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Westgate Chrysler Jeep Dodge RAM

Raleigh, NC

2.7
874 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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6421 Old Westgate Rd

Raleigh, NC

27617

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Showing 874 reviews

June 04, 2022

The purchase was quick and simple and we were treated fairly. Would certainly recommend this dealer. More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jun 06, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for the awesome feedback, Jack! We hope to see you again next time here at Westgate Chrysler Jeep Dodge RAM!

June 02, 2022

Purchased a 2008 Challenger from your dealership the the vehicle only came with 1 key so I purchased another key for the vehicle from the Dodge dealership in Roanoke they informed me that the system would n More

by redgriffin38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis
Jun 03, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

We're sorry to hear about this issue. We want to help resolve this situation and regain your confidence in us. Please reach out to me when you have the chance so we can discuss this in more detail. Thank you, Ahmed Syed - Sales Manager - 9198655000

Jun 03, 2022 -

redgriffin38 responded

I would like for your dealer ship to make this right. Your sale manager Travis told me he would do nothing. Not a very good way to treat your customers. I am willing to work with you to rectify this issue call 5405979904

May 29, 2022

Great at finding what you want and very friendly. Made the experience enjoyable. Staff are very responsive, even remotely. More

by tbhobgood0314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Aikens
May 31, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for the five-star review! We hope to see you here at Westgate Chrysler Jeep Dodge RAM for all of your future automotive needs.

May 27, 2022

We had an issue with the title of our vehicle and Westgate was very quick to inform us of the problem and assisted us through a complicated process. The result was a pleasant surprise and help from a More

by gleobeam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Hall (five stars)
May 27, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for the wonderful five-star review! We appreciate the kind words and we hope to see you here at Westgate Chrysler Jeep Dodge RAM for any and all of your future automotive needs!

May 13, 2022

They worked hard and helped me get into a wonderful car. My salesman was everything I needed. More

by jrobinson8786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Aikens, Danny Markadakis
May 16, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback! We appreciate you trusting the Westgate Chrysler Jeep Dodge RAM team with your business and hope you enjoy your new vehicle!

May 11, 2022

Great service and professional staff are what you'll find at Westgate Ram of Wake Forest. I would recommend getting your Ram truck serviced by this team. More

by Joe2theMaxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Bagley
May 12, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for your confidence in the Westgate Chrysler Jeep Dodge RAM team! We're grateful for your support and look forward to your next visit!

May 03, 2022

Tiffany was great, she kept me informed of the status of the repairs of my car and when she off another service rep contacted me with any issues. More

by mrwoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
May 04, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're happy to hear Tiffany & the team provided you with excellent service. Take care and please don't hesitate to reach out if there's anything else we can do for you! - Westgate Chrysler Jeep Dodge RAM

April 27, 2022

Professional and friendly staff! Easy and quick! Many cars to choose from. The way buying a car should be! More

by Steveaudrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Fullwood
Apr 28, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback! We're so glad you came to visit us here at Westgate Chrysler Jeep Dodge RAM and we hope to see you again next time!

April 26, 2022

I purchased a vehicle on Sunday and found an issue with my air conditioner on Monday. I went to lot and was told it would at least a week before I could get service they told me to call the salesman that s More

by Jflemming1965
Recommend Dealer
No
Employees Worked With
Not listed
Apr 27, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Hello - I'm sorry to read we didn't prioritize you and your vehicle regarding the issue with your air conditioner. We appreciate your business and would like the opportunity to discuss this with you further in hopes of turning your experience around. Please contact me at your earliest convenience. Thanks, Brian Stewart - Sales Manager - 919-865-5000.

April 26, 2022

Firstly we called to see if vehicle was available and let two associates know we traveling 150 miles to see this particular vehicle. When we tried to start vehicle it wouldn't start then electronics wouldn't More

by Hershall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince and Kristina
Apr 29, 2022 -

Westgate Chrysler Jeep Dodge RAM responded

Hi Hershall, I'm sorry to see your negative review. We take pride in providing our customers with the best experience and am sorry yours fell short. If you wish to discuss this further, I invite you to give me a call. Thanks, Brian Stewart - Sales Manager - 919-865-5000

May 03, 2022 -

Hershall responded

And the saga continues. I tried several times to call Mr Stewart and could not even leave a message. Kris did call back but she isn't who should have. the intent of this review was to inform the dealership and possibly prevent the same thing happening to another hapless customer from wasting he/she's time. No accountability and I seriously doubt anyone is sorry for the negative experience, only the fact that it was aired. SAD

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