Westgate Kia of Wake Forest

Unprofessional Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan well a few days later I scheduled an appointment and went in and sat for two hours and they tell me they can’t fix it Bc of a black plastic piece under my car needs to be fixed first... dk why they didn’t tell me this to begin with alot of wasting time!! More

I was very please I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased More

Happy with the car, slightly disappointed with the deal Billy did a great job with sale and highly recommend coming in to see him! I went in after communicating with online sales manager and knew what car Billy did a great job with sale and highly recommend coming in to see him! I went in after communicating with online sales manager and knew what car I wanted. I was advised to make my best deal. The online sales manager had provided a $500 coupon to put on top of any deal I made, no questions asked. That is exactly what I did and when they revised the deal they only gave $300 off as it was stated I was already getting an exceptional deal and that could cause salesman and sales manager to get in trouble. I did not set the rules of engagement and felt I was a bit misled. I agreed to take the deal because I wanted the vehicle and had told my daughter already I was purchasing. I also had to make all of the insurance arrangements with my insurance company to make sure the car was insured. I have bought numerous cars and that was the 1st time I had to make those arrangements on my own. More

Very helpful and fair Zac at Westgate KIA was very helpful and provided a very fair deal for my purchase. I would highly recommend Westgate KIA over the other area dealers Zac at Westgate KIA was very helpful and provided a very fair deal for my purchase. I would highly recommend Westgate KIA over the other area dealerships. More

Great service Love the service dept, particularly the professionalism of Gonzalo! He is always quick to greet me, asses my needs, and gets the work done right and h Love the service dept, particularly the professionalism of Gonzalo! He is always quick to greet me, asses my needs, and gets the work done right and has me on my way in no time. Very appreciative of the level of service from him and the team! More

Great Experience, Low Pressure Great buying experience without any high pressure sales tactic. I recommend anyone shopping for a car in the Wake Forest area to check here furst Great buying experience without any high pressure sales tactic. I recommend anyone shopping for a car in the Wake Forest area to check here furst More

State of the art customer service I was able to get exactly what I want, the staff was very helpful and friendly!!! I'd recommend anyone to come get their next car from there!!!! I was able to get exactly what I want, the staff was very helpful and friendly!!! I'd recommend anyone to come get their next car from there!!!! More

Kind of Whatever -Watched service associates have a conversation for 10 minutes when I could see that the car was ready. -Set an appointment for just an oil change - -Watched service associates have a conversation for 10 minutes when I could see that the car was ready. -Set an appointment for just an oil change - another customer came in after had small repairs done and left before car was ready -used to receive a summary on how everything was looking with the car ( ex: tire tread %, filter report) and didn't this time Guess the new ownership doesn't emphasize providing quality service. More

New car buyer I would highly recommend anyone looking for a new to car to come to Westgate Kia! They were amazing, very friendly, family like environment. They made I would highly recommend anyone looking for a new to car to come to Westgate Kia! They were amazing, very friendly, family like environment. They made buying a car extremely easy, almost too easy—haha. Anyway, the whole experience was top notch. Zac, my salesmen, answered every question that I had. He went above and beyond and delivered on the things he said. He made buying the car experience that much more enjoyable. My overall experience with Westgate and Zac was perfect! More

Happy with my purchase I like this dealership because staff are not too pushy on site, give room to make decision, willing to answer any questions, and retain honesty. There I like this dealership because staff are not too pushy on site, give room to make decision, willing to answer any questions, and retain honesty. There are varieties of inventory. Price is quite fair as they state. I didn’t have a good experience with a dealership who pushed sales by giving false promise in writing and changed their words when I went back there. Although I understand dealership needs to make a business, buying car is a big decision for consumer. I was very glad that I didn’t give that dealership the business. I’ll tell people in my circle not to go there. Also it is interesting that each location offers something different in term of package. For example, one location charges a few hundred dollars for oil change. This location offers lifetime oil change free of charge as long as you meet the requirements. Do your research!! After sale service at this place is pretty good as well. I’ll consider this location next time I buy Kia car. Lastly I’d recommend the website to be more current in term of promotion or conditions. More