Westfield Ford Inc

I had a great experience they where very helpful with what I was looking for and they make it work what I was looking for and they make it work More

Westfield Ford is the best run dealership I ever purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase. purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase. More

I put a 1500 deposit for a vehicle that was promised to be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over in one day of receiving it and still refused to give me my deposit back. More

The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. More

I purchased a new plug-in hybrid Escape from Westfield. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford. More

I have had a feature on my car not work for 2 years. I have been to the dealership no less then 3 times to have it repaired. I was just told again they need my car and will call me when they have a loan I have been to the dealership no less then 3 times to have it repaired. I was just told again they need my car and will call me when they have a loaner available. That was 3 weeks ago. I call, leave messages, no one calls me back. They dont give a crap about you once they make the sale. I know if I was a man, they wouldnt blow off my issue for two years. RUN away from this dealership, especially if you are a female. TWO YEARS- NO RESOLUTION. Purchased a brand new vehicle that has never had 100% of items working. More

Make promises they don't intend to keep. Found out the 2 different fixed the same part however one of them broke the part and know one knew until I took my car to another shop. Turns out I h Found out the 2 different fixed the same part however one of them broke the part and know one knew until I took my car to another shop. Turns out I had to take my new vehicle to another dealership to get the service I expected.This dealership has turned into a nightmare experience and I am sorry to say that I bought a car from there. I still remain confident the ford will make things right More

Very professional and easy to work with. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable. More