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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I filled out the application online and was contacted by Crystal shortly thereafter. I let her know our situation of needing a car quickly because ours had just broken down. She was extremely friendly and Crystal shortly thereafter. I let her know our situation of needing a car quickly because ours had just broken down. She was extremely friendly and helpful and let me know exactly what I needed to do. She discussed our situation with Lee and John and told me they were waiting for our arrival. Once we got to the dealership, John had a selection of vehicles for us and all the information we could have wanted. Lee got the papers together quickly once we made our decision and we were on our way. We never felt rushed. Highly recommended. More
It was time to replace an older vehicle and I found a perfect Dodge Ram at Westgate. I had the good fortune to work with John Overton. John and the staff at Westgate made my buying experience the best perfect Dodge Ram at Westgate. I had the good fortune to work with John Overton. John and the staff at Westgate made my buying experience the best I've had anywhere. I would definitely recommend Westgate and would purchase from them again. In fact, I did! A week later we decided to retire an old pickup that was on it's last legs. I called John again. It was his day off, but he took time out of his week to come to the office to meet with me. I got a fair, although not as much as I wanted (is it ever?) trade-in for the old truck and a few hours later was driving home in a very nice sedan. Oh, and they managed to track down a pair of Oakley sunglasses that were left in the first trade-in. I didn't expect to see those again. Once again John, and the staff at Westgate, exceeded my expectations. When it comes time for another vehicle, Westgate will definitely be at the top of my list. Thanks everyone! More
I purchased a used Truck from Westgate and was the most pleasant car buying experience I have had to date. Brian Hereghty was knowledgeable, professional, and lived up to his word. He exceeded my expecta pleasant car buying experience I have had to date. Brian Hereghty was knowledgeable, professional, and lived up to his word. He exceeded my expectations. Bill Roy stepped in to advise me with my options as it was the first time I had purchased a truck through my company rather than personally. He helped me structure financing that would not effect my personal finances. I was a little disappointed at first when they would not negotiate on their price so I did not purchase the truck on my first visit. Brian recommended I shop around and see if it made sense to me. I researched all available options for the same vehicle and discovered that it was priced several thousand dollars below the best offer I received elsewhere for a nearly identical truck. I would highly recommend Westgate as as dealership to do business with. More
I purchased a used 2011 Jeep Grand Cherokee Overland Summit in early December 2012. I came across the Jeep while searching online for the particular model and found a couple that matched what I was loo Summit in early December 2012. I came across the Jeep while searching online for the particular model and found a couple that matched what I was looking for at Westgate. I sent in an inquiry about the vehicles and received a prompt response. I set up an appointment for the next day. Upon arriving I was promptly greeted and introduced to Don Phillips. Don made a great impression. He was very friendly and interested in finding out what I was looking for. We went for a couple test drives with the cars I was interested in. I never felt pressure at anytime to go with the more expensive vehicle or to purchase a vehicle at all. After deciding on a vehicle the credit group was very helpful and along with Don and the group we were able to get a monthly payment that fit into my budget. They also gave me a fair price for my trade-in. I would highly recommend purchasing a vehicle from Westgate, overall it was great experience. More
My wife and I just purchased a new RAM truck from Westgate CJDR in Raleigh. We had evaluated various models of Jeeps & RAM trucks at a few other dealers during the past month, but the general sense f Westgate CJDR in Raleigh. We had evaluated various models of Jeeps & RAM trucks at a few other dealers during the past month, but the general sense from the sales people (and managers) was "when are you going to buy?" and "what will it take to put you into that Jeep/RAM today?". At Westgate CJDR, from the moment we walked through the doors, everyone went out of their way to greet us, welcome us to the dealership and demonstrated a sincere willingness to make sure that our needs were met. This wasn't about them, their sales goals, the quick deal, the long negotiations and the general back & forth that usually occurs when buying, it was about what we wanted and the best possible way to achieve that goal. The entire staff was gracious and did everything they could to make the entire process smooth and effortless. They made sure every single question was answered, any concerns were addressed immediately (such as comparing features from one vehicle to another) and presented us with an offer that literally was too good to be true and couldn't be refused. This was the easiest, lowest stress vehicle purchase we have ever completed. At this time we would like to express how grateful we are to have connected with such a truly consumer-oriented group whose approach is to make the customer happy. As we drove away last night, we were both giddy with excitement about the purchase and immensely thankful to have met the entire staff. When it comes time to make the next purchase for our household, we will run (not walk) to Westgate CJDR knowing that it will be another wonderful experience. Thank you again to the entire staff. You were wonderful! More
We did not purchase at this time, but when we do purchase the Jeep we want, we will be going to Bill Roy and Mark Moore at Westgate. Wonderful to work with!!!! the Jeep we want, we will be going to Bill Roy and Mark Moore at Westgate. Wonderful to work with!!!! More
I went to Westgate expecting the typical dealer games that one would expect and that I've experienced in the past. That is not what I found here. These folks were genuinely friendly and honestly wanted t that one would expect and that I've experienced in the past. That is not what I found here. These folks were genuinely friendly and honestly wanted to help me. I tried Sport Durst before trying here and THOSE folks were typical of car sales folks. So glad I went to Westgate instead. Gave me a great price and exactly what I wanted on my trade-in (a very difficult combination to get elsewhere). More
I was in need of tires. I purchased and had them installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overal installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overall this was an excellent experience. More
After EXTENSIVE searching and shopping, there were more vehicles at Weatgate than any other prospected lot that fit my criteria. John (sales) was more than patient with my long list of demands and showed vehicles at Weatgate than any other prospected lot that fit my criteria. John (sales) was more than patient with my long list of demands and showed me some additional options. He answered all of my questions and offered excellent options. After deciding on two used options, Garrett and Tom (finance) ran down competitive quotes for financing that not only allowed me to purchase something that had so much more than I expected, but still came in comfortably under my maximum budget. I walked away with a vehicle that had less than half of the mileage of my original option, more bells and whistles, and was still able to have the full extended warranty plus gap insurance for an even lower payment. The banks do have a lot to say about that, but these men made it happen. Whenever this vehicle ceases to manage my needs, I will be sure to return! More
Jim was great! He was very intuned to my needs and very understanding. He never pressured me, which is what I have always experienced when buying other cars. He was very helpful and made suggestions. He understanding. He never pressured me, which is what I have always experienced when buying other cars. He was very helpful and made suggestions. He was very patient and it paid off for him. I had such a good experience I not only bought a new car for myself, I also bought a used car for my son. I walked away very comfortable and happy with my two purchases. Lee the finance guy was also great!! Thanks, Susan Parrish More