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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
August 15, 2018
Positive no pressure experience My experience purchasing my 2018 Ram was very positive. I was able to look at a number of trucks at the dealer, test drive, and discuss pricing over a My experience purchasing my 2018 Ram was very positive. I was able to look at a number of trucks at the dealer, test drive, and discuss pricing over a multi-day period. At no point did I feel pressure to commit to a truck that I was not interested in. They worked diligently with me to get the truck that I wanted at the price I felt comfortable with. I would highly recommend Westgate to anyone looking for a new Ram. More
by Jason L.
Verified Customer
August 14, 2018
Awesome experience at Westgate Dodge Wake Forest We are very pleased with our experience at Westgate Dodge of Wake Forest! Brian worked very hard to get us a great deal and everyone was professional We are very pleased with our experience at Westgate Dodge of Wake Forest! Brian worked very hard to get us a great deal and everyone was professional and made us feel comfortable. More
by Bob123
Employees Worked With
Brian King
August 13, 2018
Good experience We had a great experience. The sales and business people were prompt and very helpful with our purchase. Everyone was very polite and full of knowledg We had a great experience. The sales and business people were prompt and very helpful with our purchase. Everyone was very polite and full of knowledge about the truck we chose. More
by REMS1566
Employees Worked With
Paul in sales
August 11, 2018
Purchased a van Great overall fast service. Easy to do business with. Paul took good care of us and was very flexible as he was handling multiple customers at once. Great overall fast service. Easy to do business with. Paul took good care of us and was very flexible as he was handling multiple customers at once. More
by Lwernette
Employees Worked With
Paul Hayes
August 09, 2018
Courteous and willing to meet our requirements We got a great deal. Our sales agent Theatric was extremely helpful as we worked thru the process. Although new to sales, he has excellent customer se We got a great deal. Our sales agent Theatric was extremely helpful as we worked thru the process. Although new to sales, he has excellent customer service skills. More
by ANNETTEGALEXANDER
Employees Worked With
Theatric
August 07, 2018
No problem solved Took my car in to be fixed. Two parts are in order, that’s okay, however the rubber on the side of my car is not fixed. My headliner still looks terri Took my car in to be fixed. Two parts are in order, that’s okay, however the rubber on the side of my car is not fixed. My headliner still looks terrible (and it’s a new car) and is coming apart at the seam. The handle is off of my seat so I suppose I’m just supposed to ride around with it like that for a week!! Terrible experience!! The only positive is the cashier was super sweet in the service department and Brian King is always a delight!! More
by blakenatasha20
Employees Worked With
Adam, service department
August 03, 2018
Outstanding Customer Service I purchased a used Sprinter and the very next day the turbo went bad :(... This company repaired the Sprinter (over $2,000 repair bill) at absolutely I purchased a used Sprinter and the very next day the turbo went bad :(... This company repaired the Sprinter (over $2,000 repair bill) at absolutely no charge.... Amazing... When you purchase a used car "As Is" the minute you drive off the lot it is your responsibility... So I was extremely happy with Derick the sales manager who went above and beyond and had it diagnosed and repaired at no cost... Not only did I get a great price, but outstanding customer service. They definitely earned my business and I will be purchasing more vehicles from them. Grateful to find a dealership that stands behind their product, even when they are not required to do so. Thank you Sean in service for making sure my vehicle was 100% before I picked it up. Can't begin to tell you how grateful I am to have found this dealership. More
by RARIVERA123
Employees Worked With
Other Employees :
Sales Manager Derick knows how to earn someone's business and is great to work with, Derek Dellafosse
July 31, 2018
It the bust dealership I every deal with The sale guy was very good and honest he was very helpful and he did a wonderful job I would recommend him to another family and that needs vehicle I The sale guy was very good and honest he was very helpful and he did a wonderful job I would recommend him to another family and that needs vehicle I want deal with nobody else but Dodge More
by RIVERAJOSE727
Employees Worked With
Other Employees :
Sales rep was Paul and the service manager was Benji
July 30, 2018
Customer very happy with the experience! I feel like the folks at Westgate Dodge in Wake Forest took great care of us when we went to go take a test drive. We were so happy that we bought a I feel like the folks at Westgate Dodge in Wake Forest took great care of us when we went to go take a test drive. We were so happy that we bought a new car! More
by JAMESELLCESSOR
July 27, 2018
Great experience! Knowledgeable staff, friendly atmosphere. Happy with our experience and purchase! Would definitely recommend, especially for families. They even had a Knowledgeable staff, friendly atmosphere. Happy with our experience and purchase! Would definitely recommend, especially for families. They even had a play structure on site for our kiddos! More
by Ntheis
Employees Worked With
Brian King
