Westgate Kia of Wake Forest

Good experience, would definitely recommend. We received great communication, it was a good experience and we got the car we wanted at the price we asked. Definitely recommend Billy and WestGate We received great communication, it was a good experience and we got the car we wanted at the price we asked. Definitely recommend Billy and WestGate Kia in Wake Forest. More

Unusual Bad Service I made an appointment specifically to get my inspection done. My oil change wasn't due for 1000 miles but I spoke with Deana and said while I was her I made an appointment specifically to get my inspection done. My oil change wasn't due for 1000 miles but I spoke with Deana and said while I was here I would just go ahead and get it done. She came back a short time later and said they had found a couple of things needing repair that would take 3 hours and be $400. I told her not today I just needed the inspection and I would make an appointment later for those other things. After 1 hour she came back to say I was ready to go but I found out the inspection wasn't even done and felt like she was more excited to find other things wrong with my car than to take care of what I wanted taken care of that day. So I had to wait another hour to get the inspection done which is all I really needed done that day to begin with. It was very disappointing and I wasted 2 hours of my day for an inspection and oil change. Thank goodness this is unusual service for me here, I have been a customer since 2011 and hope things haven't changed. After I give it another try I will decide then if I would recommend coming there but for now I will just go off past service which has always been very dependable. More

Easy Oil Change I made a same-day appointment which was easily and professionally taken care of by the staff. They were friendly and got the job done by lunch time as I made a same-day appointment which was easily and professionally taken care of by the staff. They were friendly and got the job done by lunch time as I requested. More

Great Service As usual, my most recent with Westgate (formerly Christ Leith KIA) was excellent. Deana and Brandy were very efficient. The ladies who "man" the phone As usual, my most recent with Westgate (formerly Christ Leith KIA) was excellent. Deana and Brandy were very efficient. The ladies who "man" the phones are always helpful. More

Sorento purchase I received helpful and informative service from Tashauna who greeted me promptly and provided great information about the vehicle that ultimately dete I received helpful and informative service from Tashauna who greeted me promptly and provided great information about the vehicle that ultimately determined which vehicle to select. Zach was helpful in getting my purchased completed in a timely manner. More

Brandy is great with helping customers. Brandy in the service department is great. This is the first time in awhile that I didn't feel like I was ripped off. She doesn't pull the underhande Brandy in the service department is great. This is the first time in awhile that I didn't feel like I was ripped off. She doesn't pull the underhanded sales crap of getting you to make unnecessary purchases. More

Billy, the salesman, was so helpful! I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. More

Not very happy Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place b Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place because they can’t diagnose it. And on top of that I had to pay a diagnostic fee that NoONE mentioned. Dena was not very helpful but the tech was nice juT didn’t know much. Very unsatisfactory More

New sale . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses int . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses internet inventory for the lot. More