Westgate Kia of Wake Forest

Easy Oil Change I made a same-day appointment which was easily and professionally taken care of by the staff. They were friendly and got the job done by lunch time as I made a same-day appointment which was easily and professionally taken care of by the staff. They were friendly and got the job done by lunch time as I requested. More

Great Service As usual, my most recent with Westgate (formerly Christ Leith KIA) was excellent. Deana and Brandy were very efficient. The ladies who "man" the phone As usual, my most recent with Westgate (formerly Christ Leith KIA) was excellent. Deana and Brandy were very efficient. The ladies who "man" the phones are always helpful. More

Sorento purchase I received helpful and informative service from Tashauna who greeted me promptly and provided great information about the vehicle that ultimately dete I received helpful and informative service from Tashauna who greeted me promptly and provided great information about the vehicle that ultimately determined which vehicle to select. Zach was helpful in getting my purchased completed in a timely manner. More

Billy, the salesman, was so helpful! I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. More

Brandy is great with helping customers. Brandy in the service department is great. This is the first time in awhile that I didn't feel like I was ripped off. She doesn't pull the underhande Brandy in the service department is great. This is the first time in awhile that I didn't feel like I was ripped off. She doesn't pull the underhanded sales crap of getting you to make unnecessary purchases. More

New sale . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses int . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses internet inventory for the lot. More

Not very happy Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place b Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place because they can’t diagnose it. And on top of that I had to pay a diagnostic fee that NoONE mentioned. Dena was not very helpful but the tech was nice juT didn’t know much. Very unsatisfactory More

I was very please I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased More

Unprofessional Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan well a few days later I scheduled an appointment and went in and sat for two hours and they tell me they can’t fix it Bc of a black plastic piece under my car needs to be fixed first... dk why they didn’t tell me this to begin with alot of wasting time!! More