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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
Very helpful Westgate was so very helpful and nice to work with. I sold my car so I couldn’t get a ride there. Eric offered to pick me up in the vehicle that I was Westgate was so very helpful and nice to work with. I sold my car so I couldn’t get a ride there. Eric offered to pick me up in the vehicle that I was purchasing and bring me in to do the paperwork. This was so nice of him. We got the papers signed and I was on my way really fast. I really appreciate what this dealership and Eric did for me. :) More
Excellent customer service! My car died unexpedity this week. Since I wasn’t planning on buying a new car I have no idea what I want. As a woman, car buying can be a very intimid My car died unexpedity this week. Since I wasn’t planning on buying a new car I have no idea what I want. As a woman, car buying can be a very intimidating experience. I came to WestGate Jeep after having a bad experience at a different dealership that was close by. I knew nothing about the Jeep product, but Aneta was an answered prayer from God! She greeted me very kindly and professionally asked some questions about what I had been driving before and what my anticipated budget was. Aneta was extremely knowleable about the Jeep product and completely answered any questions I had. She showed me the most elegant Compass! I was impressed by how well she knew her inventory to pick the perfect vehicle for me! She clearly explained the differences between the models and was just an absolute pleasure to work with! She is very personable and I highly recommend paying Aneta a visit if you are in the market for a Jeep! More
Recommend with Reservations (Update) My wife and I have not had a good experience so far with this dealership. We bought a brand new vehicle and took it in for an issue along with a warra My wife and I have not had a good experience so far with this dealership. We bought a brand new vehicle and took it in for an issue along with a warranty service and it has been a struggle just to get the service department to communicate with me about the status of my vehicle. Going on day two with much frustration and miscommunication about this issue. There have been a few positive people that have tried to help but overall I would not recommend this dealership at this point. Update - Management did contact me on these issues. They are working hard on getting a service center open to reduce issues with service related complaints. My issues with the dealership have been resolved and I felt I should provide an updated response to my initial evaluation. Larry worked hard to handle these issues and I appreciated his communication with me. More
Aneta was amazing! Aneta was extremely professional and dedicated to help my son find his first car. We are very excited with our new purchase and look forward to buying Aneta was extremely professional and dedicated to help my son find his first car. We are very excited with our new purchase and look forward to buying more cars from her. More
Aneta the sales representative I worked with was phenomenal. The whole experience was great, Aneta the sales representative was extremely helpful. She helped me every step of the way, she really made purchasing The whole experience was great, Aneta the sales representative was extremely helpful. She helped me every step of the way, she really made purchasing my first car simple. I plan on buying from this dealership again. More
Great experience I had a great experience. Aneta was my sales person. She brought the car around that I was interested. She was knowledgeable about the car and was abl I had a great experience. Aneta was my sales person. She brought the car around that I was interested. She was knowledgeable about the car and was able to answer all my questions. We did purchase the car for my son. Thanks for no pressure. More
A good expierence Your staff, Aneta and Jessica, were both very helpful, friendly, and knowledgeable. They made our experience very easy. Aneta helped us even when we Your staff, Aneta and Jessica, were both very helpful, friendly, and knowledgeable. They made our experience very easy. Aneta helped us even when we were not there in person. Buying a car for the first time can be stressful but they made it very easy and stress free. More
Great saleswoman Aneta Aneta was a great sales women. She was patient and very knokedgable about the inventory that would fit my families needs.. she was professional at all Aneta was a great sales women. She was patient and very knokedgable about the inventory that would fit my families needs.. she was professional at all times. And made the car purchase easy and painless.. thank you Aneta.. More
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Good deal! I was looking for a great deal on a van. Westgate had a few options and I found the one for me. Props to manager, Eric Holmes for putting a deal tog I was looking for a great deal on a van. Westgate had a few options and I found the one for me. Props to manager, Eric Holmes for putting a deal together for me and my company. Because of Eric, we will be back for more vehicles in the future. More
Friendly staff Car buying is never a fast or easy process. I spent 8 hours here buying my car and was exhausted when I got home, but found the staff to be courteous Car buying is never a fast or easy process. I spent 8 hours here buying my car and was exhausted when I got home, but found the staff to be courteous and professional, especially Wesley, who focused his entire day on my search and stayed well past closing and Jessica, who came in on her day off with her son in tow to help do my file at the last minute to get me out of there. There was ONE thing I was very disappointed in and that was the advertised price of the new cars on their website. I came in expecting a car to be a certain advertised price only to find out AFTER test driving it that the advertised price was the “after all discounts” price (some of which I didn’t qualify for, like a military discount) so the actual price was much higher. I felt deceived and like it was a fishing tactic to get me in there. I would also recommend that you give the customer a heads up about any “add ons” like warranty opportunities early on so you have time to research them and speak with family about them. I was offered a warranty opportunity right as I was signing my paperwork at the end, and it was already 8:30pm and lights were being shut off in the building so i felt pressured into making the decision that I later regretted. I wish I had known my options ahead of time so I didn’t have to make that split second decision. Probably a sales technique, but not necessarily a moral one if that’s the case. Overall, I dreaded car shopping and I still do, but the popcorn was good, staff was friendly, and I’m thrilled with my purchase thus far. More