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Westgate Chrysler Jeep Dodge RAM

Raleigh, NC

2.6
876 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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6421 Old Westgate Rd

Raleigh, NC

27617

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Showing 876 reviews

October 27, 2011

Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 2010. And, I just found out that the radiator needs to be replaced .... AGAIN. So, that More

by wvsnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
anyone in the service department
Oct 29, 2011 -

Westgate Chrysler Jeep Dodge RAM responded

Sorry to hear of this customer’s dissatisfaction. However, we feel we have gone above and beyond to assist in discounting repairs. In fact, it’s important to clarify that the original blend door work was done under the previous ownership and we offered a 40% discount to rectify a repair that was not done by our company. Regarding the radiator repair, the radiator we installed carried a 12 month/12000 mile part warranty (9 months/9,000 miles more than many parts manufacturers). Since the radiator was installed, we understand 14,000 miles have been put on the vehicle so coverage on the part has expired. Furthermore, we have not had a chance to diagnose the radiator issue in our shop -- the estimate on the radiator is from another dealer. If we can see the vehicle we will do a diagnostic free of charge (there may be an alternative repair available). In good faith, we have again pledged to help by discounting the repair on the radiator and our offer still stands.

October 12, 2011

Since 1983 I had purchased 8 cars from Leith dealerships. 3 years ago I purchased a used Honda Pilot from Westgate Imports & Justin. Saturday I purchased a used Honda Accord from Westgate @ Old Westgate Rd More

by furrealone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 10, 2011

My salesman, Jerry Amin, is the person you should ask for the moment you walk through the doors of Westgate Chrysler Jeep. His enthusiasm, personality, concern and knowledge of the business of automobiles a More

by Ed 38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Amin
October 06, 2011

Buyer beware!!!!!!!!!!! I purchased 2007 Honda Odyssey on June 7, 2011. We were informed at time of sale that there was still plenty of manufacturers warranty left on vehicle therefore the extended warranty More

by tech4707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Moaven - Ed Scarborough
September 30, 2011

Mehndi was absolutely patient with us and made paying 10000+ a little less painful. I think we could find a less inexpensive dealer elsewhere, which we may do next time. More

by whitrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mehdi Beiknejad
September 19, 2011

These guys are Great...just bought my second new vehicle from them in one months time, so have had the opportunity to meet some very knowledgeable and friendly folks like; Joe in parts who knows his stuff, More

by mdchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe,Steve,Bill,Emily,Garrett,Thomas, Paul
September 17, 2011

Bill Roy was an honest,direct, and service oriented salesperson. I would contact him again when/if I'm in the market for a new vehicle. More

by hudspethnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Roy
September 10, 2011

We had a great buyer experience. This is a true team of friendly salesmen. They give attention when you need it. They give attention to detail. Taking ample time to explain all part of the car, the deal an More

by petrakoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Bahai, Joe Barber, Tom Graves
September 05, 2011

We were looking for a new truck but not expecting to purchase one on that day. My husband had spoken with Mr Roy previously regarding the Ram 1500 series and was impressed by his knowledge and friendli More

by Edstruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Roy
August 16, 2011

Had a rough beginning with this dealership, but they really turned things around. I was convinced I was going to have to keep searching for the vehicle I was willing to drive across states for, but Joh More

by ChargerGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Bill
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