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Westgate Dodge Ram of Wake Forest

Wake Forest, NC

1.8
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind. We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number. Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group. For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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10936 Star Road

Wake Forest, NC

27587

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Showing 242 reviews

November 01, 2019

Westgate dodge has the best people to deal with, my salesperson ( Jack ) with the best, they stayed open late that night for me to arrive, being that I was traveling from Wilmington, all the peopl More

by The best
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2019

Taking delivery of new vehicle Approximately 3 weeks ago, I accepted delivery of car that I ordered to replace a car that had been totaled back in May of this year. To my surprise, More

by Charlie001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunter (Finance Lead)
June 13, 2019

Awesome service Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck b More

by Breto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Tommy Graves Jr. Was great Because I had a awesome experienc Awesome experience and a great deal of honesty from the sales manager Tommy Graves Jr.I think he is a professional and a very caring person to unders More

by Edrosa6168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Graves Jr.
May 14, 2019

Amazing 5 Stars My salesperson was very knowledgeable, easy going, and down to earth. The whole process was smooth as warm milk. They were very efficient and upfront. More

by Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
May 04, 2019

Great experience Westgate has a very honest and trustworthy staff. They were very detailed with the whole process and were very competitive with my trade. I would de More

by Dwjr75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Floreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019

AC work My ac had a very small leak. Westgate provided me with a loaner vehicle until they found the problem and fixed it. Morgan and Adam were great to work More

by jrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Belton, Adam Nanni
April 29, 2019

Warranty work air conditioning Willie was very friendly and helpful kept us informed of what was going on we were a little disappointed they couldn’t get us in faster seeing we were More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
March 28, 2019

Great Service & Fast When my brand new Ram 1500 failed to engage drive 5 times with less 360 miles on the truck I called Megan King and she scheduled an appointment 2,hour More

by RamSport19!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan King and Brian
Mar 29, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thank you for sharing your five-star experience with us! We're happy to hear Megan and the rest of our team were able to get you back on the road in record time! We hope to see you again in the future.

February 08, 2019

Service No complaints fair service decent price fast as possible service parts were available great job on alignment and tire replacement and state inspection More

by Aviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will McCaffity
Feb 08, 2019 -

Westgate Dodge Ram of Wake Forest responded

Thank you for the positive review and rating! We are happy to know that your service experience with us went well and we apprecaite you recommending us! We hope that you will continue to visit us in the near future!

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