Westgate Chrysler Jeep Dodge RAM

Radio dont work and my jeep making a humming noise dont come here dont call back or noting come here dont call back or noting More

I called ahead, prepared as well as possible before going 1.5 hours away to look at a 2010 Acura MDX that is listed as "in superb condition inside and out!!" but was not even close to "superb". The TPMS ligh 1.5 hours away to look at a 2010 Acura MDX that is listed as "in superb condition inside and out!!" but was not even close to "superb". The TPMS light was on upon start up, the hood shocks do not work, there was food and debris from the front to the third row back, a corroding battery in the change holder, and the center console covering is completely ripped off of the center console - and Stacy claimed not to know anything about anything and became offended as we were pointing out things that were wrong with a car that is listed as in superb condition both inside and out. After the test drive I offered 10K (so $952 less than asking) with the provision of the car being detailed (which we were told is done to every car that is sold, so shouldn't affect my price), and fixing hood shocks and the tire pressure maintenance system, which shouldn't reflect in my price since the car is listed in superb condition. She came back with an offer of $11750 with $148 payments for 36 months - I pointed out that she had only given me $500 off the car. I was firm in the $10K and she came back with the next deal telling me it was $11265 with $150 payments for 36 months. When I asked her how that math was possible she became rude and refused to try and explain this new math to me, asking me why I was quibbling over $2!! The "manager" came and told me I was being unreasonable to expect the car to be in any better condition than it is at 12 years old, but no one could explain that if that is so why it is listed in superb condition - but I was told that everyone's opinion of what "superb" means will be different. Seriously?! I walked out, and on the ride home I texted the number I had been dealing with before going and explained all of this - he texted back that he was sorry and he didn't know where she got her numbers. He sent me a photo of the banks offer which read $11265 with payments of $129 per month. So, she was obviously trying to rip me off in an attempt at making more money on the loan!! I walked in with $7500 cash to buy this car - and showed the cash to both her and the manager to try and make the point that I wasn't playing games, specifically answered her question of "do you want deal number one or deal number 2" with the answer, "I want the deal that is fair and honest" at which time she told me we obviously were not connecting, and that I obviously couldn't connect with her manager, so she didn't know what else to do for me, so she was going to walk away so my brother and I can talk - and that's when I decided to just walk out. Stacy's behavior and attitude was ridiculous and cost your company $10K. Perhaps everyone there should just go on vacation since y'all have so much business you can afford to throw away $10K with $7500 of it being given to you in cash. More

Bought (cash) 2015 jeep cherokee on January 8th 2022 and didn't get my 2nd key to the vehicle.. they said someone in the service dept had it and would send it asap... we still don't have it and they don't e didn't get my 2nd key to the vehicle.. they said someone in the service dept had it and would send it asap... we still don't have it and they don't even have the decency to call me about it. I have had to call them every time and half the time no answer. The front wiper fluid doesn't come out , the jeep wasn't cleaned before we took it home, the front tires are worn and it needs a alignment..But most of all I want my extra key! We live a hour away and now will have to drive back to get a key made with tolls both ways and the price of gas! Very unprofessional! More

Bought Jeep 7/12/21 still have not received my tags or registration. Called many times. Still no tags. Car’s still in previous owner’s name! Contacted attorney General and WRAL’s Monica Laliberty. Hoping registration. Called many times. Still no tags. Car’s still in previous owner’s name! Contacted attorney General and WRAL’s Monica Laliberty. Hoping for results soon. Today is Jan 7 2022! More

Was told work had been done on my Jeep, it had not even though they charged me. Was told they would get me in first thing in the morning to fix it, got there and they said that was no longer the case. Thes though they charged me. Was told they would get me in first thing in the morning to fix it, got there and they said that was no longer the case. These are not trustworthy people. More

They sold me a car with a broken sunroof and did not disclose it. Did not test on day of purchase cause car was 2018 with 50k and just did not think about it. No way they did not know it was broken. disclose it. Did not test on day of purchase cause car was 2018 with 50k and just did not think about it. No way they did not know it was broken. More

Managed to schedule an appt without a problem - however when I called back to confirm windshield replacement and a loaner car, I couldn’t get a hold of them for 3 days. I was on hold for over 30 minutes a when I called back to confirm windshield replacement and a loaner car, I couldn’t get a hold of them for 3 days. I was on hold for over 30 minutes all 3 times and then left a vm which was never returned. The 4th day I finally reached s woman who was very rude, would not share the service managers name or number with me and told me he would return my call in 10 minutes. I’m still waiting…AND THAT WAS YESTERDAY! Needless to say I will NOT be bringing my Jeep here for service! More

Salesman was nice, but not knowlegeable about the car. Car was very dirty on the outside, but clean on the inside. Needed brake rotors. They offered a fair amount for my trade. Sales manager came down on Car was very dirty on the outside, but clean on the inside. Needed brake rotors. They offered a fair amount for my trade. Sales manager came down on the price of their car. They did not misrepresent their car. Cosmetically it did not meet my standards. If they had one similar, I would buy it. More

Great place to buy a car. But worst place EVER for maintenance. Don’t go there. You will save yourself a lot of time and frustrations. It’s impossible to get someone on the phone who can actually answ maintenance. Don’t go there. You will save yourself a lot of time and frustrations. It’s impossible to get someone on the phone who can actually answer your questions. You would think making an appointment would Make things move faster but alas, this time I brought my car in yesterday morning and a day and a half later I am still waiting. You get NO updates whatsoever. My warranty runs out in about 3000 miles and I will run away as fast as I can. DO NOT GO THERE More