Westgate Kia of Wake Forest

Best Customer Service for a Car Dealership I have been using this dealership for years. The name has changed but the wonderful employees haven't. Every time I go in I am treated with helpfulnes I have been using this dealership for years. The name has changed but the wonderful employees haven't. Every time I go in I am treated with helpfulness and knowledge. All my questions are answered and I'm never made to feel like they are unimportant questions. They have helped me with my Key Fob and so many other "little" issues, like ... changing the settings on how my doors lock. It doesn't seem to matter who I deal with here, just top notch service every time. A special shout out to Deana, Brandy, Al and Gonzalo. And a special acknowledgement to Deana who has gone above and beyond especially when I've called to ask a couple of questions over the phone. I really appreciate the service I get here and highly recommend this dealership. My 2015 Soul is in perfect condition thanks to all of you. More

Love the customer service and the car!! Got a great deal, great customer service and a great car, love all the things the Sportgage offers and easy to understand and follow! Peter and josh w Got a great deal, great customer service and a great car, love all the things the Sportgage offers and easy to understand and follow! Peter and josh were great !! More

Best dealership hands down! From start to finish I was treated as a valued customer! The whole staff worked as a team to make sure I got what I wanted. My salesperson Roberto was From start to finish I was treated as a valued customer! The whole staff worked as a team to make sure I got what I wanted. My salesperson Roberto was the sweetest man and made sure he explained everything to me about my vehicle. Even down to his sales manager who went over and beyond to help me. I would definitely recommend this dealership to anyone. I drove a hour and fifteen minutes to purchase my vehicle and will definitely do it again! More

Bought two Kia Optimas We went to Westgate because we had purchased at least 7 vehicles over the years when it was another dealership and found that the same level of servic We went to Westgate because we had purchased at least 7 vehicles over the years when it was another dealership and found that the same level of service and care carried over to Westgate. We had a fantastic buying experience and my wife and I are both happy with our Kia Optimas. Even staff that we were not working with were eager to help with any questions. More

Great service and pricr Everyone was helpful and listen to my concerns and price that I figured on internet highly recommend dealership the staff was experience and friendly Everyone was helpful and listen to my concerns and price that I figured on internet highly recommend dealership the staff was experience and friendly great place More

Low pressure and reasonable prices We learned about Westgate after putting in a request through Truecar looking for reasonable prices on a 2019 Kia Soul. They had the most competitive p We learned about Westgate after putting in a request through Truecar looking for reasonable prices on a 2019 Kia Soul. They had the most competitive prices because they did not add unnecessary dealer add-ons to the car and honored the Truecar negotiated price. More

My 2019 Kia Soul buying experience Absolutely the best car buying experience I’ve had! Great customer service and support would recommend anyone and everyone go here! Such compassion an Absolutely the best car buying experience I’ve had! Great customer service and support would recommend anyone and everyone go here! Such compassion and knowledge from the salesman and they made sure I was completely satisfied upon entering and leaving. They put me in the exact car that I wanted and made sure they went above and beyond. More

Frauds This place may say westgate Kia but it is still Chris Leith. If I would have known this I would have never went back to them. Same managers and work This place may say westgate Kia but it is still Chris Leith. If I would have known this I would have never went back to them. Same managers and workers. They are frauds. 3 Years ago after leasing my soul there I went back 2 months after to lease another for my wife and they tried to scam. I went to another dealer to get my car serviced after. Now 3 years later my lease was up and Being they changed the name I figured I would go back cause they seemed to have been bought over and my lease was up. I was wrong. They kept me and my wife and 4 month old there for 2 hours. We just wanted a buyout quote on my lease or a price on a new lease. They tried giving us numbers without even running credit. Then they where going to give us a 2018 Kia Soul that was all chipped up and scratched and had 430 miles on it. When question about the chips and scratches the sale person just laughed at us. They tried to get us to sign papers without even giving us prices on either the lease buyout or the new lease. I already signed the form to allow them to run my credit. When I question the sales person on what he was giving me to sign he said it was more papers to run credit. I told him it wasn't and he got all uncomfortable and jumped up and walked away and for over 20 minutes he hung out at the counter with other workers like it was coffee time for them. After 2 hours which we shouldn't have even stayed that long we walked out. Still they never gave us a price on either car and we definitely where not taking a car with chips and scratches. The next day we went to Fred Anderson Kia and leased a brand new black Kia Soul. No chips or scratches and got more options for the price we wanted. They made our experience so pleasant. They ran credit and within 20 min we agreed on a car and a price. No more than 2 hours we where driving home in our new car. Beware of Westgate Kia. They are frauds and will try and scam you in every way. Don't waste your time. They treat you like you are stupid and trash. Will never step foot in this dealership again! More

Kia Optima My salesperson Zac was great. He listened to my needs and expectations and didn’t try to push me into another direction. I appreciated that. I knew wh My salesperson Zac was great. He listened to my needs and expectations and didn’t try to push me into another direction. I appreciated that. I knew what I wanted and didn’t need anyone to try and change my mind. Thanks Zac. More

Great sales people! Clay Martin was extremely professional, knowledgeable and helpful. I would definitely recommend this dealership and salesperson to all of my friends a Clay Martin was extremely professional, knowledgeable and helpful. I would definitely recommend this dealership and salesperson to all of my friends and family. Thank you. More