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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
July 18, 2018
Jeep Grand Cherokee Purchase Totally love my new Jeep. Knew i was set on getting this car when we got there. But after getting to talk with the salesman James he was a pretty gre Totally love my new Jeep. Knew i was set on getting this car when we got there. But after getting to talk with the salesman James he was a pretty great guy and had us sold! But altogether the salespeople need to work on greeting people instead of us having to ask for help. Love my Jeep though!!!! More
by CHOPLINALLIE34
Verified CustomerEmployees Worked With
July 17, 2018
Stress-free purchase experience My experience with the purchase of my vehicle was excellent, considering the fact that I totaled my previous one. Everyone I dealt with from Derek to My experience with the purchase of my vehicle was excellent, considering the fact that I totaled my previous one. Everyone I dealt with from Derek to James to Garland was absolutely pleasant and willing to assist me. All I can say is Thank You for the wonderful service. More
by GRACE 213J
July 15, 2018
Brian was great to work with Very easy experience. The vehicle I was interested in had not hit the lot yet and was still in clean up from being traded in. Brian got me the informa Very easy experience. The vehicle I was interested in had not hit the lot yet and was still in clean up from being traded in. Brian got me the information I wanted on the truck and let me know he would have it ready the following morning for a test drive. He sent me a message the next morning that it was ready so I headed out there. Early on a Saturday morning we took a drive, and I decided it was my truck. After a little negotiation we agreed on numbers concerning my trade and I was on my way! Overall a great experience once I got to the dealer. I will say that emails and phone calls went unanswered on my original inquiries on ththe truck. More
by Chambers
Employees Worked With
Brian King
July 15, 2018
Awesome Finance Manager Very picky, and Garland handled it well. He earned his money on this deal, and worked very hard to get it done. Nice sales advisor. Very picky, and Garland handled it well. He earned his money on this deal, and worked very hard to get it done. Nice sales advisor. More
by JERRY.KELLY35
July 14, 2018
My experience Straight forward and a over all nice guy. The fastest car buying deal that I have done at a dealership. Gave me time to get out and enjoy the car. Straight forward and a over all nice guy. The fastest car buying deal that I have done at a dealership. Gave me time to get out and enjoy the car. More
by MikeDaWolf
Employees Worked With
Brian King
July 12, 2018
Sale of New used truck The deal went south I got a truck I wanted with almost 500 miles on it. I knew this but after I got it I found that the car had all kin The deal went south I got a truck I wanted with almost 500 miles on it. I knew this but after I got it I found that the car had all kinds of use in it Foot prints on the dash and someone had a party in the back seats. I went into finance office and was ignored I told the guy I had to go but he insisted on keeping me in this office I felt like I was robbed Tried to tell them about usage of my truck and it went on dealt ears No conversation was entertained from them I have never been treated like this I promise never to look on that side of the street when I pass by and will let each person from this day forward about this dealership I was robbed More
by RALEIGHLT22
Employees Worked With
Other Employees :
Derek Dellafosse, Tashauna Richard, Peter Hershaft, Brian King, Dorian Starks, louafi maimi, Glen Mulder, Julian Simmons
July 12, 2018
I got there late they stayed real late to hel he the vehicle Great place friendly people they work hard for your business and they appreciate your business I really enjoyed my experience there thank you all very Great place friendly people they work hard for your business and they appreciate your business I really enjoyed my experience there thank you all very much up More
by chasse2468
Employees Worked With
Zach Cooke Norman White Mike Mabe
July 11, 2018
All sales personnel were professional and kind My car salesman was very Informative when it came to the car I wanted. But what stands out was his experience on knowing which car Iwould be comfor My car salesman was very Informative when it came to the car I wanted. But what stands out was his experience on knowing which car Iwould be comfortable in. More
by GORETTA
Employees Worked With
July 11, 2018
Great Place To Buy A Vehicle Everyone was friendly, polite and professional. Their attention was on my needs. They made it easy for me to pick out the vehicle that best met my n Everyone was friendly, polite and professional. Their attention was on my needs. They made it easy for me to pick out the vehicle that best met my needs/wants. They were successful in meeting both both price and product needs for me. I had shopped at a number of other dealers and for various products, but here the people listened and treated me with respect. From start to finish they beat the other dealers hands down. Try them and I think you will be glad you did. Rodney Harp More
by RODNEYHARP
July 10, 2018
Easy experience My experience with Westgate was easy. They were willing to meet me halfway and come to number I was comfortable with. They weren't pushy. I couldn't t My experience with Westgate was easy. They were willing to meet me halfway and come to number I was comfortable with. They weren't pushy. I couldn't turn the deal down they gave me. More
by Vince
Employees Worked With
Brian King
