my car repaired in two working days even though she had to order parts. My car is working perfectly now. Thank yo Jennifer was very helpful in getting my car repaired in two working days even though she had to order parts. My car is working perfectly now. Thank you Jennifer. More

Very Satisfied We found the vehicle on-line and then went in on a Sunday and were able to purchase the vehicle on that day. Thank you We found the vehicle on-line and then went in on a Sunday and were able to purchase the vehicle on that day. Thank you More

Friendly, helpful service Excellent customer service - friendly staff willing to go the extra mile to provide service excellence. Would most definitely recommend this dealersh Excellent customer service - friendly staff willing to go the extra mile to provide service excellence. Would most definitely recommend this dealership for anyone looking for excellent service and caring staff. More

Service New tires installed, balanced, front end alignment. All work was completed in a timely manner to my satisfaction and to the satisfaction of everyone w New tires installed, balanced, front end alignment. All work was completed in a timely manner to my satisfaction and to the satisfaction of everyone who knows me. More

Excellent 🚘 care Excellent service from start to finish. Helpful and courteous-did all that was asked. Always satisfied with their expertise-happy to recommend this d Excellent service from start to finish. Helpful and courteous-did all that was asked. Always satisfied with their expertise-happy to recommend this dealership to all my friends. More

30k service apponitment Met expectations. Service was timely and completed on schedule. No problems encountered. Was given a courtesy ride home so I didn't have to wait al Met expectations. Service was timely and completed on schedule. No problems encountered. Was given a courtesy ride home so I didn't have to wait all day at the dealership for work to be completed. More

Special Order Jerry ordered the exact Mustang GT I wanted with only options I wanted to have and nothing extra when he could not find what I was looking for within Jerry ordered the exact Mustang GT I wanted with only options I wanted to have and nothing extra when he could not find what I was looking for within the dealer network. Jerry was very easy to work with and kept me constantly updated from the time the order was placed, through production and up until the vehicle arrived. Pricing was fair and upfront. The paperwork part was mostly taken care of when I arrived and there were no surprises at all. Very happy with the car and how I was treated by Jerry and his team. More

Marie is awesome to work with. She goes the extra mile Marie is awesome and goes the extra mile for her customers. Westlie Ford provides good old fashion service at a good price. We will be back Marie is awesome and goes the extra mile for her customers. Westlie Ford provides good old fashion service at a good price. We will be back More

Excellent Car Buying Experience I purchased a ford transit van with a great deal from Westlie Ford for my church. It was an excellent car buying experience. Jerry, the sales manager I purchased a ford transit van with a great deal from Westlie Ford for my church. It was an excellent car buying experience. Jerry, the sales manager was very helpful from start to finish and everything was easy and straightforward. I definitely recommend Westlie Ford! More

Customer Service After the Sale is Nonexistent When I bought my car, of course I was excited and gave great reviews however service after the sale is nonexistent. I purchased a brand new Explorer t When I bought my car, of course I was excited and gave great reviews however service after the sale is nonexistent. I purchased a brand new Explorer that had to be brought up from California. On the way the windshield was broken. According to Ford the trim on each side are not made to be re-attached and after one flew off and the other was loose I learned that Weslie Ford doesn't do their own servicing on windshields. Tthe person who did should have replaced those trim pieces. I inquired about getting them replaced and was passed to different people in the service department who passed me on to my salesperson, Keith Baese. I have been trying to get answers for 3 months but he won't tell me who did the work and he won't make any calls to the person who did change the windshield. His excuse is that he hasn't seen "the glass guy in 6 weeks." I'm tired of having duct tape on my new car and wind whistling through the sides. I cannot recommend this company to anyone. I bought a brand new car but I now realize any warranty is only as good as the dealership and the salesperson. More