Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Aneta knows how to treat customers! Aneta was extremely knowledgeable and professional throughout the entire process. She was interested in what I was looking for and took the time to e Aneta was extremely knowledgeable and professional throughout the entire process. She was interested in what I was looking for and took the time to ensure I was receiving all the information that I needed. She was extremely patient and was willing to take the time to ensure all my questions were answered. More
Always a great experience! This was our second experience with Westgate and our family's third visit. We never faced a pushy sales team, they were helpful and a true advocate fo This was our second experience with Westgate and our family's third visit. We never faced a pushy sales team, they were helpful and a true advocate for the buyer. The finance manager was the same, not pushy and helped with advising on the best means to secure financial assistance with the purchase. Visiting with and without our kids they were always attentive to our needs. Aneta has been great with the purchase - her professionalism and courtesy with the right amount of communication really made these deal(s) happen. We can't thank her enough for providing us with the car of our dreams! Thank you Westgate team (especially Aneta) for a great car buying experience! More
Wonderful experience We love the service that Westgate provides! Came in to get a new wrangler and were helped out by a master Jeep expert Mr. Duffy. I had all my ques We love the service that Westgate provides! Came in to get a new wrangler and were helped out by a master Jeep expert Mr. Duffy. I had all my questions answerd in detail and am very happy More
Very nice Great experience with Westgate and Eric. Came from a few hours away to get the truck I’ve been eyeing for a while now since they came out. The new 20 Great experience with Westgate and Eric. Came from a few hours away to get the truck I’ve been eyeing for a while now since they came out. The new 2019 rams are beautiful and awesomely equipped with features. Super happy customer here! More
Refusing to honor signed and paid service agreements UPDATE: Westgate is now threatening me with a Cease and Desist with regards to this posting, although all information contained is factual and they ha UPDATE: Westgate is now threatening me with a Cease and Desist with regards to this posting, although all information contained is factual and they have been provided proof. Westgate Auto is perpetuating a large scale scam regarding their Westgate for Life service. They are using this as a selling point and then refusing to honor the contract due to speculative wording on their part. They have repeatedly changed their verbiage and blamed clerical errors, but still refuse to honor their signed contracts. When I initially entered the dealership to discuss this with the GM, I was assaulted on video by a sales associate on the show room floor. Again, I have a signed contract. Your signed contracts with Westgate will not be honored. They have done this with more than one WfL contract that I am personally aware of including those of their own employees. This has been confirmed by their newly acquired dealerships as well as their corporate office which is currently investigating them for multiple red flags. They sold us a vehicle on the basis of a bait and switch scheme with their Westgate for Life service. They refuse to honor our signed contract because the components of the vehicle they sold us were not reported properly by their dealership upon sale. After purchase we were advised the engine in our car did not qualify for WfL, even though the specification of this engine or any exclusion related to it appear nowhere in our documentation or theirs. They admitted to this clearly and in writing, but still refuse to honor the signed contract. They did not sign our purchase order, or any other applicable documents such as the arbitration agreement. Amoung this and other purposeful oversights, they did not have my vehicle legally inspected upon sale which violates NC state law. The Service Manager Bill Lee agreed to try and honor part of the Westgate for Life contract if I agreed not to write a true review of my dealings with him and Westgate on Yelp or report them to the BBB. I was offered compensation in exchange for not contacting their corporate office or posting reviews of our dealing. When we addressed this point with Mike Frazier who was identified to me as their legal counsel although he advised us he is not, my husband was advised that we were being a served a Cease and Desist request based on the information in this review. They have proof of all claims I have made here, yet still refuse to honor my contracts and have now resorted to written threats. Do not do business at this dealership More
Great Service! Aneta gave tremendous aount of help and not pushy at all! Honest and efficient dealership! Will recommend them for sure. Enjoy every second of the car Aneta gave tremendous aount of help and not pushy at all! Honest and efficient dealership! Will recommend them for sure. Enjoy every second of the car buying experience. More
Fast and easy Westgate and Eric made my deal very easy and fast. Was happy with the service and knowledge they provide. Great location for all your commercial needs Westgate and Eric made my deal very easy and fast. Was happy with the service and knowledge they provide. Great location for all your commercial needs. Give Eric a call! More
Pleasant experience I stopped by without an appointment to test drive a new vehicle. Took about five minutes, but they found me a sales person who got me in the truck ri I stopped by without an appointment to test drive a new vehicle. Took about five minutes, but they found me a sales person who got me in the truck right away. Everything about the dealership was great, even if we did not end up buying the vehicle simple because the vehicle was not a perfect fit. They gave me everything I needed to Make my decision while not being too pushy More
Aneta is the bomb! We found a used van on the website and arranged an appointment to go look at it. Aneta did a good job of interfacing between us and the sales manager We found a used van on the website and arranged an appointment to go look at it. Aneta did a good job of interfacing between us and the sales manager and we ended up purchasing the vehicle. I would highly recommend Aneta as a sales person. More
Upfront advocate Working with Aneta has been a wonderful experience. She advocates for the customer and makes sure you’re well informed about your purchase. I highly r Working with Aneta has been a wonderful experience. She advocates for the customer and makes sure you’re well informed about your purchase. I highly recommend her. More