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Westfield Ford Inc

Countryside, IL

Overview
Reviews
Vehicles
4.0
117 Reviews
Call Dealership (708) 354-8600

6200 S La Grange Rd

Countryside, IL

60525

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Showing 117 reviews

December 15, 2024

Carm and Amen are the best people in the Car business. My family has been going to Westfield Ford for years and will continue because of the way we are treated. More

by Trottman150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amen Ali
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December 08, 2024

the finance person is a deceitful human, he cannot be trusted, i will never set foot in this dealership as long as I am alive. More

by jzausa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe Alawadi
Report | Print
November 07, 2024

Westfield Ford is the BEST JOHN COSTELLO was knowledgeable friendly and helpful so thank you JOHN More

by STANLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Costello
Report | Print
October 31, 2024

A good ordering, sales, and delivery experience. Very easy to work with without too many typically car and finance office games. More

by Silver Sherpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Stepici, Moe Alawadi
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September 29, 2024

I had a great experience they where very helpful with what I was looking for and they make it work More

by Gilberto Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Alawadi, Amen Ali
Report | Print
Sep 30, 2024 -

Westfield Ford Inc responded

Thank you so much for your excellent review, Gilberto! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 05, 2024

Westfield Ford is the best run dealership I ever purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase. More

by stevetheis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Russ Brown, John Costello, Kevin Barcal, Steve Cook
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Aug 05, 2024 -

Westfield Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again.

April 30, 2024

I put a 1500 deposit for a vehicle that was promised to be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over More

by tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor
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May 03, 2024 -

Westfield Ford Inc responded

Thank you for bringing this to our attention, Tony, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 19, 2024

The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. More

by Akennelly5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Costello, Moe Alawadi
Report | Print
Mar 19, 2024 -

Westfield Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else John can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 16, 2024

I purchased a new plug-in hybrid Escape from Westfield. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford. More

by RES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Brown, Amen Ali
Report | Print
Mar 17, 2024 -

Westfield Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Russ! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 16, 2024

I have had a feature on my car not work for 2 years. I have been to the dealership no less then 3 times to have it repaired. I was just told again they need my car and will call me when they have a loan More

by IgnoredFemaleOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Feb 20, 2024 -

Westfield Ford Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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