Westgate Chrysler Jeep Dodge RAM

Bill Roy was an honest,direct, and service oriented salesperson. I would contact him again when/if I'm in the market for a new vehicle. salesperson. I would contact him again when/if I'm in the market for a new vehicle. More

We had a great buyer experience. This is a true team of friendly salesmen. They give attention when you need it. They give attention to detail. Taking ample time to explain all part of the car, the deal an friendly salesmen. They give attention when you need it. They give attention to detail. Taking ample time to explain all part of the car, the deal and the finance part. We had a great afternoon buying our new Wrangler and went home as very happy and satisfied customers. Thank you Nabil, Joe, and Tom. We will certainly return. More

We were looking for a new truck but not expecting to purchase one on that day. My husband had spoken with Mr Roy previously regarding the Ram 1500 series and was impressed by his knowledge and friendli purchase one on that day. My husband had spoken with Mr Roy previously regarding the Ram 1500 series and was impressed by his knowledge and friendliness. We met with Mr Roy a few days later, and he showed us a Ram 1500 SLT series. Beautiful truck, but well oustide our price range. Mr Roy immediately noticed my reaction to the price, and told me not to focus on the price because the insentives that were being offered would significantly reduce it (don't all car salesmen say that?) Well, we took it for a test drive and it drove beautifully, had all the bells and whistels one could imagine, and was all in all a perfect fit for what we were looking for. When we returned from the test drive, we asked Mr Roy to set up some pricing packages (including our trade-in) while we went to lunch. He insisted we take the truck to lunch with us to "experience it in real life situations", and to not rush, he would work out all the options we requested and have them ready for us when we returned. He was good to his word. When we returned, there were the 3 options we requested, and to my surprise, the quote met his comment initially....the insentives significantly reduced the price. Needless to say, after being surprised by the friendliness and non-pushiness of the sales staff, the offer price and the truck itself, we purchased the truck that afternoon. I can honestly say it was the only pleasurable car buying experience I have ever had, and I would happily recommend this dealership to anyone looking for a great vehicle, friendly, knowledgeable service, and no pushiness. Thank you. Lisa & Ed More

Had a rough beginning with this dealership, but they really turned things around. I was convinced I was going to have to keep searching for the vehicle I was willing to drive across states for, but Joh really turned things around. I was convinced I was going to have to keep searching for the vehicle I was willing to drive across states for, but John reached out and between him and Bill, they were able to make things work. It's one thing to have a great experience, but it's another thing to know that there are people that care enough to turn around a bad one and make it great! Thanks guys! The car is beautiful and we can't wait to start turning it into something truly unique! More

I am a USAA member and I have to say I was very pleased with the service I received from this dealership. Shortly after selecting a vehicle online, I called to get further information because I live over 2 with the service I received from this dealership. Shortly after selecting a vehicle online, I called to get further information because I live over 2.5 hours away from the dealership. Both Steve Hux and Bill Roy addressed my many questions about my purchase prior to me coming to the dealership. They were very professional, friendly, and knowledgeable about the vehicle I chose. I love my new Jeep Compass Latitude and I would definitely purchase another vehicle from Westgate Chrysler Jeep Dodge RAM. More

UPDATE TO ORIGINAL POST: Well, unfortunately, after UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 20 UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 2010. And, I just found out that the radiator needs to be replaced .... AGAIN. So, that is 2 pretty expensive repairs completed at this dealership totaling $1500 ... only to be in need of replacing/repairing the parts again. The service manager, Brian, was quite nice in his appeal to "earn my business". However, I refuse to have my car serviced at a dealership where 2 of the last 2 major repairs are now in need of being completed again. $1000 for Blend doors and $500 for a new radiator. Fool me once, shame on you, Fool me twice ... well, you know the rest. I had the blend doors replaced in my 2004 Jeep Grand Cherokee at this location in 2009 which is a $1000 repair. And not 18 months later (June 2011), the same repair is needed again. I took it back to this dealership and found out that they were under new management. After what could have been an extremely frustrating and more expensive experience, I spoke with the service manager, Brian, who offered to help with as much of the expense as he could. I will be back to this dealership, since they really care about the customer. More

If I was going to buy another car, this dealership would be the one I'd go back too. My experience was great. Family atmosphere, great deals and willing to work with you. They found me a great interest rate be the one I'd go back too. My experience was great. Family atmosphere, great deals and willing to work with you. They found me a great interest rate, after the papers were signed they called me back in just to let me know that they had found me an even better interest rate. Yes, they're there to sell cars, but how many dealers would have worked to find a great interest rate. Thanks to all the guy's and ladies at Westgate. When it comes to buying another auto, I'll be back. You can't go wrong with Westgate. More

My experience at Westgate was very pleasant. John Bowman was very friendly and attentive to my needs. I was able to test drive a couple of minivans with the family, which was great. They gave me a great dea was very friendly and attentive to my needs. I was able to test drive a couple of minivans with the family, which was great. They gave me a great deal for my trade in and the financing part couldn't go any smoother. John even gave me a pair of wireless headsets for the kids to listen to the DVD player. John, your #1 in my book. Thank you so much! More

I was called back for getting my car redetailed. It wasn't done when I first took the delivery of the vehicle. It was still okay the second time around. The idea of buying a used car from a dealer is wasn't done when I first took the delivery of the vehicle. It was still okay the second time around. The idea of buying a used car from a dealer is that it's acutally prepared completely for selling the car that includes everything - tires, brakes, vehicle inspection, and interior and exterior detailing but it wasn't. My overall experience was okay not great - two and half stars. More

Courteous, friendly, and professional..These guys offered the best price and were easy to work with. John Bowman made the entire purchase and trade in process easy for me and I would do business with these f the best price and were easy to work with. John Bowman made the entire purchase and trade in process easy for me and I would do business with these folks again. More