Back

Westgate Dodge Ram of Wake Forest

Wake Forest, NC

1.7
237 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind. We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number. Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group. For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
Contact Dealership

10936 Star Road

Wake Forest, NC

27587

Directions

By Type

Showing 237 reviews

May 04, 2019

Great experience Westgate has a very honest and trustworthy staff. They were very detailed with the whole process and were very competitive with my trade. I would de More

by Dwjr75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Floreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019

AC work My ac had a very small leak. Westgate provided me with a loaner vehicle until they found the problem and fixed it. Morgan and Adam were great to work More

by jrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Belton, Adam Nanni
April 29, 2019

Warranty work air conditioning Willie was very friendly and helpful kept us informed of what was going on we were a little disappointed they couldn’t get us in faster seeing we were More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
March 28, 2019

Great Service & Fast When my brand new Ram 1500 failed to engage drive 5 times with less 360 miles on the truck I called Megan King and she scheduled an appointment 2,hour More

by RamSport19!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan King and Brian
Mar 29, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thank you for sharing your five-star experience with us! We're happy to hear Megan and the rest of our team were able to get you back on the road in record time! We hope to see you again in the future.

February 08, 2019

Service No complaints fair service decent price fast as possible service parts were available great job on alignment and tire replacement and state inspection More

by Aviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will McCaffity
Feb 08, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thank you for the positive review and rating! We are happy to know that your service experience with us went well and we apprecaite you recommending us! We hope that you will continue to visit us in the near future!

January 30, 2019

Wonderful experience all the way around!! Drove two hrs for a “guaranteed” internet price! There was still room to negotiate too! We felt more in control! Nothing but good things to say about More

by Bengela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the finance guys name, but he was great too!!!
Jan 31, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again

January 27, 2019

Out Of State I’m sure this dealership is good if you are buying locally, but terrible if buying from out if state. It has been almost a month since i purchased my More

by Whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Westgate Dodge Ram of Wake Forest responded

Hello, I'm disappointed to learn that your experience hasn't been completely satisfactory. I would like to discuss your situation regarding the registration. Please give me a call at your earliest convenience. Best regards, Tim Grissom Sales Manager 919-570-5000

January 17, 2019

Buying a new car I gave this dealership a 5 star rating. My husband and I are very happy with our purchase. We are from Fort Plain, New York. Michael Roberts was a g More

by SBow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland, the finance guy.
Jan 19, 2019 -

Westgate Dodge Ram of Wake Forest responded

Hi there, thank you so much for taking the time to share your great feedback with Michael! It was a pleasure working with you both. Congratulations on your new vehicle! We appreciate your business and hope to see you again in the future!

January 07, 2019

New car buyer Looking for a new Challenger, Westgate Dodge had a large inventory of several different versions of the Challenger on the lot. Was able to find the t More

by New Scat Pack owner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thanks for the positive feedback! We are happy to know that your experience with us went well and that you enjoyed our large inventory. It is great that Jim was friendly and knowledgeable during your visit and that you would recommend us. We are delighted to have you a part of the Westgate Dodge Ram of Wake Forest family and we look forward to you and your family's visits.

January 03, 2019

Some nice salespeople, some terrible I work in a seperate type of sales and I’m not a low baller (and was going to take asking price because a trusted friend who works here told me they’r More

by cj’sContracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian Wilkerson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Second day guy was unknown. He didn’t even give me his card!
Jan 03, 2019 -

Westgate Dodge Ram of Wake Forest responded

Hello, I would like to extend my personal regrets regarding your frustration with our Sales Department and would appreciate the opportunity to discuss this with you further. If you would like, please feel free to reach out to me at your own convenience so that I may address your concerns. Best, Tim Grissom Sales Manager 919-570-5000

...
4
...