Westgate Chrysler Jeep Dodge RAM

I didn't have great experience with them After they sold me the car their service declined. It is hard to reach someone on the phone. There is a nationwide recall for features. They are hard After they sold me the car their service declined. It is hard to reach someone on the phone. There is a nationwide recall for features. They are hard to reach on the phone and can't fix this issue in 2 months from now. They advised me to continue driving the car besides concerns about the safety. They were great when selling now they just seems not to care. More

Service my SUV I had a real problem to come up with my SUV, The service department was completely book up. Service Adviser knew I should not drive my SUV until repai I had a real problem to come up with my SUV, The service department was completely book up. Service Adviser knew I should not drive my SUV until repairs was done. Service Adviser got my SUV in for the repairs ASAP. I trust my vehicle with Westgate service department for all of my services. More

Sale person was Mark King. Mark King is very caring about the concerns you may have. He goes out of his way to make sure you are happy. He does not push you into buying a vehic Mark King is very caring about the concerns you may have. He goes out of his way to make sure you are happy. He does not push you into buying a vehicle and is honest. He got me into a brand new 2018 Cherokee. No sales person compairs to mark. More

Great Customer Service! I worked with Travis throughout the entire process and he was great! I had a lengthy drive to make before coming to the dealership and he helped me t I worked with Travis throughout the entire process and he was great! I had a lengthy drive to make before coming to the dealership and he helped me to work out all of the details ahead of time so it would be very smooth when I came in! I highly recommend this dealership even if it's not necessarily local. It is worth the time + travel! More

Hassan was great to work with I really liked my first experience with the service department. I had an issue with a side panel and Hassan had fixed it fixed in a timely fashion and I really liked my first experience with the service department. I had an issue with a side panel and Hassan had fixed it fixed in a timely fashion and was very friendly and knowledgeable. Really liked working with him. More

Recalls completed I scheduled an appointment to perform a recall service about 2-3 weeks in advance. During the interim another safety recall was announced. I dropped o I scheduled an appointment to perform a recall service about 2-3 weeks in advance. During the interim another safety recall was announced. I dropped off my vehicle mid afternoon the day before the scheduled appointment. Received a phone just before closing that the work for both recalls was completed and the vehicle was ready for pickup. Was offered a free car wash. All work performed was completed ahead of schedule. Service personnel are always responsive and pleasant. Would have rated 5 stars if they could improve their telephone response. Very difficult to get through to speak to someone. More

Customer Sat - MBlood Drop off for oil change. A courteous greeting and the Services team took care of a future service during this visit and made non pressured recommendat Drop off for oil change. A courteous greeting and the Services team took care of a future service during this visit and made non pressured recommendation. Thank you Hassan. More

Issue Arose but Service Team Stepped Up I used one of my prepaid oil change options on 08/06/18. The tech broke my O-ring and I didn’t realize it until my car started smoking 10 minutes afte I used one of my prepaid oil change options on 08/06/18. The tech broke my O-ring and I didn’t realize it until my car started smoking 10 minutes after leaving. I called the service dept and they dispatched a loaner car immediately. The issue was resolved the next morning & my car was returned after the issue was corrected. I do hope I’m credited the oil change back since it wasn’t done correctly! More

Great Purchase Experience I found a car online that I wanted to buy for my daughter and was glad to get in the dealership and out within 30 minutes. My husband went in at a lat I found a car online that I wanted to buy for my daughter and was glad to get in the dealership and out within 30 minutes. My husband went in at a later time to test drive and determine if the car was the one we wanted. They worked with us on the price and filled the tank, detailed the car and had us through the finance process before we knew it! Very efficient, quick and easy to work with. I will definitely recommend Westgate and Jarvis to anyone looking for a vehicle. More