Westgate Chrysler Jeep Dodge RAM

There was a nice 2010 Prius that I drove up twice for that was at 79000 miles. The first time the Prius was not delivered to them yet and they new that when I call to see it. They showed me another Prius that was at 79000 miles. The first time the Prius was not delivered to them yet and they new that when I call to see it. They showed me another Prius. They contacted me via email and I set up an appointment that I was late for. They showed me the car I desired. It had bumpers removed so I was unable to drive it. My sale man said he would let know when I could come back. I sent a text to check on 🚗 and the next day I was informed by email that it was no longer available. I want to buy the car. More

I had the best experience purchasing my car from this dealership thanks to the expertise of Aneta West. She is top notch!!! dealership thanks to the expertise of Aneta West. She is top notch!!! More

This review is for the wonderful saleswoman, Aneta Chavdarova, who helped us with a vehicle we were interested in. She is personable, knew the car thoroughly, and was patient with us as we were undeci Chavdarova, who helped us with a vehicle we were interested in. She is personable, knew the car thoroughly, and was patient with us as we were undecided as we were shopping around. Even tho we didn't get the car it was only because I found one with half the miles elsewhere. It was no reflection on her at all. In fact, afterwards we decided it would make a great second car, but someone else snatched it up before we could make it back. I would definitely ask for Aneta again if we decide to look for another of the same make & model. She is a dream to work with!! More

Absolutely the worst dealer and service dept. EVER! They refuse to return msgs or pick up their phone on hold (more than 30 min!). I could never recommend this dealer under any circumstances. Whenever I hav refuse to return msgs or pick up their phone on hold (more than 30 min!). I could never recommend this dealer under any circumstances. Whenever I have complained to them in the past, they apologize and zero changes are made. NEVER again!! More

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This has got to be the worst dealership ever when trying to buy a car online. They will not answer any questions regarding extended warranties or cost to certify the vehicle as they are too busy. They are f to buy a car online. They will not answer any questions regarding extended warranties or cost to certify the vehicle as they are too busy. They are first come first serve only if you are in the showroom. Trying to get quote on cars takes forever so you better have your whole day available to wait on them. Buy from any other dealership you can find and you will have a much better experience. More

Westgate warranty for life is shame. They make your 5000 miles oil and tire service so painful in hopes that you drop out and void the warranty. Do make consider the Westgate warranty for life as a benefit miles oil and tire service so painful in hopes that you drop out and void the warranty. Do make consider the Westgate warranty for life as a benefit when big a car. It is a hassle. I am sitting in their waiting room for 1.5 hours as I wait for them to change my oil. This appointment was scheduled 2 weeks ago. This is my 6th oil change here and they always suck. More

Poor follow up and sketchy sales tricks. I can't blame the sales person as she actually tried. The finance group was the worst as they try to conveniently leave out discounts and double talk on the warra the sales person as she actually tried. The finance group was the worst as they try to conveniently leave out discounts and double talk on the warranty. I had to go in at least 2 times to get warranty information after they said it would be mailed to me. Funny how other Jeep dealerships actually give you all of the paperwork from day one. Save yourselves the headache and just go somewhere else. More

Extremely poor follow up. I submitted a deal under the Westgate Way, and crickets. Typical dealer, they want to get you on the lot. Unprofessional Westgate Way, and crickets. Typical dealer, they want to get you on the lot. Unprofessional More

TERRIBLE SERVICE!!! My husband and I are in the market in buying a Dodge Charger, and he received a call from one of their female sales associates, and she was beyond rude! My husband was inquiring about a c buying a Dodge Charger, and he received a call from one of their female sales associates, and she was beyond rude! My husband was inquiring about a car for sale, and she responded by saying, "you have too many questions for me to deal with over the phone." Then she asked my husband for his email because she didn't want to talk to him anymore over the phone and hung upon him. I recommend everyone to take their business elsewhere. I guess this dealership fails to realize or remember the customers have the power because they are the ones who pay. Great customer service makes a big difference!!! More