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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
874 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 874 reviews
June 18, 2022
I bought a brand new Jeep renegade there almost 6 years ago. at first it was great, they found me the car I wanted, they got it for me, they helped me finance it, everything was cool. Then I made the mista ago. at first it was great, they found me the car I wanted, they got it for me, they helped me finance it, everything was cool. Then I made the mistake of paying it off over a year early. Try getting the extra money I paid for the GAP insurance. I spent January questioning it, received notice saying it would take 30 days. The first of March, I asked again... the check is on its way. The first of April I asked again -- no response at all this time. They owe me several hundred dollars and I want it but I'm not going to get it and I've accepted the fact. This is a lousy place to do business and I will never do it again. Save yourself time and aggravation, don't deal with them. Something as simple as the "lifetime" roadside assistance plan expired last year. I didn't realize my lifetime had ended. Their so called "lifetime" free oil changes turned out to be totally worthless. You make an appointment they say "you don't need an appointment just bring it in" you take it in "do you have an appointment?" Wasn't worth the stress so I ended up taking it somewhere else. I'd rather pay for it than deal with those idiots. And heaven forbid you don't drink coffee you better bring something of your own if you want it. Listen to the reviews run far run fast. More
by Wolfie
June 13, 2022
I am ONLY giving Westgate Chrysler Jeep Dodge Ram one star because I cannot give NO STARS and post a review. Worst bait-and-switch experience of my life! I SPECIFICALLY gave the salesman on the phone the star because I cannot give NO STARS and post a review. Worst bait-and-switch experience of my life! I SPECIFICALLY gave the salesman on the phone the car I was looking at (VIN and everything), CLARIFIED we were talking about the same car, worked out a deal with the salesman over the phone and the internet, then went to go sign papers at the dealership which was over an hour away from my house. I had to take time from work to do this. The salesman KNEW which car I was buying because he talked about the SPECIFIC car WITH me on the phone before I drove all the way over. But as soon as I got there, the salesman and his manager tried to sell me a DIFFERENT car, and THIS car had mechanical problems. My loan was already secured, and the car they TRIED to sell me could not even be financed by my bank due to its age! When I told the sales manger, Travis, they needed to make the deal right and sell me the car they promised, Travis said, "I'm not GIVING you any money! I don't HAVE to do that!" I then asked to speak with Travis' manager, but Travis refused to give me his manager's name and would not allow me to speak with anyone other than him. Well, this dealership has earned a complaint from me to both the Attorney General's Office AND the Better Business Bureau! I guess Westgate Chrysler Jeep Dodge does not know "Bait and Switch" is illegal. More
by Kip694
Employees Worked With
Travis Lyons
June 08, 2022
Salesman was very responsive to me and so was the financial rep the truck is great and I’m glad I drove 100 miles to get it. One small issue was the second key they got for me is not the key for this financial rep the truck is great and I’m glad I drove 100 miles to get it. One small issue was the second key they got for me is not the key for this truck.I called Monday and was told I would be getting a call about this. So far I haven’t More
by Doug Talley
