Westgate Kia of Wake Forest - Service Center

Outstanding Service Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my car serviced. More

Lease and Service I first leased a 2014 KIA Soul and was offered a 2016 two years later by Norman White, and the sales person was Dawn Stanezak, which I am still drivin I first leased a 2014 KIA Soul and was offered a 2016 two years later by Norman White, and the sales person was Dawn Stanezak, which I am still driving. The sales and service staff have always treated me well. I'm usually greeted by Gonzalo Tomas, who is always very nice and helpful. Deanna is always nice and helpful. While I'm not good at remembering names, I always recognize their smiling faces and know they are there to help me. I expect I will happily drive a Kia from the Wake Forest Westgate Kia location for the remainder of my life. More

Thank you, Deana! Deana always takes great care of me and my cars. I can send my 20-year old there - alone - with complete confidence that only the necessary work will Deana always takes great care of me and my cars. I can send my 20-year old there - alone - with complete confidence that only the necessary work will be done. I’m so thankful to trust the dealership! More

Quick and courteous service Always prompt and courteous service. Wish you still offered your 4 oil change deal though. Waiting room is clean and technicians never try to push y Always prompt and courteous service. Wish you still offered your 4 oil change deal though. Waiting room is clean and technicians never try to push you for unwanted service. More

Gonzalas always professional and courteous! Warranty issue. My transmission was slipping and Gonzalas reisurred me there was nothing wrong with my vehicle. He gave me peace of mind knowing I w Warranty issue. My transmission was slipping and Gonzalas reisurred me there was nothing wrong with my vehicle. He gave me peace of mind knowing I would not get stranded at night. Thank you! More

Excellent service tech Deana was awesome. Very accommodating in a family emergency situation. She was ver empathic to our immediate needs and made it happen within a timel Deana was awesome. Very accommodating in a family emergency situation. She was ver empathic to our immediate needs and made it happen within a timely manner. More

Oil change and review Was met by friendly staff. Didnt wait very long for car to be ready. AJ showed me results and took me to check out. Also met me at door when i left Was met by friendly staff. Didnt wait very long for car to be ready. AJ showed me results and took me to check out. Also met me at door when i left More

2012 Kia Oil Change and Cabin Filter Just went in for an oil change and a cabin filter. The techs are always courteous. I usually go to Deanna but this time I had Gonzales. The service is Just went in for an oil change and a cabin filter. The techs are always courteous. I usually go to Deanna but this time I had Gonzales. The service is consistent no matter which person helps you. I like the fact that they go over what service needs to be done. All in all I'm a satisfied customer! More

These folks were awesome! The folks at the Kia place did a great job on ordering the part that was needed and letting me know as soon as it came in and made quick appointment. The folks at the Kia place did a great job on ordering the part that was needed and letting me know as soon as it came in and made quick appointment. Service appointment did not take long at all great job!!! More

as is no bs i have had a good exp with kia...your service mgr thomas creates a friendly work space smiles and makes my time easier very pleasant i have had a good exp with kia...your service mgr thomas creates a friendly work space smiles and makes my time easier very pleasant More