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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
September 03, 2018
M Wilson 2018 Dodge Caravan Paul Hayes was very informative during my visit and was very helpful in helping me find the vehicle that most fit my needs and budget. He was very cou Paul Hayes was very informative during my visit and was very helpful in helping me find the vehicle that most fit my needs and budget. He was very courteous and professional in all areas of my shopping experience. I was also very impressed with the management and financing team that worked with Paul to assure I got the best deal possible. More
by MDW1707
Verified Customer
September 02, 2018
Great sales team Special thanks to the sales team and all the effort they put in to make my visit a great experience. I would recommend anyone considering on purchasin Special thanks to the sales team and all the effort they put in to make my visit a great experience. I would recommend anyone considering on purchasing a vehicle to talk to this team. More
by RAM2017
August 31, 2018
Great Experience Clay is super nice guy and he was very patient. Drove 2 hours too purchase and would do again. Super easy process and great staff. Clay is super nice guy and he was very patient. Drove 2 hours too purchase and would do again. Super easy process and great staff. More
by MATTHEWPREVETTE
Employees Worked With
Clay
August 30, 2018
Great Team at Westgate I found my dream vehicle online at Cars.com and immediately contacted the dealership. We set up our visit and drove my new Jeep home! We enjoyed our e I found my dream vehicle online at Cars.com and immediately contacted the dealership. We set up our visit and drove my new Jeep home! We enjoyed our experience and are considering Westgate for our next purchase too! Thanks for everything Westgate! More
by ShanPetey
Employees Worked With
Zac, Tommy, Danielle
August 29, 2018
Easy,fast and friendly Everything went smooth with the guys at West Gate. I don't think I could have had a better truck buying experience anywhere else. Thank you Everything went smooth with the guys at West Gate. I don't think I could have had a better truck buying experience anywhere else. Thank you More
by GLENNSNOW1986
August 28, 2018
Great help and honored there word everything was was taken care of I was finished within2 hours and they to care of recall. I believe Mike was my service manager and e did a great job everything was was taken care of I was finished within2 hours and they to care of recall. I believe Mike was my service manager and e did a great job More
by PAULJOHNSONBAX
Employees Worked With
Tashauna Richard
August 19, 2018
Decent pricing. Salesman great. Mgr. training needed Sales people cool, salesman new and very personable. Not the best management. Definitely filing a extra complaint.. felt very disrespected by Tim only Sales people cool, salesman new and very personable. Not the best management. Definitely filing a extra complaint.. felt very disrespected by Tim only in how they went about business. With a Dodge Ram truck. I’m a professional and my character and person was denounced because of it. I’m going thru judgement at work. Poor service. He doesn’t respect the customers. Very terrible More
by KADEEM.DIXON1104
Employees Worked With
August 19, 2018
New commercial truck Billy and his manager were excellent, went above and beyond, very professional, courteous, and kept their word. Gave me great price for trade in, foun Billy and his manager were excellent, went above and beyond, very professional, courteous, and kept their word. Gave me great price for trade in, found a lot of Dodge incentives, great place More
by CLEARWATER125 Tim Connor
Employees Worked With
Billy and Clay
August 18, 2018
Enjoyable experience Darlisha helped me get in my 2018 Ram 1500. She didnt push me to look for anything else when ahe knew the exact truck i was looking for. Ahe is a down Darlisha helped me get in my 2018 Ram 1500. She didnt push me to look for anything else when ahe knew the exact truck i was looking for. Ahe is a down to earth sales lady and made tge experience very enjoyable. More
by BCSCMS
Employees Worked With
Darlisha Williams
August 16, 2018
Great Experience and Deal!! I had a great Experience at Westgate Dodge Wake Forest. I would recommend asking for Matthew who was the sales consultant I worked with. He cared a I had a great Experience at Westgate Dodge Wake Forest. I would recommend asking for Matthew who was the sales consultant I worked with. He cared about what I wanted and was looking for and took the time with me. Derek also was great to work with. He tried his best to provide me the most for my trades and best deal on my new ram truck. Tim who is the sale manger made sure the process went smoothly and also worked with me in getting the most I could for my trades and rebates for my new ram truck. Last Garland Morris made the purchasing and paperwork very easy and quick. Overall I could not ask for a better experience. More
by RUSS
