Westfield Ford Inc

Treated like I was under educated I warned my daughter to avoid this dealership as they have been less than adequate in the past. She made an appointment anyway for a Saturday. They to I warned my daughter to avoid this dealership as they have been less than adequate in the past. She made an appointment anyway for a Saturday. They told her the car wouldn't be ready til Tuesday and she could get a rental car at no charge from Enterprise. Well, the car rental was closed and we never did get a car as they were closed the next day too. We had also purchased a bumper to bumper warranty that we were told NEVER expires And could be sold with the car. NOT TRUE. When picking up the car I was told a warranty like that would cost $20,000.00 (told to me like I had three heads). When calling Ford's Customer Service in Dearborn, MI, I was told that I needed to take this up with the dealer. The dealer claimed I need to take this up with Ford. Hmmm. I've yet to learn how to talk from both sides of my mouth. Avoid this dealer. I doubt that I would ever purchase a Ford again. More

Nice, friendly staff Mildred was very helpful from the beginning. I highly recommend her, she made the process very easy for me, and to get a good price for my car. Mildred was very helpful from the beginning. I highly recommend her, she made the process very easy for me, and to get a good price for my car. More

Friendly Sales Staff I really enjoyed working with Mildred. She was was very friendly and knowledgeable. I was able to get a great price for my car. I am loving my new Edg I really enjoyed working with Mildred. She was was very friendly and knowledgeable. I was able to get a great price for my car. I am loving my new Edge Sport!! More

The Great Escape MARY CABARLE is a sweet sales person who is very knowledgeable of Ford sales and service. Mary helped me find and finance my 2015 Ford Escape when oth MARY CABARLE is a sweet sales person who is very knowledgeable of Ford sales and service. Mary helped me find and finance my 2015 Ford Escape when other dealers could not. She always gets me into the free car washes quickly and said that if I call when I am coming in for service she will help expedite that also. This helps because I drive for a ride sharing service, time is money and I have to wash my car frequently. Thanks again Mary! More

Great, frendly dealer. Very frendly peoples I would recommend that dealer to anyone...they really did anything to keep us happy and drive off with the car of our dream ... T Very frendly peoples I would recommend that dealer to anyone...they really did anything to keep us happy and drive off with the car of our dream ... Thanks More

Westfield Ford Exceptional Experience I became obsessed in the car buying experience. I researched many websites nit restricted to Ford.com(true car, Edmunds.com, and KBB.com) I have only I became obsessed in the car buying experience. I researched many websites nit restricted to Ford.com(true car, Edmunds.com, and KBB.com) I have only purchased 3-4 new cars but the reputation of car dealers in general did not put me at ease. I found the car I wanted at what I felt was a good fair price and chose Westfield Ford a few miles further for his purpose. I met Bill Lange who worked with me every step of the way. Bill had great interpersonal skills and his Ford knowledge was amazing. My intent the day of purchase was to put a deposit down and they were going to locate/trade with another dealer. I changed my mind on color and Westfield honored my pricing allowing me to drive home that day with my dream car. Thanks to Bill and Ryan the finance manger I am driving my dream 2015 scape Titanium!!! Top rated salesman & dealer More

"STRESS FREE" NO-HAGLLE CAR BUYING! I delayed purchasing a vehicle because of this! I hate the stress of going from dealership to dealership and haggling on price! Sydney made the pu I delayed purchasing a vehicle because of this! I hate the stress of going from dealership to dealership and haggling on price! Sydney made the purchase of my 2015 Escape smooth and hassle free and I will definitely recommend her to everyone I know! More

Down-to-Earth without the sales pressure Bill Lange is a very down-to-earth and extremely helpful sales professional. He is very knowledgeable about Ford’s product line and listens to what yo Bill Lange is a very down-to-earth and extremely helpful sales professional. He is very knowledgeable about Ford’s product line and listens to what you are looking for without trying to steer you towards spending more. After purchasing my Ford Bill went through all the features bumper to bumper and called me the following week to see if I was happy with my purchase and wanted to know if I had any questions. A+++++. Thanks Bill! More

Sydney is great to work with Sydney Largen is an extremely helpful professional. She is passionate about Ford and helping her customers make sure they get the car that is perfect Sydney Largen is an extremely helpful professional. She is passionate about Ford and helping her customers make sure they get the car that is perfect for them. The entire time she spent with us was pleasurable and non-stressful. She answered all our questions and went out of her way to make sure we were clear with options and features. We highly recommend anyone interested in Ford products to work with her. Thanks, D and A More

Mildred is AMAZING Mildred was AMAZING, from start to finish. Never rushed us, really got to know my Fiancé and I. Showed she cared even when we walked away from a deal. Mildred was AMAZING, from start to finish. Never rushed us, really got to know my Fiancé and I. Showed she cared even when we walked away from a deal. She followed up she earned the right to earn my business, and when I found the Truck I was looking for she was able to make it work. Her manager Al was great as well. I could have gone with another Ford Dealership, but Mildred was so AMAZING that when the time was right my Fiancé said we must go with Mildred. Thank you so much Mildred, Al, and Everyone at Westfield Ford. Jeffrey & Lupe More