Western Ave Nissan

Darius Lewis,very helpful. Listens to my preferences and helpful when it came to getting what I needed. Fastest purchase I ever made. I didn’t feel duped. Listens to my preferences and helpful when it came to getting what I needed. Fastest purchase I ever made. I didn’t feel duped. More

I emailed on Sunday,received a email they would contact me on Monday. No call or message! Whats up? me on Monday. No call or message! Whats up? More

I want that car but it didn't work out I want put money down it didn't work out u could of work with me forget my credit and make payment a month down it didn't work out u could of work with me forget my credit and make payment a month More

No responses to emails. They reached out timely initially, to which I responded, and then I received no response back. They sent a few emails from the same generic email ad They reached out timely initially, to which I responded, and then I received no response back. They sent a few emails from the same generic email address and no one ever answered my questions. Very poor service. More

It has great customer service and people who look forward to you buying a car whether it’s your first car or your 100th. to you buying a car whether it’s your first car or your 100th. More

My experience was a very bad one with this I would not recommend this place for anyone recommend this place for anyone More

Terrible communication. Initial emails and online messages not answered or did not respond to my question about setting up a test drive. When I called about the car, the sal Initial emails and online messages not answered or did not respond to my question about setting up a test drive. When I called about the car, the sales person or receptionist said she would have to see if the car was there and would call me back. I didn’t get a call back until I sent an email about poor communication. When they called back the car was supposedly at the Volvo dealer getting a new windshield. Sent another email asking about all of the poor reviews of the dealership and that I would need proof that they actually have the vehicle before I would schedule a test drive. 7 days later and no confirmation that they have the car. At this point there is no way I would set foot in the dealership. There is a reason there are so many bad reviews—they are true. Look for a car elsewhere. More

They had a car listed online that I inquired about. . someone contacted me about it wanting to get me to come by to test drive.. come to find out: 1) she was an internet sales person who knew nothing ab . someone contacted me about it wanting to get me to come by to test drive.. come to find out: 1) she was an internet sales person who knew nothing about the car and didn't even work there and 2) the car had NO TRANSMISSION!! The car couldn't even start even if I WANTED to test drive. The on-site salesman, Aaron was great btw.. he was open and honest and did his best to accommodate. I just wish they stop baiting people to come by just to switch up and push something else! Or just advertise vehicles like that as mechanic specials.. I feel they would move faster More

I inquired about a vehicle that had no photos. I asked for photos and the condition of the car. I received several automated marketing emails immediately that had no additional information on the I asked for photos and the condition of the car. I received several automated marketing emails immediately that had no additional information on the vehicle, just asking if I wanted it, offering to answer questions, etc... Yet my questions were not answered. The email that seemed most pointed to an actual person was responded to asking for photos. No response. Followed up a couple days later, response was unprofessional in just saying "no pictures yet." I responded with how ridiculous it is for a dealership in this day of technology to fail to have photos and that I refuse to purchase from such a place and with such unprofessional attitude as a seemingly large place. Their response: "great! Thank you for your time." this is beyond sad, there is no customer service, no tech support, no common abilities to add photos or treat customers you want business from with at least some interest in making the same. Black marked for me to ever buy from them and will share with all I know to avoid them. More

I talked to Linda Perez for the car and she was really great.She asked all my questions. great.She asked all my questions. More