Western Ave Nissan

Great all around service. The sales and service department are exceptional. Great all around service. The sales and service department are exceptional. love this place. department are exceptional. Great all around service. The sales and service department are exceptional. love this place. More

I drove a good amount of miles hour drive from Indiana i called ahead of time to make sure the suv was available I was told yes i got there & then was told it was gone then was told i there wasn't anything called ahead of time to make sure the suv was available I was told yes i got there & then was told it was gone then was told i there wasn't anything available for me then about within a week later i got an email with the same individual asking how my visit was also asking if i made my purchase successful so my understanding was at this point false advertisement as well as I was lied to face to face!!! So I'm unhappy with the situation!!!! More

It was not good. Had a car priced and they sold it and did give me an option to see anything else except for something that wad our for my price range. If you want to buy online no one is willinh to sell did give me an option to see anything else except for something that wad our for my price range. If you want to buy online no one is willinh to sell you a car More

What on the earth is wrong with this place? Called an hour before driving the 35 miles into an incredibly depressed neighborhood only to find that they had sold the car already! And then they tried to sh hour before driving the 35 miles into an incredibly depressed neighborhood only to find that they had sold the car already! And then they tried to show me other vehicles, and offered no real explanation to why they can’t understand how an inventory works. Any real dealership understands how inventory works. Avoid this place if you can. they also weren’t wearing masks, and it was extremely crowded inside. That’s not ideal during a pandemic. And the geniuses that work there were not wearing their mask properly at all. Stay faaaaar away. The advertised prices are just to lure you in don’t fall victim. More

Jose Quezada was a great helper his customer service skills is excellent! i drove off the lot with a great car much appreciated thank you! skills is excellent! i drove off the lot with a great car much appreciated thank you! More

It was terrible the car guy lied about the car I was coming to buy saying that it was not there any more after I had just gotten of the phone with another person telling me that the car wash there so I coming to buy saying that it was not there any more after I had just gotten of the phone with another person telling me that the car wash there so I will never deal with that company again thank you More

There never got back with me I think that’s unprofessional that I didn’t receive a call back on tying to purchase the car unprofessional that I didn’t receive a call back on tying to purchase the car More

In my profession a small miscommunication can cost your employer thousands of dollars of fines, if you keep doing it you lose your job as a representative. At Western Ave Nissan, I had been approved for employer thousands of dollars of fines, if you keep doing it you lose your job as a representative. At Western Ave Nissan, I had been approved for a car for that was much cheaper than what I have now from this dealership. I was told multiple times by the agent that I can bring in the car back within 2 weeks if I don’t like it and exchange it with the cheap cars I was originally looking for. I communicated over the phone with sales to confirm that I can bring in the car anytime with the given time period. But they have now told me car doesn’t belong to them. I can go on to more detail but for the time being, from first greeter upto finishing up the sale, I have noticed many misinformation and false confirmation. Now someone is forced to keep the car which can not be afforded. CAN NOT allow this kind of free miscommunication that is designed to screw over the buyer. Anyone who goes to this dealership make sure you record conversations with your sales person or with any management. Even though they have the paper that you signed (with contingent upon what sales person told u) they should still be kept responsible for false information. If you have fallen to this same scam, speak to a lawyer. If you just let it pass, they'll keep doing it. No one is above the law. More

Mikhiel Bridge is the best salesman! Great experience! He is friendly and professional. I was relaxed and actually understood everything. The environment is clean and comfortable. Mikhiel made car buying He is friendly and professional. I was relaxed and actually understood everything. The environment is clean and comfortable. Mikhiel made car buying an enjoyable experience. More

Bought our Used Car On 8/6/2020 On 8/25/2020, We Took The Car To Be Serviced, It Wasn’t Running Right We Were Told Many Different Problems With The Car Needed To Be Repaired, At This Time They Were Promissin Car To Be Serviced, It Wasn’t Running Right We Were Told Many Different Problems With The Car Needed To Be Repaired, At This Time They Were Promissing That The Car Would Be Ready...On 9/18/2020. The 1st Car Note Was Due And Paid. Without The Car Being Ready Or Returned To Us. On 9/21/2020 The Dealership Called Us And Told Us They Were Going To cancel Out Our Contract...(with All The xxxxxxxx They Put Us Through) we Just Want To Say Thank You Jesus...Its Time For An Attorney: There Now Under Investigation, We Useually Do Our Research Before Makeing Large Purchases.We Did Not Check The Nesian Dealership On Western Reviews Before We Purchased The Automobile....BIG MISTAKE More