Westgate Chrysler Jeep Dodge RAM

They worked hard and helped me get into a wonderful car. My salesman was everything I needed. My salesman was everything I needed. More

Great service and professional staff are what you'll find at Westgate Ram of Wake Forest. I would recommend getting your Ram truck serviced by this team. at Westgate Ram of Wake Forest. I would recommend getting your Ram truck serviced by this team. More

Tiffany was great, she kept me informed of the status of the repairs of my car and when she off another service rep contacted me with any issues. the repairs of my car and when she off another service rep contacted me with any issues. More

Professional and friendly staff! Easy and quick! Many cars to choose from. The way buying a car should be! Easy and quick! Many cars to choose from. The way buying a car should be! More

I purchased a vehicle on Sunday and found an issue with my air conditioner on Monday. I went to lot and was told it would at least a week before I could get service they told me to call the salesman that s my air conditioner on Monday. I went to lot and was told it would at least a week before I could get service they told me to call the salesman that sold me the truck and see if he could help. I did just that and found that another customer bought a vehicle they found an issue with their vehicle and was told they would have to wait at least a week. I was also told the reason is they have so much stock coming in that some of their service is getting those ready for sale. So my question to him is why is customer have to take a back seat to unsold stock? Where is the customer service? More

Firstly we called to see if vehicle was available and let two associates know we traveling 150 miles to see this particular vehicle. When we tried to start vehicle it wouldn't start then electronics wouldn't two associates know we traveling 150 miles to see this particular vehicle. When we tried to start vehicle it wouldn't start then electronics wouldn't work Salesperson told us we could buy and because it was under warranty we could get it fixed at the manufacturer. What???? So they wanted us to buy a broken expensive vehicle and us to get it repaired? Sorry Vince but no way. FYI: I had a check ready to buy this but never after that encounter!! More

The salesman was wonderful during the process of us making a decision to buy. After purchasing, we discovered that we were not given what we were told we would get for our trades, and we were given in making a decision to buy. After purchasing, we discovered that we were not given what we were told we would get for our trades, and we were given incorrect figures for the total vehicle cost. I even replied to emails and repeated what I was told, including the figures, to make sure it was all correct. I was assured it was, then after getting home and looking at the documents my husband signed with the finance office, I found significant differences. Now everyone there has amnesia. On top of that, we started having problems with the vehicle immediately - on the 2 hour ride home from the dealership. They can’t get it in for service for at least a month. I’ll never buy another vehicle there again. I expect people to stand on their word and these people just didn’t do that. More

I called about a new 2022 grand cherokee summit and tried to ask qiestions about it and the lady hung up on me. Very poor customer service. No way I'd buy from them if the small things as respect does not to ask qiestions about it and the lady hung up on me. Very poor customer service. No way I'd buy from them if the small things as respect does not matter to them, you'd be real sad if you had a Jeep issue. More

Paul Hayes is an excellent salesman who makes the buying process as painless as possible. I’ve purchased 2 new vehicles with Paul’s help and plan to continue working with him for all future purchases. Even process as painless as possible. I’ve purchased 2 new vehicles with Paul’s help and plan to continue working with him for all future purchases. Even under present circumstances, the overall buying process was pleasant. I recommend West Gate for anyone looking to buy a car. Ask for Paul Hayes More

If you are looking for a dealership that will have you sign all your paperwork for a car that they are transferring in from their wake forest store and then sell it to someone else… then look NO further! sign all your paperwork for a car that they are transferring in from their wake forest store and then sell it to someone else… then look NO further! This is the dealership for you. Not only will they do that they will also drag their feet on telling you the “bad news” and then… this is my favorite part!!!!!——-They’ll ignore your text response which asks for a resolution to the problem they created. I now have an approved loan from my bank (which they knew about, they just didn’t get the check in hand yet), an inquiry on my credit, signed paperwork for a car they sold someone else days after we agreed to buy it and physically signed the paperwork and yup YOUUUU guessed it. No new car. I’ve sold cars for 6 years at a different brand. I’ve never treated a customer like this. We are return customers and drive up to Raleigh all the way from Fayetteville to even service it because of how great they HAD been. Absolutely disgusted with this dealership. More