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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
July 10, 2018
Great Experience Brian & Tim made the experience go smoothly and we’re helpful through the whole process. We traded our Dodge Durango citadel for a Durango srt Brian & Tim made the experience go smoothly and we’re helpful through the whole process. We traded our Dodge Durango citadel for a Durango srt More
by Andrew1985
July 09, 2018
Deal of the day My experience was wonderful. I drove on the lot and continue to look around at some trucks. Brian the salesman was courteous and professional at all t My experience was wonderful. I drove on the lot and continue to look around at some trucks. Brian the salesman was courteous and professional at all times. I will recommended Westgate to my family and friends More
by AHAYWOOD110
Verified CustomerEmployees Worked With
Brian King
July 09, 2018
Great Experience Have nothing but great things to say about this dealership and staff. Paul Hayes is by far the best salesman I’ve ever had when it came to my car buyi Have nothing but great things to say about this dealership and staff. Paul Hayes is by far the best salesman I’ve ever had when it came to my car buying experience. Would highly recommend Paul Hayes and the entire Westgate Dodge team to anyone. More
by PAUL.GIROUARD78
Employees Worked With
Paul Hayes
July 07, 2018
Great Experience Selling My Used Car I bought a new car recently and did not trade in my old car. I took my old car to CarMax, AuctionDirect, and another place in Raleigh for appraisals I bought a new car recently and did not trade in my old car. I took my old car to CarMax, AuctionDirect, and another place in Raleigh for appraisals and offers before driving up Capital Blvd and stopping in at Westgate. Upon walking in the front door, Sales Manager Tim Grissom immediately and graciously greeted me, a very nice employee assisted with the appraisal, and they asked me what price I would like for my car. I told them a price that I felt was very realistic and not inflated at all on my part. 'Even so, I was kind of expecting them to come back with a lower offer of some amount. I was so pleasantly surprised when, after the appraisal, Tim said, "We can pay you the price you would like for your car!" Their "can-do," positive approach is so refreshing. I highly recommend this dealership either to buy a new car or to sell your old one. More
by Martha
Employees Worked With
July 05, 2018
Worlds best dealership What a great dealership,Mr. Battle is an awesome salesman,no double talk very honest and has mastered his craft..He was very knowledgeable on the vehi What a great dealership,Mr. Battle is an awesome salesman,no double talk very honest and has mastered his craft..He was very knowledgeable on the vehicle I purchased and answered all of my questions and made my delivery a pleasant experience. The manager Tim was also up to par. More
by MAYORMAC811
Employees Worked With
July 04, 2018
New Vehicles in Record Time Glen was outstanding to work with. We have two new company vehicles in record time. Glen even delivered them to our door. He made every step of the pr Glen was outstanding to work with. We have two new company vehicles in record time. Glen even delivered them to our door. He made every step of the process easy. More
by DAWNN0
Employees Worked With
Glen Mulder
July 03, 2018
Julian helped me get to the car i really wanted. Julian approached me while I was browsing looking for a new car. Often times being a heavily tattooed person I get brushed off or not taken seriously. Julian approached me while I was browsing looking for a new car. Often times being a heavily tattooed person I get brushed off or not taken seriously. So for me, when a saleman approaches me and extends the same respect as anyone else it helps me want to do business with them. He asked me questions feeling out exactly what I was looking for and we selected a car meeting my criteria. I will be sending people his way. More
by BenIsAVillain
Employees Worked With
Julian Simmons
July 01, 2018
Professionals!! I had a great day purchasing a new Dodge Charger. Lou and Tim did a very professional job. I appreciated them working with me negotiating a good price I had a great day purchasing a new Dodge Charger. Lou and Tim did a very professional job. I appreciated them working with me negotiating a good price that I could live with for my trade-in. The new Dodge Charger RT 392 Scat Pack I drove off the lot is a dream car and I consider myself privileged to own it. I have been buying cars from the dealership since 2002. I would recommend them to anyone looking to purchase a new or used vehicle. I also want to mention Adam in the service department. He is a very nice and extremely professional employee. More
by THOMASCIOTTI
June 30, 2018
Quick and easy The salesmen were very polite and understood my wants. They have great service. Would recommend to anyone. And would use them over and over again. The salesmen were very polite and understood my wants. They have great service. Would recommend to anyone. And would use them over and over again. More
by Truckmaster73
Employees Worked With
Julian Simmons
June 27, 2018
GREAT! Helpful and Friendly Westgate Dodge is excellent! I love how the process and different options were explained to me. The salesman was great as well. I also like the cer Westgate Dodge is excellent! I love how the process and different options were explained to me. The salesman was great as well. I also like the certified pre-owned policy Westgate have as well. More
by AMANDA.MCDOWELL
Employees Worked With
