Westgate Dodge Ram of Wake Forest

“AWESOME STAFF”Making Dreams come True With the help of the awesome staff I was able to take possession of the vehicle of my dreams. Garland took the needed extra time to get me the best po With the help of the awesome staff I was able to take possession of the vehicle of my dreams. Garland took the needed extra time to get me the best possible interest rate for my financial needs to make my dream of owning a SRT8 into a reality. Professional and Friendly Staff with customer service a number one priority. Im a customer for life. More

Great Westgate was very helpful in finding just the right truck for me. I had very specific requirements and budget. They found what I was looking for, di Westgate was very helpful in finding just the right truck for me. I had very specific requirements and budget. They found what I was looking for, didn't quite meet my budget at first, but they did call me with additional incentives. More

Very helpful Very friendly and good to work with they helped me find the right TRUCK for me. They had. A lot trucks on the lot to look at Very friendly and good to work with they helped me find the right TRUCK for me. They had. A lot trucks on the lot to look at More

Car Buying Experience- Good I recently purchased a certified pre-owned Jeep from this dealership. James helped me and my father with the purchase. Overall I did feel that I got a I recently purchased a certified pre-owned Jeep from this dealership. James helped me and my father with the purchase. Overall I did feel that I got a fair price on the Jeep. The only complaints I have is that it took a lot longer time-wise than any other car purchase I've done. It also was a holiday, so Im not sure if that had anything to do with it. The manager Tim did buy us lunch while we were sitting waiting which was very kind. A few days after purchasing my car I found that a standard tool kit was missing. This is vital to be able to pop the top off the jeep. I called and asked about it and did not get a call back from James for a few days, so I called again today and he asked me to come by tomorrow and try to figure it out. So I guess we will see what happens. More

My experience with the salesman James was great. He knew exactly what we were looking for and had knowledge of the function of the vehicle. Garland the finance guy with the salesman James was great. He knew exactly what we were looking for and had knowledge of the function of the vehicle. Garland the finance guy explained everything in detail and was able to work with us within our budget. Don the WestGate Regional manager was extremely helpful and caring. More

Honest They didn’t waste my time, they provided what they promised. They worked with me on a wire transfer. They looked for the vehicle that we wanted that t They didn’t waste my time, they provided what they promised. They worked with me on a wire transfer. They looked for the vehicle that we wanted that the previous dealer told me they couldn’t find. More

Good experience and knowledgeable staff I walked in looking to purchase a ram truck. After reviewing my needs we worked it out that I was better suited for a lease. I walked in looking to purchase a ram truck. After reviewing my needs we worked it out that I was better suited for a lease. More

Long process but I was able to buy what I wanted I found the truck I wanted to buy in-line and drove to the dealer. I was there for about 1/2 hour before I was engaged by a sales person and I was not I found the truck I wanted to buy in-line and drove to the dealer. I was there for about 1/2 hour before I was engaged by a sales person and I was not able to find on the lot the vehicle I had found on-line. After a thorough seach the vehile was located. I bought the truck I wanted for a fairly negotitated price, and I ultimately love the truck I purchased, I was trading my 2014 RAM Big horn for a 2019 Laramie, so I am very loyal to the brand. the only frustrating part of the purchase was how long it took for everything, the whole process was nearly 9.5 hours. some of which was storm and utility connection releated but that was the last 1.5 hours. Mostly it was just alot of waiting, waiting and waiting. Westgate has a great program for business owners and a I am excited about the Westgate for Life progrm as well. I think the dealrship has a great inventory of vehicles and the capcity to provide great service, I jsut think there needs to be a better process for streamiling the purchases. More