Westgate Chrysler Jeep Dodge RAM

We had a great experience purchasing our new Jeep Cherokee Limited. Bryan did an excellent job not only in getting us the exact vehicle we wanted but also in explaining all the many features in the Cherokee Limited. Bryan did an excellent job not only in getting us the exact vehicle we wanted but also in explaining all the many features in the car. We were very satisfied with the service and would recommend this dealership to others. Thanks Bryan for a job very well done. More

Great experience sorry to miss my great Jeep an awesome car 5 star service by the team very helpful excellent Thank you Richard jones Jonesch3@gmail.com car 5 star service by the team very helpful excellent Thank you Richard jones Jonesch3@gmail.com More

I worked with Brian Hereghty on the purchase of a new Jeep Grand Cherokee SRT from Westgate. My experience during order, delivery, and final purchase of the vehicle was outstanding. I was given a build t Jeep Grand Cherokee SRT from Westgate. My experience during order, delivery, and final purchase of the vehicle was outstanding. I was given a build time of 6-8 weeks and the vehicle was delivered exactly at the 7 week mark! The Finance manager, Garret Edens, also was very helpful during the process. Steve Hux, the new car manager was not that friendly during our brief encounter ( possible that he may have been having a rough day). Overall it was and will be a pleasure dealing with Westgate. More

while i wA]as there at the dealership, wesley really did help me find a car that match me, not only it was my birthday week, because him, i end up have the best birthday gift ever, thank you much wes, not o help me find a car that match me, not only it was my birthday week, because him, i end up have the best birthday gift ever, thank you much wes, not only i had a nice car, I really did love the way he did help me, especially this was my first new, his customer service was so great that i will recommended him to friend and family. I will give him a 100% in customer service, that was really great. More

The staff was super helpful, kind, and I did not feel pressured in deciding. They really listened to what I wanted in a vehicle and was given the respect not many give a first time buyer. They helped me pressured in deciding. They really listened to what I wanted in a vehicle and was given the respect not many give a first time buyer. They helped me with the new college grad benefit and worked with the banks to get me a fantastic financing package. I would recommend working with this dealership again. More

Wes was a great salesman. No pressure, understood our need, and worked with us to make the vehicle purchase happen with a fair deal for both parties. I would recommend anyone to at least go by and che need, and worked with us to make the vehicle purchase happen with a fair deal for both parties. I would recommend anyone to at least go by and check them out. More

I just bought my first car from Westgate Jeep and it was truly a great experience. I had test drove a 2014 Jeep Compass but didn't think I would be able to afford it. My salesman, Robert, and the finance truly a great experience. I had test drove a 2014 Jeep Compass but didn't think I would be able to afford it. My salesman, Robert, and the finance manager, Lee, were not only very honest and pleasant, but were able to work a deal so that I would be able to easily afford my new car. They did not pressure me in anyway to make a decision and were very curteous and great to deal with. I was weary going into the whole process because I am a young, inexperienced buyer and did not have a parent with me to help me make any decisions. After discussing the details of the purchase with my father he assured me that both Lee and Robert had given me the exact same advice and guidance he would have. Thank you to Robert, Lee, and Westgate Jeep for the great experience!!! More

We would like to thank Wes Parker & Tom Graves on July 28th for their time & patience during the decision making of what type of vehicle we were interested in.There were no pressure with our decision July 28th for their time & patience during the decision making of what type of vehicle we were interested in.There were no pressure with our decision. Wes & Tom were very kind & helpful and considerate of our needs. Our family are enjoying our new 2013 Town & Country Van... The Joy Family More

I purchased a New Jeep Cherokee from John Overton a few week ago. John wad one of the best sales asso that I have worked with. John answered all of my questions and made the buying experience very easy. week ago. John wad one of the best sales asso that I have worked with. John answered all of my questions and made the buying experience very easy. I would recommend John to all my friends and family. i also would recommend the dealership. Thanks Chuck More

Absolutely unimpressed and quite upset at the way I've been treated. On Tuesday, 7/9/13 my husband and I purchased a used 2011 Hyundai Santa Fe with 38,400 miles on it from Westgate. Our salesman was I've been treated. On Tuesday, 7/9/13 my husband and I purchased a used 2011 Hyundai Santa Fe with 38,400 miles on it from Westgate. Our salesman was Wes Parker. During the test drive, Wes told us that the car had the remainder of a 5 year/60k mile bumper to bumper warranty. The very next day I called Hyundai to see if recalls that were showing on the Carfax had been fixed. Two (2) were showing, and to my surprise there were actually three (3) recalls that were unfixed. There was the first problem. How am I to believe that this car was put through ANY kind of inspection, if it was sold to us with all these un-remedied recalls? The second thing I inquired about was the warranty. At that time I was told that the car had the remainder of the power train and emission warranties only. To say that this was a huge letdown would be an understatement since there were things about the vehicle that we knew needed to be fixed, and thought we would be able to take it to a Hyundai dealership to have fixed. Plain and simple, the 2-3 years and 21,000-ish miles left on the warranty were what made us decide on THIS vehicle over several others we were considering. On Thursday, 7/11/13 I sent Wes an email expressing that we felt we were misled and would like to return the vehicle. Today, Friday 7/12/13, I received a call from Wes. I have always known that car salesman do not care to know you after you sign the papers and drive off the lot, but Wes really drove home that thought today. He insisted that the bumper to bumper warranty was in fact, still in effect. I told him that Hyundai directly told me the opposite and that I gave them a few examples of things needing fixing, to which they confirmed, were not covered. He still insisted, and even read to me some verbiage about the bumper to bumper warranty being transferable. When I asked where he was reading from he said, "(omitted).com autos". Wes must be one of those people who think that because it is on the internet it MUST be true, despite my being given the correct information straight from the company who issues the warranty! While having the conversation, I can honestly say that Wes was not the slightest bit nice and actually had the audacity to say to me, "There is no grace period in this state. You signed a contract and it's yours." He also said he would talk to his used car manager to see if he would agree to fix the items, but that they were under no obligation to do so and that if I wanted to return the car I should call the General Manager, but should not expect him to agree to take the car back. So, in a nutshell, my husband and I were either lied to or misled and our salesman was not cooperative, receptive or friendly once he realized we wanted to take his commission away. Unfortunately for Westgate Chrysler, Jeep, Dodge, Ram, it will be my pleasure to shout my experience from the rooftop of every social media outlet I can. Update: On 7/13/13 I had my 3 children as well as my Mother in the car on the way to the airport in the rain. Surprise! The wipers smeared instead of wiped and as a bonus, the washer fluid lines to both the front AND back are clogged! No washer fluid to try and clear my smeared windshield while driving 65-70 down the highway! Add disregard for human safety to save a buck to the many reasons why this is nothing but bad dealership! Update: On 7/15/13 I called and spoke to the GM Mike. Did he reach out to me? No. Even though he said he had read my review online. He agreed to fix my drivers door, which wasn't opening properly and my windshield washer issue. On 7/16/13 I went in for the repairs. Never once was I asked is I wanted to be taken home. Never once was I given a time frame for the repairs. In fact, at one point the Service Adviser came to tell me the washer pump had gone bad and they they were sending someone off the property to get the part. Again, no mention of how long it would take. I ended up sitting there for 3 hours. Add to that the 35 minutes it take me to get home from there, (I work from home), and I ended up losing 3.5+ hours of pay. When the SA finally came to get me he told me that 2 different techs said there was nothing wrong with my door and that, "it's supposed to act that way". Ironically, none of the other 3 doors operate that way. Lucky for me my 16 year son is an aspiring auto mechanic and adjusted my door to perfect in a matter of seconds. Anyway, I left the dealership just as frustrated as I had been for days, and pulled over on a curb. I washed my windshield with my new pump, and wow, what a joke. I can blow liquid out of a straw harder then the water that was shooting about 3 inches up onto my windshield. I've owned a lot of cars and will this work to clean my windshield? Yes, it will, but it isn't right. They use inferior products. Or perhaps only for me since my repairs were free. Who knows. What I do know is that buying this car has been the single worst transaction in my life. More