Westgate Kia of Wake Forest

Work performed as stated.. Friendly staff...greeted me immediately. Was told car would ready in 2 hours and they delivered. Love the shuttle guy Bill...he was friendly and pers Friendly staff...greeted me immediately. Was told car would ready in 2 hours and they delivered. Love the shuttle guy Bill...he was friendly and personable. More

Good personal care Staff took care of my car service needs in a timely manner in a very professional and caring way. Deana especially, she let me know what was going on Staff took care of my car service needs in a timely manner in a very professional and caring way. Deana especially, she let me know what was going on with my car and what was needed, made sure I knew they could take fix what was wrong and the cost before proceeding. More

No Appt. Recall Part taken care right away No appointment. I just pulled up service person came out to greet me. Reviewed my recall paper and had my car out within one hour! Polite and very ef No appointment. I just pulled up service person came out to greet me. Reviewed my recall paper and had my car out within one hour! Polite and very efficient ! More

Listened to me Everyone I dealt with was courteous. I would give a shout out to Billy for making sure I got in the right car at the right price. Everyone I dealt with was courteous. I would give a shout out to Billy for making sure I got in the right car at the right price. More

Outstanding Service Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my car serviced. More

Lease and Service I first leased a 2014 KIA Soul and was offered a 2016 two years later by Norman White, and the sales person was Dawn Stanezak, which I am still drivin I first leased a 2014 KIA Soul and was offered a 2016 two years later by Norman White, and the sales person was Dawn Stanezak, which I am still driving. The sales and service staff have always treated me well. I'm usually greeted by Gonzalo Tomas, who is always very nice and helpful. Deanna is always nice and helpful. While I'm not good at remembering names, I always recognize their smiling faces and know they are there to help me. I expect I will happily drive a Kia from the Wake Forest Westgate Kia location for the remainder of my life. More

Thank you, Deana! Deana always takes great care of me and my cars. I can send my 20-year old there - alone - with complete confidence that only the necessary work will Deana always takes great care of me and my cars. I can send my 20-year old there - alone - with complete confidence that only the necessary work will be done. I’m so thankful to trust the dealership! More

Quick and courteous service Always prompt and courteous service. Wish you still offered your 4 oil change deal though. Waiting room is clean and technicians never try to push y Always prompt and courteous service. Wish you still offered your 4 oil change deal though. Waiting room is clean and technicians never try to push you for unwanted service. More

Gonzalas always professional and courteous! Warranty issue. My transmission was slipping and Gonzalas reisurred me there was nothing wrong with my vehicle. He gave me peace of mind knowing I w Warranty issue. My transmission was slipping and Gonzalas reisurred me there was nothing wrong with my vehicle. He gave me peace of mind knowing I would not get stranded at night. Thank you! More

Excellent service tech Deana was awesome. Very accommodating in a family emergency situation. She was ver empathic to our immediate needs and made it happen within a timel Deana was awesome. Very accommodating in a family emergency situation. She was ver empathic to our immediate needs and made it happen within a timely manner. More