Westgate Chrysler Jeep Dodge RAM

I made Friends!! First time with a major dealer. I was a full on nervous wreck. Aneta Chavdarova is a straight-shooting, God-send! She went out of her way to get me in First time with a major dealer. I was a full on nervous wreck. Aneta Chavdarova is a straight-shooting, God-send! She went out of her way to get me into the car that I could afford and be super confident in. She calmed me right down with her genuine character. Shout out to Ahmed as well! Westgate Chrysler Jeep Dodge Ram is brilliant for staffing such awesome people. More

Worst service ever. DO NOT GO TO THIS PLACE. I made an appointment at 7:30am in the morning to get the car serviced. Scott Hayes told me, I will hear from him at noon. I never got a call. I calle I made an appointment at 7:30am in the morning to get the car serviced. Scott Hayes told me, I will hear from him at noon. I never got a call. I called and he told me he will call me back with the problems of the car. Since then I have called them three times and everytime I call them, they say Scott will call you back. Well, Scott isn't calling back! Put me on hold for 1/2 hour. I need this car to go to work and pick up my son from school. Here they are, playing games and it is very convenient for Scott to no to call me back. What a terrible person he is. The only thing he can do is be honest with me and tell me he won't be able to look at the car today 'cuz he's busy. I will never buy Dodge/Chrysler vehicle again. 2012 car, already given me millions of problem. INVOICE NO. CHCS219541 04/27/2016 More

Very bad experience I sent an Internet inquiry about a used car they had in stock. Salesman Jeff was a very decent person and actually did his best. When I asked to speak I sent an Internet inquiry about a used car they had in stock. Salesman Jeff was a very decent person and actually did his best. When I asked to speak with his manager the manager ken never returned my calls. I left him over three messages and got no response. He also advised the salesman not to return my calls. Instead of attempting any sort of negotiation. Then after having gone online and speaking to the Internet manager. I received a call from an Iranian sales manager Sam said his name. He was just trying to blow me off. Said we are a one price store and we don't discount our cars and we are like Carmax and bla bla bla. Apparently they didn't like me since I made such a fuss about how poor the sales management was and how no one even tried to get me excited abou the car to get in my car and drive for 5 hours. It was a bad sign that even if I paid their price I was I. For more unpleasant surprises had I went there. I am in sales myself. If I tried to conduct my business n the same manner I will have no customers. I hope the owner of this dealership has the time to read this and take it seriously as it is coming from someone in the sales and customer service business. It is normal to turn down offers in this business but politely and respectfully. Not by acting ignorant and rude and desmissive. Cars sale them selves for the most part but it takes salesmen to create repeat customers and business continuity. It's people with these attitudes that give car salesmen a bad reputation. More

Very Unpleasant Experience We were looking for a used car, and asked for a $200 price break (on a +30K vehicle), which the Sales Manager verbally approved. At the salesperson's We were looking for a used car, and asked for a $200 price break (on a +30K vehicle), which the Sales Manager verbally approved. At the salesperson's suggestion, we went home to "build" a new vehicle on the Jeep.com website, to make sure that it wouldn't make more sense to just buy a new vehicle. When we returned the next day, we were ready to buy the used vehicle. But, incredibly, the salesperson said that the Sales Manager was out, and no one could approve the $200 price reduction. This despite the fact that the salesperson had the piece of paper they'd asked me to sign when it was first approved. It was a classic bait-and-switch, and we walked out and bought another vehicle at another dealership. The salesperson called the next day, after the Sales Manager returned, and offered us the car for $100 off — half of what they had offered two days before. As if we'd ever give them another shot at our business! Dealing with Westgate was a thoroughly unpleasant experience! More

Great Experience! I had such a great experience working with Westgate Chrysler Jeep Dodge Ram. I have previously purchased vehicles from Westgate Imports. I learned tha I had such a great experience working with Westgate Chrysler Jeep Dodge Ram. I have previously purchased vehicles from Westgate Imports. I learned that the Chrysler Jeep Dodge Ram was owned by the same person. My family and I have always had such a great experience with Westgate Imports, so when I was ready for a Jeep it was a easy decision. Wes Parker was my Sales Representative for both my most recent purchase of my Jeep Wrangler and my previous purchase of my Jeep Cherokee. I find that they have the best prices around ( with tons of research!). I did not feel any pressure while deciding which vehicle was the right one for me. From start to finish, it was a pleasant experience. Once deciding, I was in and out of the dealership in less than an hour. Everyone I worked with ( Wes, Sales Manager, Finance Specialist, Receptionist) was super nice and polite. More

Happy Jeeper Ordered a 2016 Rubicon a couple months back and the sales staff kept me informed with updates of the jeeps progress while being built and delivered. I Ordered a 2016 Rubicon a couple months back and the sales staff kept me informed with updates of the jeeps progress while being built and delivered. I also spoke with and got great consultation from the parts department for customization options. Their recommendations were spot on. Everything turned out awesome and I saved money by having Westgate order and install the parts compared to a quote from another jeep customization shop. They even texted me pics of the progress as the service staff were installing the custom parts. More

Great car-buying Experience! We purchased a Jeep Wrangler on Thursday, February 25. We chose Westgate because of our previous aquaintance with Aneta Chavdarova. Aneta is very pro We purchased a Jeep Wrangler on Thursday, February 25. We chose Westgate because of our previous aquaintance with Aneta Chavdarova. Aneta is very professional and personable. She is very knowledgeable in her profession. She gave us personal attention and answered all questions to our satisfaction. We received calls from Aneta to answer any follow-up questions, and she also called after our purchase to make sure everything was to our satisfaction. We highly recommend Aneta!! She is an outstanding sales representative, and we will also recommend Westgate CJDR for our friends and family. More

Salesperson went the extra mile My sales person Aneta made my experience exceptional. I was looking for a certified pre-owned Jeep Wrangler with low miles in a certain price range. O My sales person Aneta made my experience exceptional. I was looking for a certified pre-owned Jeep Wrangler with low miles in a certain price range. On my first visit she had exactly what I was looking for, however due to my procrastination it was sold. They had nothing left in stock that met my criteria. I informed Aneta that I had two weeks to find the jeep. She would check in with me every few days to keep me updated. About a week and a half had passed since my initial visit when I received an urgent text telling me to call her ASAP. When I called her back I found that someone had traded in the Jeep that I was looking for and it had not yet even been put on their website yet. I made the trip to the dealership and made the purchase right away and they made the transaction seamless. Thanks Aneta and the team at Westgate CJD. More

Mark Moore is honest and knows what he is doing Been dealing with Mark for years. Delivers on what he says. Listened to what I wanted and tried to get best deal for my budget Been dealing with Mark for years. Delivers on what he says. Listened to what I wanted and tried to get best deal for my budget More

Service Department My 2014 Cherokee has had some recalls but everytime the service has been great and the free oil change's are very handy. No matter what the reason I m My 2014 Cherokee has had some recalls but everytime the service has been great and the free oil change's are very handy. No matter what the reason I might be at Westgate Jeep for they have always been courteous, timely and friendly and the problems are resolved correctly. The service area will not be your reason for not buying at Westgate Jeep. Thanks to Paul and the rest of the staff in the service area for taking care of my Jeep Cherokee. Greg Davitt More