Westgate Chrysler Jeep Dodge RAM

I have purchased 4 cars from Westgate and love these guys. The experience and level of service far exceeded my expectations. From the front desk, to the back door of the service department, everyone the guys. The experience and level of service far exceeded my expectations. From the front desk, to the back door of the service department, everyone there treats you like family. If you want value, great service and to be treated right... try Westgate Chrysler, Jeep, Dodge, Ram! You won't be disappointed. More

I always fix my car at Westgate they got the best service ever , they are so pro and they always give u a better price . I coustom my charger RT with Mehdi Beiknejad and he did awesome job , I really recomm ever , they are so pro and they always give u a better price . I coustom my charger RT with Mehdi Beiknejad and he did awesome job , I really recommend this dealer to every one . More

Westgate Dodge is amazing. From buying the car to getting service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a D service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a Dodge then you must choose Westgate. More

John did an excellent job of communicating with us per our criteria. He listened and then acted based our our requests. It is a pleasure to find a good sales person that listens. We had some small repa our criteria. He listened and then acted based our our requests. It is a pleasure to find a good sales person that listens. We had some small repair work done after our purchase. Mehdi was quick to call when the part arrived and gave excellent service while the jeep was being repaired. He worked around our schedule and was accurate on giving us a time when the reapir would be finished. Both men were a pleaseure to do business with. More

I bought my ’05 Jeep Liberty new from O’Neal Jeep on Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I mov Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I moved my service business there as well. Paul is reason Westgate services my jeep. His professionalism and “customer first” attitude makes Westgate’s service department as example for others to follow. Paul is a real asset to Westgate. I will only let one mechanic, Eddie, work on my jeep. If Eddie is off that day, I wait. I have complete confidence that my jeep is being well cared for and is in top mechanical shape. More

Almost pailess transaction, other than having to write the check! Hassle free and very friendly. A pleasure to do business with. Non-theatening and not intimidating. Did not push for the hard sell. Fa the check! Hassle free and very friendly. A pleasure to do business with. Non-theatening and not intimidating. Did not push for the hard sell. Fair price given for trade-in. More

Joe was very helpful and friendly. He took the time to answer all of my questions about my new Jeep. Cannot say enough good things about my experience answer all of my questions about my new Jeep. Cannot say enough good things about my experience More

Definatly not a place to go if buying used! We were sold an "as is piece of junk". Had to bring vehicle back two weeks after purchase for many repairs,(one of which were the brake rotors that the salesman an "as is piece of junk". Had to bring vehicle back two weeks after purchase for many repairs,(one of which were the brake rotors that the salesman had told us to bring back and they would fix only to cut down the rotors and put old pads back on!), and ended up dishing out $250 two weeks after purchase! On top of it we were told it was over $1000 work done on it, gave us an itemized repair list with no costs listed, telling us they were charging us out of "Good Faith". Good Faith would have been to sell a vehicle that had been repaired before resale! After paying for repairs drove off lot and ABS light goes on! Brought it right back, they take it into garage to look at, came back out ten minutes later and tell us that the light went off in the garage and to take it, (that was real assuring) and if it goes back on to bring it back. Drive it out of the lot and the ABS light goes back on! Brought it right back for them to have it another 2 days before it was actually repaired. They scammed us good by not inspecting it until after we brought it back for repairs! They ended up doing the inspection after we paid for the problems to be fixed! This place is definitely crooked. I have bought many used cars from new and used dealerships and it has always been a fair deal without problems! I actually thought that dealers that had the nerve to sell junks today were out dated. Especially new car dealerships. This place was a joke! After reading this review their customer service person, Ed Scarbrough, called us telling us he wanting to try to make things right for the loss of our time and aggravation. First he told us that we should get our money back because we have a warranty with a $100 deductible. After a week of Ed calling and trying to get the situation corrected, getting the owner involved, we were still told everything done was done under "Good Faith". Ed was understanding and willing to work with us,especially after we had found a crack in our radiator needing a new one adding to the problems of this "Good Faith" purchase! Knowing that final decisions came from the OWNER, working with us was out of his hands and could only offer us $100.00 for the radiator to be replaced, again waisting our time. Comments from them that may follow this will be laughable I am sure. As an owner of over 7 used vehicles between myself and family members, I can not tell you how aggravating and a complete waist of time and money it was purchasing from here. In the end the owner did what ever he needed to do to save money, as well as their services department taking short cuts putting costs on the buyer. Please, if you took the time to read this, save your time and money and go somewhere else for a used vehicle. Most dealers actually fix their cars before selling them and you will have your vehicle at least year before putting money into it without a hassle, even if it is sold "as is". More

I love my Acura!! Joe Barber was professional,knowledgeable, and extremely experienced. He got me a great deal on my trade and the best price possible for the Acura I purchased. I he professional,knowledgeable, and extremely experienced. He got me a great deal on my trade and the best price possible for the Acura I purchased. I heartily recommend Joe Barber and Westgate Jeep! More

Went online to DodgeRam site to build my husband his "dream" truck on Sunday. Site directed me to Westgate for a "moderate" match. My husband will only drive a regular cab truck, must have 4x4 and be a "dream" truck on Sunday. Site directed me to Westgate for a "moderate" match. My husband will only drive a regular cab truck, must have 4x4 and be a Ram 2500 in a dark color. His last truck (which we traded at Westgate and were very happy with the tradein process & price) took 3 months & 19 states to find. Well, Bill Roy, the BEST of the Best, called me on Monday to discuss my hard to find dream truck. On Tues sent an email, followed up by a phone call to say he located a truck in Ohio that had all I wanted except the running boards AND was my first choice in the color wanted, (dark mineral gray-it's BEAUTIFUL!) and Westgate could put on the running boards. Plus they would make arrangements to "flat bed" towtruck it to Raleigh, NC for us as my husband will only buy it "new" with only 50 miles or less on it. (He wants to "break" it in-lol). Within ONE WEEK of first talking with Bill Roy we were driving 4 hours to Raleigh to tradein & buy-bring home the perfect dream truck. Meeting Bill Roy in person was wonderful, as we waited for the truck to be readied for us, (truck arrived from Ohio about the same time as we arrived) Bill Roy kept us informed of the status and checked on us and was so personable we felt like we had known him for years. The entire experience with Bill Roy and Westgate went above my expectations. As both my husband and myself are in our 50's we have bought many vehicles over the years, and this purchase experience was by the far the best and most enjoyable, we would highly recommend Bill Roy and Westgate Chrysler Jeep Dodge Ram of Raleigh, NC to anyone looking for a vehicle purchase no matter where you live!! More