Westfield Ford Inc

My service experience with Westfield Ford was a nightmare beginning with service writer Tony’s lack of respect and zero professionalism which leads me to never again visit this place and never again purchasi beginning with service writer Tony’s lack of respect and zero professionalism which leads me to never again visit this place and never again purchasing Ford products 3-1/2 weeks into repair Ford did not honor my aftermarket warranty. They made several promises as to when the vehicle would be ready and they never lived up to their word. They threatened me to pay a $900.00 bill or they would not release my vehicle, the actual bill was only $600.00! A manager intervened and was able to get my bill down to $381.00 again for work I never authorized! This place does nothing but scam people!! More

I would give ZERO stars if I could. I was emailed a I would give ZERO stars if I could. I was emailed a quote on a NEW car. I called to accept the offer and put a deposit down to hold it until I could I would give ZERO stars if I could. I was emailed a quote on a NEW car. I called to accept the offer and put a deposit down to hold it until I could get there. I was told that the car is not new and belongs to the wife of the manager. SO, it is NOT new and is not actually for sale. The offer was bogus and I was told they would consider selling for $20,000 over sticker. This is shady and misleading to say the least. Do not send offers that are not legit. And do not have used vehicles listed on your site as new. More

Service is horrible, they need new service advisors / management, terrible, they don’t update you on the status of your vehicle, not friendly at all management, terrible, they don’t update you on the status of your vehicle, not friendly at all More

Excellent service ask the way around. I purchased my new 2020 Escape with no pressure, great financing and low payments. The service dept is excellent to help me keep up on my oil changes and all my needs. 2020 Escape with no pressure, great financing and low payments. The service dept is excellent to help me keep up on my oil changes and all my needs. Thank you Westfield Ford ... Sonia More

Great service and attention! Sales and finance staff are very knowledgable and professional. Its a pleasure to do business with Westfield Ford! I found the perfect vehicle thanks to the team at Westfield F very knowledgable and professional. Its a pleasure to do business with Westfield Ford! I found the perfect vehicle thanks to the team at Westfield Ford! More

I had a second great experience with Nick Stepici. Worked out a nice deal on a 2020 Shelby GT 500. First time was in March 2019 when i purchased a new F-150 Raptor. Worked out a nice deal on a 2020 Shelby GT 500. First time was in March 2019 when i purchased a new F-150 Raptor. More

Westfield made purchasing an easy decision. Let them know I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeab I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeable about every option on the trucks. By the time i got off work and to the dealer, they had me out in less than 20 minutes. Definitely the only place my family buys vehicles, but more importantly when I refer friends I know they will get the same amazing treatment. Thank you for putting the customer first and the safety protocols your taking. More

Professional My experience at Westfield was positive. My sales consultant, Rick Blumerich was especially helpful. I have and will continue to recommend Westfield F My experience at Westfield was positive. My sales consultant, Rick Blumerich was especially helpful. I have and will continue to recommend Westfield Ford to friends and family. More

Thank You for a great experience!Michael and Amen were Thank You for a great experience! Michael and Amen were professional yet friendly. They made me feel like one of the family. I will recommend them a Thank You for a great experience! Michael and Amen were professional yet friendly. They made me feel like one of the family. I will recommend them and Westfield to my professional and personal network. Shawn Cosentino More

Extremely happy with the 2020 Ford Edge we have purchased. Our sales representative (Nick) was exceptional! He easily helped us decide which vehicle fit our needs best based on his vast product kno purchased. Our sales representative (Nick) was exceptional! He easily helped us decide which vehicle fit our needs best based on his vast product knowledge! More