Westfield Ford Inc
Countryside, IL
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Make promises they don't intend to keep. Found out the 2 different fixed the same part however one of them broke the part and know one knew until I took my car to another shop. Turns out I h Found out the 2 different fixed the same part however one of them broke the part and know one knew until I took my car to another shop. Turns out I had to take my new vehicle to another dealership to get the service I expected.This dealership has turned into a nightmare experience and I am sorry to say that I bought a car from there. I still remain confident the ford will make things right More
Very professional and easy to work with. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable. More
It was fast and simple and I love my new Ford Everyone from the salesman to the Finance office made it a wonderful experience. Would recommend to everyone if in the market for a new vehicle to give them from the salesman to the Finance office made it a wonderful experience. Would recommend to everyone if in the market for a new vehicle to give them a shot I was not disappointed More
We had a very good experience at Westfield. The negotiations were professional and straightforward. The price of the truck was fair, not more or less than competitors but it was nice to deal w The negotiations were professional and straightforward. The price of the truck was fair, not more or less than competitors but it was nice to deal with people who didn't test you like a sucker. My only negative was the paperwork guy who gave us a very, very hard sell on an external warranty and made my loan for 60 Months rancher than the 48 I asked for. As the last person in the process that leaves a bit of sourness to the experience. That said we would definitely consider for another purchase. More
I walked in on a Friday morning and was greeted by Jacob, I informed him that I was interested in the bronco. Jacob welcomed me and was ready to get me in one, and we were off test driving. I instantly fell I informed him that I was interested in the bronco. Jacob welcomed me and was ready to get me in one, and we were off test driving. I instantly fell in love, not with Jacob, but with a 2023 Ford Bronco Sport Heritage edition in robins egg blue. To make a long story short. I am a proud owner of a brand Ford Bronco. Best decision I made that Friday morning. Jacob and the crew at Westfield Ford are the best out there. More
We were buying from out of state, and feel they took advantage of us. The sales guy tried to use his health issues to make us feel bad, to help convince us to buy the car. The vehicle runs great, but he advantage of us. The sales guy tried to use his health issues to make us feel bad, to help convince us to buy the car. The vehicle runs great, but he wasn't honest about all the dents and scratches on it. We bought the vehicle anyways, but then got a horrible surprise after getting it home and washing it. We don't know exactly what they used to cover the sanded down and primed spot over the back wheel well, but after washing it all the cover up came off and now it looks awful. Overall it was not a good experience and I would NEVER buy a vehicle from here again. More