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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
876 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 876 reviews
January 27, 2019
Pleasant buying experience. Paul Hayes was easy to deal with and answered all our questions. We purchased a Ram 2500. He was very knowledgeable about the truck. I enjoyed the no Paul Hayes was easy to deal with and answered all our questions. We purchased a Ram 2500. He was very knowledgeable about the truck. I enjoyed the no pressure approach he had with my wife and I. I feel that we got a good deal and are happy with the experience. More
by HerTruck
Employees Worked With
Paul Hayes
January 26, 2019
New pacifica We came from a few hours away to eat a new Pacifica. We spoke to Eric on the phone and got everything worked out before we came to the dealer. We are We came from a few hours away to eat a new Pacifica. We spoke to Eric on the phone and got everything worked out before we came to the dealer. We are very happy with the level of customer service Eric provided for us :) More
by Van lovers
January 23, 2019
Aneta helped us out tremendously she was very funny and helped us understand the pricing as well as took care of us she was amazing!!10/10 helped us out tremendously she was very funny and helped us understand the pricing as well as took care of us she was amazing!!10/10 More
by szeegan@yahoo.com
Employees Worked With
Aneta Chavdarova
January 23, 2019
New Jeep!! My truck had super high miles and was getting to the point of needing a lot replaced. We wanted to switch to an suv for more of a practical commuting My truck had super high miles and was getting to the point of needing a lot replaced. We wanted to switch to an suv for more of a practical commuting vehicle. Charlie and Eric really helped us every step of the way! Very happy with our purchase and we will continue to shop at Westgate. More
by New jeep owners!
January 16, 2019
False Pricing Information, Refused to Correct It In the process of negotiating a price for a used car that my parents were interested in buying, Jessica gave me a NADA printed value for the car and t In the process of negotiating a price for a used car that my parents were interested in buying, Jessica gave me a NADA printed value for the car and told me that number was what she could sell it for. She did this to support her contention that the price we were negotiating was a certain discount off of that price, to support that she was giving me a good deal. About half an hour after leaving the dealership with a negotiated price that I communicated to my parents, I looked back at the NADA value print-out and noticed that it wrongly included in the price 2 features (roof rack and rear entertainment system) that the car we were discussing did not have. It incorrectly made the quoted NADA almost $800 higher than it should have been. I immediately texted her and asked her about this, and she admitted that it was a mistake. But she ignored my request to correctly adjust the purchase price of the vehicle so that I got the same deal off the NADA value that I negotiated with her. I then asked her why she thought this type of practice was OK when I felt it was fraudulent. She did not answer me, and instead began communicating directly with my father, who is in his 70s and did not know about this issue yet. I find it distasteful, at a minimum, that Westgate would be dishonest in order to game someone out of $800, avoiding providing the justification for that, and failing to communicate with me. More
by Anonymous
Employees Worked With
Jessica
January 15, 2019
Perfection in caring the Customer My experience in dealing with dealers for many years, WestGate dealers especially Paul Hayes is quite different in excellent customer service. He is a My experience in dealing with dealers for many years, WestGate dealers especially Paul Hayes is quite different in excellent customer service. He is a wonderful person dealing with customer especially his patience. More
by sirmams@yahoo.com
Employees Worked With
Cynthia, Paul Hayes
January 14, 2019
Great experience Paul listened to me from the moment I walked in the door. He provided all the answers to my question in a timely manner. He was respectful of my time Paul listened to me from the moment I walked in the door. He provided all the answers to my question in a timely manner. He was respectful of my time and did all he could to expedite the process. Neither Paul nor Garrett pressured me for up sales bit did explain all the options available to me. I will be back Mike C More
by Mikec
January 13, 2019
Great customer service We called in to talk about getting a specific truck at Westgates other store. Eric helped us every step of the way. He got the truck in and made sure We called in to talk about getting a specific truck at Westgates other store. Eric helped us every step of the way. He got the truck in and made sure it was perfect for us. Had all the paperwork ready upon our arrival and only took minutes to get us in and out. A++ service ! More
by Raleigh couple
January 13, 2019
A great and friendly dealer. I visited this dealership during the hunt for a new truck. I made an appointment to see the truck I was interested in, and met with Aneta Chavdarova f I visited this dealership during the hunt for a new truck. I made an appointment to see the truck I was interested in, and met with Aneta Chavdarova for a test drive. It was a pleasure to work with her throughout the day - so much so that even though I did not ultimately purchase a truck here, I wanted to let others know how good their visit will be if they come in to see Aneta. She was personable, easy to talk to and straight forward about the entire process. I would recommend exploring the buying process here to anyone looking to get into a new vehicle. More
by Den
Employees Worked With
Aneta Chavdarova
January 10, 2019
Efficient, informative, & helpful My experience at Westgate was superb. I was pleasantly surprised at how easy Aneta made the whole process of purchasing my new vehicle. I was in the m My experience at Westgate was superb. I was pleasantly surprised at how easy Aneta made the whole process of purchasing my new vehicle. I was in the market for a vehicle that has more room for my family and would fit my budget. Her thoughtful vehicle recommendation addressed both those needs. Additionally, the value she was able to offer me for my trade in was impressive. I will recommend Westgate to friends and family. More
by DAW85
Employees Worked With
Danny Markadakis, Aneta Chavdarova
