Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am a USAA member and I have to say I was very pleased with the service I received from this dealership. Shortly after selecting a vehicle online, I called to get further information because I live over 2 with the service I received from this dealership. Shortly after selecting a vehicle online, I called to get further information because I live over 2.5 hours away from the dealership. Both Steve Hux and Bill Roy addressed my many questions about my purchase prior to me coming to the dealership. They were very professional, friendly, and knowledgeable about the vehicle I chose. I love my new Jeep Compass Latitude and I would definitely purchase another vehicle from Westgate Chrysler Jeep Dodge RAM. More
UPDATE TO ORIGINAL POST: Well, unfortunately, after UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 20 UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 2010. And, I just found out that the radiator needs to be replaced .... AGAIN. So, that is 2 pretty expensive repairs completed at this dealership totaling $1500 ... only to be in need of replacing/repairing the parts again. The service manager, Brian, was quite nice in his appeal to "earn my business". However, I refuse to have my car serviced at a dealership where 2 of the last 2 major repairs are now in need of being completed again. $1000 for Blend doors and $500 for a new radiator. Fool me once, shame on you, Fool me twice ... well, you know the rest. I had the blend doors replaced in my 2004 Jeep Grand Cherokee at this location in 2009 which is a $1000 repair. And not 18 months later (June 2011), the same repair is needed again. I took it back to this dealership and found out that they were under new management. After what could have been an extremely frustrating and more expensive experience, I spoke with the service manager, Brian, who offered to help with as much of the expense as he could. I will be back to this dealership, since they really care about the customer. More
If I was going to buy another car, this dealership would be the one I'd go back too. My experience was great. Family atmosphere, great deals and willing to work with you. They found me a great interest rate be the one I'd go back too. My experience was great. Family atmosphere, great deals and willing to work with you. They found me a great interest rate, after the papers were signed they called me back in just to let me know that they had found me an even better interest rate. Yes, they're there to sell cars, but how many dealers would have worked to find a great interest rate. Thanks to all the guy's and ladies at Westgate. When it comes to buying another auto, I'll be back. You can't go wrong with Westgate. More
My experience at Westgate was very pleasant. John Bowman was very friendly and attentive to my needs. I was able to test drive a couple of minivans with the family, which was great. They gave me a great dea was very friendly and attentive to my needs. I was able to test drive a couple of minivans with the family, which was great. They gave me a great deal for my trade in and the financing part couldn't go any smoother. John even gave me a pair of wireless headsets for the kids to listen to the DVD player. John, your #1 in my book. Thank you so much! More
I was called back for getting my car redetailed. It wasn't done when I first took the delivery of the vehicle. It was still okay the second time around. The idea of buying a used car from a dealer is wasn't done when I first took the delivery of the vehicle. It was still okay the second time around. The idea of buying a used car from a dealer is that it's acutally prepared completely for selling the car that includes everything - tires, brakes, vehicle inspection, and interior and exterior detailing but it wasn't. My overall experience was okay not great - two and half stars. More
Courteous, friendly, and professional..These guys offered the best price and were easy to work with. John Bowman made the entire purchase and trade in process easy for me and I would do business with these f the best price and were easy to work with. John Bowman made the entire purchase and trade in process easy for me and I would do business with these folks again. More
Was very nervous about the whole buying process but they made it very easy and put me at ease. It's not easy being a woman buying a vehicle in your name for the first time but the guys at Westgate made it a made it very easy and put me at ease. It's not easy being a woman buying a vehicle in your name for the first time but the guys at Westgate made it a really really non intimidating process and I would definatley recommend this dealership to all my fmaily and friends, More
While at local repair shop waiting for maintenance on my vehicle, I met Tommy Graves, Jr., who recommended I stop by Westgate Chrysler, Jeep, Dodge after hearing about the issues I'd been having with Nissan vehicle, I met Tommy Graves, Jr., who recommended I stop by Westgate Chrysler, Jeep, Dodge after hearing about the issues I'd been having with Nissan. He was there for a vehicle inspection and during our initial conversation, I had no idea he was in car sales. I'm so happy I took his advice and made a visit to Westgate that morning. I was able to drive off the lot in a beautiful 2009 Acura TSX. Tommy Jr. and Tommy Sr., in the finance department were highly professional, extremely helpful and there was absolutely no badgering from them or any of the other sales staff. It was a true pleasure working with them and I drove away completely satisfied. I would highly recommend this dealership to anyone wanting or need a new or used vehicle. You won't be dissapointed!! More
I had dealt with this dealership before the new owners and it is night and day. Before I only used this store because of proximity to me. After dealing with the new team I am soo happy this is the closest and it is night and day. Before I only used this store because of proximity to me. After dealing with the new team I am soo happy this is the closest place to me. More
I have been so appreciative of the fine service and attentive service personnel. I would heartily recommend Westgate Jeep to family, friends, and coworkers for service/repair and sales. attentive service personnel. I would heartily recommend Westgate Jeep to family, friends, and coworkers for service/repair and sales. More