Westgate Chrysler Jeep Dodge RAM | Page 87

My wife needed a new car. I went to Westgate and Jerry Amin came up to ask if I needed any help. We talked and I told him what we were looking for. He picked out the perfect Dodge Journey a nice SUV and a Amin came up to ask if I needed any help. We talked and I told him what we were looking for. He picked out the perfect Dodge Journey a nice SUV and a AWD Jeep. I told him I would come back with my wife. We came by and as the saying goes "If momma ain't happy no body's happy". Momma was happy with the the Dodge Journey and Jerry Armin was nice too. I thought the price was OK. Some sales people are not easy to deal with, Jerry Amin speaks honestly. I don't feel he would lie to you. They work to keep you as a customer. I have had my PT cruiser worked on at Westgate in the past. Parts wearing out and oil changes. They did a fine job and fixed it on time. My wife is pleased with her new vehicle and actually enjoyed her car buying experience at Westgate. Up until going there she had dreaded the usual car buying experience of either a hard sell or having someone who did not seem to care at all. This was not her experience at all at Westgate or with Jerry Amin. We could not have been more satisfied with our service anywhere else. More

OMG! I love the new "rocket" Nabil Bahair just sold to me... it's the "sweet dream" I've ALWAYS wanted and I couldn't be happier! Thanks also to Ehsan Khani, Owner, for working out the trade deal sold to me... it's the "sweet dream" I've ALWAYS wanted and I couldn't be happier! Thanks also to Ehsan Khani, Owner, for working out the trade deal for me (as this is the 5th vehicle we've bought from Westgate), Tommy Graves, Jr. for keeping me company while it was detailed, Tom Graves for giving me the BEST deal on financing and Ken Moaven, Sales Manager, for sealing this SWEET deal!! I appreciate you all working together for me - I LOVE IT!! :) Mel More

It is obvious that everyone at this dealership is working hard to ensure that customers have a great experience at the dealership. I had communicated with them via email before going to look at the car, and hard to ensure that customers have a great experience at the dealership. I had communicated with them via email before going to look at the car, and so when I arrived they were well-prepared. I was extremely please with the way they worked with me to get a car that was what I was looking for. They did a great job determining how to utilize incentives to my best advantage and they also found great financing. Everyone I came in contact with was very friendly. The dealership works hard to sell you a car, but without any sense of high-pressure sales tactics. More

The experience was generally excellent. I did not like the doc fee. If you are going to charge one, it would be better included in the price. the doc fee. If you are going to charge one, it would be better included in the price. More

I needed to buy two cars-a used and new one. Nabil helped on a new car while Darryl helped on the used one. We found a nice used car which needed some repairs, and Darryl made sure they were done at helped on a new car while Darryl helped on the used one. We found a nice used car which needed some repairs, and Darryl made sure they were done at no cost to me. Nabil searched the state and found our desired car with just the right features and colors. Tom offered us great extended warranty and financing options. The big difference with Westgate was a "no pressure style" by the sales force. They presented various options and let me decide which one was the best for us. They offered me a low car price, fair trade-in value, low extended warranty price, a good cash allowance plus very low financing in one package. Since I had done my research before going into the purchase, I could not afford to pass up this deal. Nabil and Tom (FINANCING/WARRANTY) were very nice and well-informed. I suggest you research before going to any car dealership, and then you will realize the Westage approach. Yes 2 other dealerships offered a similar car with higher prices, so I know of what I speak. More

After weeks of internet research I found the type of car that I was most interested in purchasing - Acura TSX. Most of the cars that I found online with the features that I wanted were a bit too pricey unti that I was most interested in purchasing - Acura TSX. Most of the cars that I found online with the features that I wanted were a bit too pricey until I expanded my search and found Westgate. They had several Acuras that sparked my interest so I decided to stop by to see the cars in person. After looking on the lot, I was even more compelled to test drive. Inside the dealership Nabil was very helpful in selecting which cars to test. After the drive I was able to decide which car was at the top of my list. This was my first car purchase, so I was hesitant to commit. Nabil was very understanding, personable and knowledgeable which put me at ease. After having a few days to think things over I decided to make the purchase. Nabil was accessible throughout the week for questions and he put me in contact with Tom Graves for financing. Tom was very helpful and took the time to answer all of the questions I had. When I arrived at the dealership to pick up my car everyone was very polite during the time it took to process the paperwork. Garrett handled the financing on that day and I was pleased with his help and his polite demeanor. Overall my experience was very positive and I would recommend Westgate and especially Nabil to anyone. More

Very low pressure sales approach which I like, very reasonable on trade in. Very attentive to my needs, went above and beyond my expectations. Would definitely have no reason to buy another vehicle th reasonable on trade in. Very attentive to my needs, went above and beyond my expectations. Would definitely have no reason to buy another vehicle through Westgate again, would highly recommend. More

This is the third Jeep that I have purchased/Leased from Westgate. I was very happy with the salemsan I worked work.Garrett, the sales manager was great to work with as well. Thomas, the finance guy, was Westgate. I was very happy with the salemsan I worked work.Garrett, the sales manager was great to work with as well. Thomas, the finance guy, was very informed and easy to understand. I would definitely refer a friend to Westgate!! More

I live near the beach in NC just above the NC/SC border. I have a host of dealerships around me that I spoke to as well as Westgate in Raleigh. Not one single dealership other than Westgate provided custome I have a host of dealerships around me that I spoke to as well as Westgate in Raleigh. Not one single dealership other than Westgate provided customer service above and beyond what you normally expect from a dealership. My goal was to purchase a new RAM 1500. The absolutely amazing thing was Steve and Joe at Westgate LISTENED TO WHAT "I" WANTED. They did not try to substitute any other truck or attempt to talk me into a truck that was more expensive or anything of the sort. I identified a truck that met my "needs/wants" list via the internet and they worked with me to get the truck at a great price. The thing that struck me positively the most was the fact that the truck did not have the ParkView (rear) camera system. This was a must for me. Steve researched it and even spoke to Chrysler corporate and found out that they could just order one and put in at the dealership.....24 hours later it was on my truck. I drove 3 hours to get my truck and they even picked me up at the car rental place down the street. I have purchased 3 brand new vehicles in my life so far and Westgate was by far the most pleasing buying experience. I love my truck and was happy to hand over my hard earned money for it. More

After finding some Certified Pre-Owned Hondas in Cary that seemed a bit pricey, I debated whether it was worth the haul to go to Westgate which appeared to have much better prices for similar vehicles in that seemed a bit pricey, I debated whether it was worth the haul to go to Westgate which appeared to have much better prices for similar vehicles in seemingly better condition. As it turns out, it was worth the drive because I found a late model vehicle with extremely low miles at a reasonable price. Jerry, the sales agent I worked with, was quite patient and accommodating as I deliberated, allowing me test drives on multiple vehicles. I appreciated that he was helping me to make a decision I was comfortable with instead of pressuring me to quickly close the deal. From start to finish, he spent about 4 hours with me. Normally, I would have a used car thoroughly inspected before making a purchase; however, my schedule that day did not permit a pre-purchase inspection and I was looking at a full week before I could come back. I was concerned (perhaps foolishly) that a car with so few miles would disappear before I could get back to the dealership but to their credit, they suggested that I could first buy the car, get the inspection, bring the inspection results back to them, and then they would either fix any problems or buy the car back from me at price sold. Though I hesitated to make such a backwards deal, Jerry assured me that they would keep their word. And in fact, they did! An inspection revealed severe sidewall damage and tread rot on the tires, so they replaced all 4 tires -- plus a torn rear wiper and a burnt-out dome light -- and they topped off the gas tank. The service department had to slip my appointment for the tire replacement, but they provided a loaner car so I wasn't too inconvenienced. Overall, I'm impressed that they kept their word on servicing the car for free even after I had purchased it, as it would have been very easy for them to simply forget all their promises once I signed the papers and drove the car drove off the lot. More