Westgate Kia of Wake Forest

Wicked! This dealership did an amazing job helping me find the perfect car for me! Kia was definitely the best choice. Taylor was outstanding, he helped me ge This dealership did an amazing job helping me find the perfect car for me! Kia was definitely the best choice. Taylor was outstanding, he helped me get answers to all of my questions. He made the car buying experience very easy! would recommend him to anyone looking at new or used cars at westgate Kia. More

Great Customer Service Salesman Billy was very attentive with follow through and communication :) Sales MGR Nolan or Norman (8/3 @ 7p) was very personable as was the Finance Salesman Billy was very attentive with follow through and communication :) Sales MGR Nolan or Norman (8/3 @ 7p) was very personable as was the Finance person filling in from the Dodge Dealership !!! More

2019 Kia Sportage purchase This is my third vehicle bought from this dealership and have received good service. The only distractor with this recent purchase was the amount of t This is my third vehicle bought from this dealership and have received good service. The only distractor with this recent purchase was the amount of time we spent waiting after we agreed on the sale. We came in with a clear title on our trade-in, our plates were transferred, proof of full insurance, bought the first vehicle we test drove and paid for the new vehicle in cash and it still took close to three hours to drive away with the new car. We were handed off to six different people before completing the deal. This process should not have been this time consuming for a cash sale. More

Great! We had a great experience buying a car here. It would have been nice if there were some newer systems in place to make the buying process a little mor We had a great experience buying a car here. It would have been nice if there were some newer systems in place to make the buying process a little more modern and swift, but the service was great and we are in love with both the car and the deal we got for it. More

Good overall experience. Kind of great price on a car overal My overall experience with the dealership was great. Derek from internet cells help me and did wonderful job keeping me informed and getting me a good My overall experience with the dealership was great. Derek from internet cells help me and did wonderful job keeping me informed and getting me a good price on a vehicle. I'm very happy with the vehicles I have. My only concern and problem is was I was quoted rate of 2. 9 on the financing on the phone and then the paperwork showed different higher rate and payment which I had not discussed with anyone. so I did go ahead and go with the payment and interest rate because I was in a need of a car and didn't have a lot of time to wait but I wasn't real happy about that other than that everything was great More

As Advertised Everyone I encountered was down to earth and not pushing me into anything. They took their time to explain things even though it was after closing tim Everyone I encountered was down to earth and not pushing me into anything. They took their time to explain things even though it was after closing time. I was given the advertised price from their website without problem. I even had additional discounts to the price. Overall it was a great experience. More

Excellent Customer Service Westgate Kia of Wake Forest was the only Kia dealership we wanted to work with. They were friendly and polite, personable, helpful, quick and offered Westgate Kia of Wake Forest was the only Kia dealership we wanted to work with. They were friendly and polite, personable, helpful, quick and offered us the best deals. I would definitely go through them again to buy another car and I would recommend them to anyone. More

Very welcome, understand They made me feel so welcome buying my first car, they worked with me & my budget, they were so friendly & made everything go so smooth & efficient. C They made me feel so welcome buying my first car, they worked with me & my budget, they were so friendly & made everything go so smooth & efficient. Can’t thank them enough for this experience! More

Good experience, would definitely recommend. We received great communication, it was a good experience and we got the car we wanted at the price we asked. Definitely recommend Billy and WestGate We received great communication, it was a good experience and we got the car we wanted at the price we asked. Definitely recommend Billy and WestGate Kia in Wake Forest. More

Unusual Bad Service I made an appointment specifically to get my inspection done. My oil change wasn't due for 1000 miles but I spoke with Deana and said while I was her I made an appointment specifically to get my inspection done. My oil change wasn't due for 1000 miles but I spoke with Deana and said while I was here I would just go ahead and get it done. She came back a short time later and said they had found a couple of things needing repair that would take 3 hours and be $400. I told her not today I just needed the inspection and I would make an appointment later for those other things. After 1 hour she came back to say I was ready to go but I found out the inspection wasn't even done and felt like she was more excited to find other things wrong with my car than to take care of what I wanted taken care of that day. So I had to wait another hour to get the inspection done which is all I really needed done that day to begin with. It was very disappointing and I wasted 2 hours of my day for an inspection and oil change. Thank goodness this is unusual service for me here, I have been a customer since 2011 and hope things haven't changed. After I give it another try I will decide then if I would recommend coming there but for now I will just go off past service which has always been very dependable. More