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Westgate Dodge Ram of Wake Forest

Wake Forest, NC

1.8
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind. We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number. Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group. For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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10936 Star Road

Wake Forest, NC

27587

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Showing 242 reviews

October 16, 2018

Great Experience for first time buyer I just bought my very first vehicle a 2015 Jeep Grand Cherokee! I had the pleasure to be attended by James who was super friendly and easy going. He k More

by YADIRA889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

They were very accommodating and no pressure tactics from sa The sales, financial representative, service department and parts accommodationed all of my requests in a professional manner without rushing me into More

by SISSYBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hayes
October 16, 2018

Great Experience Westgate had just the car we were looking for, no pressure. John took great care of us. Great trade in value and great customer service. Smooth transa More

by the.jankuvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Burns
October 14, 2018

In and Out! I reluctantly went to the dealership as I did not want to spend my entire day off trying to get get a good deal. The entire process probably took 3 ho More

by sheyancey87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justino Roberto DeJesus-Sales person
October 14, 2018

Peter was very helpful. Got us where we needed to be on deal I'm not a big fan of the car buying process in general and I feel that it's stacked against the individual from the get-go but.... Peter was very hel More

by Notabigfanofcarbuyingprocess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh was hilarious, Peter Hershaft
October 11, 2018

Overcame Manufacture's delay There was a serious delay by the manufacturer in getting the dealership my truck (2019 RAM 1500) due to some custom options. None of the delay was th More

by JGAINES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2018

Great people! Great deals! My salesman James was amazing. He was very personable and fun. He had great knowledge of the fleet and helped me find exactly what I wanted. Mike made More

by BRENTCRYSTAL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland in finanace.
October 08, 2018

Wonderful car buying experience! Everyone in this store was super nice! Sales man, sales manager, finance manager, I have a great experience & will be sending other clientele to the w More

by CAMILLEPARRISH437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Schuyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theatric
October 07, 2018

Taylor Smart was great Went in looking for a used truck. Test drove several vehicles and pleased with Taylor Smarts patience and professional demeanor. Ended up buying one More

by sjbertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Smart
October 06, 2018

Very pleased with the salesperson and entire staff. Adrien was very informative on the vehicle in addition to all of the options available regarding incentives and rebates. When describing what the exa More

by CBCANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Wilkerson
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